
A friend of mine invited to a French Restaurant in Kirkland, called Lynn's Bistro, I never knew about this restaurant but the food is fantastic and the price is very reasonable.
I got a crab cake, which is $20, and that is about the average price on her menu. You can also get 3 course meal for $30, which comes with a salad or soup, main dish, and a desert. I highly recommend this restaurant.
The restaurant is owned by the chef, Lynn herself. And to my surprise, she is a Chinese! I know many of us Asians love French foods but never expected to have a French Restaurant in America, owned and run by a Chinese lady!
The picture is of my favorite desert, Bred Pudding. Lynn uses the seasonal fruits to make it different from season to season.
More info on her restaurant:
http://kirklandbistro.com/

So yesterday was Nano's birthday.
She turned 3 years old. She sleeps a lot now and calmed down a bit.

I attended a small party to celebrate Mr. Lenny Wilkens being inducted the third time to NBA Hall of Fame last night. He was inducted as a player in 1989, as a coach in 1998, and as an olympian this year. He coached US Olympic team twice, leading the so called Dream Team to gold medals.
When I meet him every time, I cannot believe how friendly and considerate he is. This is the picture of me with Lenny and his grand daughter.

The weather stayed not only dry but also the sun came out occasionally during my golf outing this weekend.
I hit my second to the best score this weekend - 47+44 =91. This is the picture at the 13th hole - I used an iron instead of a wood for 160 yard Par 3. It landed right by the cup!

Google Voice is like Skype, and has Skype Out like feature to call from the google account to regular phones. We can call, for example, a number in Japan for 2¢. I still remember 1 minute phone call costed $2 - 3.
World is getting for sure smaller.

This is one of my favorite ice cream place not too far from my house, but I guess FDA has been warning them to clean the place up...
I thought having a small and old shop like this was apart of the flavor.

So I am stuck at home waiting for a delivery from Whirlpool, which is delayed 3 hours.
I made an arrangement for this delivery earlier last week to be after 11am so I can go to our meeting and come back to receive this. Then a follow up phone call came in on Friday, and the lady told me that instead of 11am, she will send the driver first thing in the morning instead, that I should wait for the delivery in the earlier time frame.
I waited but nobody showed up. I left two messages to the person who called me on Friday but did not hear from her for 1 hour. I finally called the main number and got hold of the person I first talked to.
She claimed that she was off on Friday and that she does not know why the other person called me to tell me this. No apologies yet at this point so I had to tell her that she should have said she was at least sorry as a company. She went on to tell me that originally what we talked about was different and she did not know what the other person talked to me about.
Regardless of who I talked, I think I was talking to the same company. It does not matter who I was talking but as Whirlpool, they should have had a consistent service. If they made a mistake as a company, even if it is not the person who answered the phone at that time, she should have apologized at least as a company. She was representing the company at that time, and regardless of their communication issues, the person who was talking to me represented the company.
Everyone from the same company represent the company, and therefore he or she is the face to the company. To a customer, it should not matter whom the customer is talking to but rather to the company.
I felt I was talking to someone who did not hear my point...

So playing my own game after 2 weeks did not result in a good score but I got some workout done by carrying & walking the 18 holes this weekend.
This was parked at the parking at the club. The number plate said 1957 - and it did not look like it was a replica. It was really a cute color as well.

I had 5000 mile checkup for my car today at the dealer this morning. At this dealer, they had 15 customer service staff standing by for the morning rush so customers do not wait long to check in. They service 100 cars on average daily.
They really try hard to have a comfortable experience for these customers without any compromises. It makes me want to come back to the same dealership for future maintenances - free latte, free wifi, free ride - they truly try their best to be the best at customer services.
It is important we provide the best customer services - when customers need us, that is when we can shine. If we do the best to ensure the quality of the services, they will remain as our customers and they will always come to us.
Don't compromise on customer services.

So we made it again!
Yes, we are ranked 3418th in Inc. 5000 Fastest Growing Private Companies this year. We applied it for the first time last year, and we were ranked 4049th.
We still have 3417 companies to beat on the list!
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