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NEU Parcel Solutions - USPS Integration

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NEU Parcel Solutions has expanded its range of services to include USPS shipping. With the addition of NEU Postal USPS shipping, customers can now easily print USPS small package labels directly to their desktop printer. NEU Parcel Solutions also includes FedEx Ground and Express services. Now, users can easily switch between carriers with a single click.
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IMPORTANT UPDATE ABOUT: ACE

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IMPORTANT UPDATE ABOUT: ACE (The U.S CBP system of record for processing air manifest transactions.)

On June 7th, US ports started using ACE to process air manifest transactions in real time. After the implementation, as with any software application, a few issues have been identified.

U.S. Customs and Border Protection through the Cargo Systems Messaging Service broadcasted "CSMS# 15-000355 Status of ACE Air Manifest Transition to ACE," identifying the issues.

Excerpt from "CSMS# 15-00035."
As part of the transition, the following system integration issues have arisen:
- Invalid Firms code on local transfers (1F). This issue is related to data references around port clusters. If you experience this issue, please open a ticket with the CBP Help Desk and indicate Firms code failing and an associated AWB number.
- ACE has addressed some issues surrounding the sending of 1C messages. However, problems persist with some ACS and ACE entry releases that are failing to generate 1C releases to the carrier. CBP is working to resolve this issue.
- 1C messages are being sent in FXI messages, when they should be sent as FSN messages. CBP is working to resolve this issue.

Resolution of these issues is a top priority for CBP. ACE programmers are working as quickly as possible to resolve these critical issues as they are identified. To further facilitate the transition, our Air Manifest operational support staffing is being extended through Sunday, June 14, 2015.

Resolution is a top priority and Nippon Express USA is working with US CBP to resolve the ACE issues.

Nippon Express USA will be monitoring the status and will update this message as we make progress...

Link to CSMS# 15-000355 Status of ACE Air Manifest Transition to ACE: http://apps.cbp.gov/csms/viewmssg.asp?Recid=20782&page=&srch_argv=15-000355&srchtype=all&btype=&sortby=&sby=
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NEU Parcel Solutions

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Launch of new innovative parcel service
NEU Parcel Solutions

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6/2 Import Pipeline Management Tool

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Date: 6/2/2014

Nippon Express USA launches NEU Solutions:

  • Cargo Intelligence Export (CIE)
  • Cargo Intelligence Import (CII)

  • Cargo Intelligence will be capable of accepting delivery instruction (CII) and pick up order (CIE) 24/7.
    In addition, Cargo Intelligence Import offers below features to provide visibility of import cargo:

    Automatically send shipment report to the email addresses specified by the customer
    Estimated delivery date is calculated and displayed as soon as export process is completed at origin country
    Alert is sent to a smart phone upon change in estimated date of delivery
    Shipping document download

    Nippon Express USA is committed to supporting your supply chains by providing high quality services and total visibility of your cargo.

    For more information, please contact:

    Nippon Express USA, Inc.
    Air Cargo Division
    Satoru Ito
    satoru_ito@nittsu.com
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    Protects security from Heartbleed Attack

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    Nippon Express USA Inc (NEU) protects security vulnerability from the Heartbleed OpenSSL Attack (ISD-OA14-08)

    NEU considers IT security as our top priority to protect our customer business data from the unauthorized people including hackers.
    NEU IT has re-verified that we are secured from the Heartbleed OpenSSL hacking attack.
    We will continue to provide the secured global logistics services for our valued customers.
    Additional Reference on the Heartbleed security concern can be found in this link https://www.us-cert.gov/ncas/alerts/TA14-098A.

    Security Management Team
    Information Systems Division
    Nippon Express USA, Inc
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    2/9 Two DC Switch-Over (Roll-Swap) Test

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    *ALERT*: On Sunday, February 9, 2014, between the hours of 3:00am CT and 5:00am CT (2 hours), we will be switching our systems from our Chicago data center to our primary data center in Virginia as a part of the NEC business continuity plan (BCP). This system event will permit Nippon Express Americas to resume operations as quickly as possible allowing our customers to continue business as usual with Nippon Express. Thank You for your support and understanding.

    NEU Management has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business situations including, but not limited to, power outages, major water leaks, fire, loss of water, severe weather, and any facilities failures that may cause business interruptions. Since the timing and impact of disasters and disruptions is unpredictable for the global logistics business, we will have to be flexible with business partners in responding to actual events as they occur. Our business continuity plan is to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the company assets, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our company to resume operations as quickly as possible, given the scope and severity of the significant business disruption. Our business continuity plan addresses annual reviews of the following: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternative physical location of employees; critical supplier, contractor, bank and counter-party impact; regulator reporting; and assuring our customers prompt access to their business operational data. Other business partners with whom we do business are required to maintain business continuity plans also. Along with all proven redundant systems with multiple business continuity rehearsals at NEU, our current IT Infrastructure including MPLS WAN with two NEU data center solutions in VA and Chicago provide an average of 99.99% technical service level ratio results to support NEU business continuity. NEU continues to improve for the worst system disaster scenarios with a new RTO (recovery time objective) target of zero to 24 minutes while RPO (recovery point objective) is zero to 24 seconds. NEU IT cares about our customer business goals. Furthermore, NEU IT makes daily data backup on tapes to store at the Iron Mountain offsite storage per corporate compliance record retention policy. Also our IT capacity planning and on-going monitoring allows to provide adequate system capability for today and future business requirements.
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    Postal Qualified Wholesaler (PQW)

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    Nippon Express has been approved as Postal Qualified Wholesaler(PQW) by the United States Postal Service.
    We can help your B2C business to reach global market.

    For more information, please find details from here
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    Qualified Envirotainer Provider

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    Nippon Express USA, Inc. is now a Qualified Envirotainer Provider at eight (8) major Branches
    October 18, 2012

    Nippon Express USA, Inc was accredited as QEP (Qualified Envirotainer Provider) at 8 of its US locations by Envirotainer, a cold storage container manufacture with its headquarters in Sweden.

    QEP accreditation is awarded to air cargo operators capable of handling temperature controlled shipments in compliance with strict logistics GDP guideline (Goods Distribution Practice) adopted by pharmaceutical and related industries. The guideline demands consistency in high quality of services as well as implementation of continuing education programs to employees handling this product.

    Nippon Express Global Network has previously been accredited at major facilities in Japan, Germany and Italy. With enough experience and high quality services offered through its global network, Nippon Express USA, Inc. is strongly committed to providing cool chain management services to meet our customers’ needs.

    NEWSROOM
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    Introducing NEX International

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    New Service Launch - "Door to Global" !!

    Expedited International Small Package Shipping from the U.S. to over 200 countries and 120,000 cities.

    NEX International Letter (Priority)
    NEX International Package (Priority & Economy)

    Priority - 1, 2 or 3 business days
    Economy - 2 - 5 business days

    For more information, please find details from here
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    Nippon Express USA Corporate Blog.

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    http://nipponexpressusa.wordpress.com/
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