Define your goal and objectives.
Whether you’re building a mobile app or a new website, it’s always important to have goals and objectives in mind. Is your goal to have customers come back and use your service on a regular basis? Is it for your employees in the field to more efficiently provide a service to your clients? Know your end goal so you can plan accordingly and make your investment in design and function worthwhile.
Draw what you envision.
Grab a pen and a paper and simply draw what you would like to see in the mobile app. This is your initial blueprint for your app. Maybe you can draw some interfaces. If you haven’t used many apps before, go and download some free ones to see how they work and get ideas. Search for some that may be relevant to your business. Discover what you like and don’t like about those samples.
List the functions you want.
What are the functions you must have in your app? Oftentimes, apps are not the only means to access the information, and many people will use PCs for more intense input and usability. So, how will the app help complement your website or PC software and make it mobile-friendly? Don’t forget - users will access the app via phones, tablet, or both depending on how you define the program. Be careful not to clutter the app screen or make it too complicated.
Research the cost.
After you design the blueprint and define the functions of your app, seek out a few vendors who can build it for you. You also need to specify what platform (i.e. iPhone or Android, or both; smart phones, tablets, or both) you want to target when you present your idea. See if you can obtain 3 quotes for the app buildout. And always remember, when it comes to development costs, cheaper is not always better. Be sure you get references from past customers. Finally, make sure the vendor you choose to build your app can help you sustain the development because operating systems and devices may change the specs and you may have to update your app at some point.
Ask the end users.
It’s a good idea to get some feedback from your end users about the app to see if your idea makes sense and will be helpful. After all, without users engaging it, your app is wasted. Before you build it, you can describe the functions and show your initial drawings to a focus group and get some feedback. Maybe you’ll hear a good idea you never considered. Hopefully, this activity will help solidify a great app and ensure you get a return on your investment.
If it makes sense for your company to build an app, try it! But remember, much like your website, having a mobile app is only the beginning of your journey. You will want to track its downloads and usage and get customer feedback periodically.