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2/9 Two DC Switch-Over (Roll-Swap) Test

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*ALERT*: On Sunday, February 9, 2014, between the hours of 3:00am CT and 5:00am CT (2 hours), we will be switching our systems from our Chicago data center to our primary data center in Virginia as a part of the NEC business continuity plan (BCP). This system event will permit Nippon Express Americas to resume operations as quickly as possible allowing our customers to continue business as usual with Nippon Express. Thank You for your support and understanding.

NEU Management has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business situations including, but not limited to, power outages, major water leaks, fire, loss of water, severe weather, and any facilities failures that may cause business interruptions. Since the timing and impact of disasters and disruptions is unpredictable for the global logistics business, we will have to be flexible with business partners in responding to actual events as they occur. Our business continuity plan is to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the company assets, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our company to resume operations as quickly as possible, given the scope and severity of the significant business disruption. Our business continuity plan addresses annual reviews of the following: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternative physical location of employees; critical supplier, contractor, bank and counter-party impact; regulator reporting; and assuring our customers prompt access to their business operational data. Other business partners with whom we do business are required to maintain business continuity plans also. Along with all proven redundant systems with multiple business continuity rehearsals at NEU, our current IT Infrastructure including MPLS WAN with two NEU data center solutions in VA and Chicago provide an average of 99.99% technical service level ratio results to support NEU business continuity. NEU continues to improve for the worst system disaster scenarios with a new RTO (recovery time objective) target of zero to 24 minutes while RPO (recovery point objective) is zero to 24 seconds. NEU IT cares about our customer business goals. Furthermore, NEU IT makes daily data backup on tapes to store at the Iron Mountain offsite storage per corporate compliance record retention policy. Also our IT capacity planning and on-going monitoring allows to provide adequate system capability for today and future business requirements.
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