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Fisher Plaza Power Outage Report

This report is produced by PSP with the knowledge and understanding of the event as of July 6, 2009.

Cause of Power Outage
According to Seattle City Light, Fisher Plaza’s equipment (we believe the transformers) caught on fire which caused the sprinkler system to turn on in Level 2 of the Parking Garage at Fisher Plaza around 11:15pm on Thursday, July 2, 2009.

Due to the sprinkler system coming on, the rooms for the transformers and generators received water damage. There are two generators on site, of which one started. Due to the water damage, the power could not be supplied from this working generator.

Please go to the below referenced web link for the Outage Summary and Timeline.

Fisher Plaza
Two temporary generators were brought to Fisher Plaza to run the operations. Together with the working generator in the basement, Fisher Plaza East is now operating under the power of three generators.

As of 11am, July 6, 2009, we have not heard from Fisher Plaza for their action plans as to what is next. We will continue to demand answers from Fisher Plaza and communicate the updates with you.

We truly apologize for all the inconvenience we have caused to all of you. We regret we have had too many outages related to the Fisher Plaza building. We plan to change this by looking at alternative data center options.

We will continue to keep you up to date on the developments as we receive updates from Fisher Plaza.


Mayumi Nakamura
President & CEO
Pacific Software Publishing, Inc.
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All Services Restored

Dear PSP Customers:

We truly regret to inform you at approximately 11:15 pm on Thursday, July 2, PSP Data Center at Fisher Plaza experienced a total power outage. This has caused all of our servers and connections to the network to fail totally until July 4, 2009 5:30am PST. None of our equipment was damaged by the fire causing the power outage. Currently all PSP services are up and running without any further interruption to our service.
We apologize for all of the inconvenience and frustration we have caused you during this extreme event. We thank you for your patience and value you as our customer.

Sincerely yours,

Mayumi Nakamura
President / CEO
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PSP Inc. Announces Management Changes

Bellevue, WA (June 29, 2009) - Pacific Software Publishing, Inc. (PSP, Inc.) today announced the change of Mayumi Nakamura to President and CEO. Mayumi Nakamura will be taking over the current position of Ken Uchikura who will now move to the position of Chairman of PSP, Inc.

The changes in management are part of a strategic plan to continue the growth of PSP, Inc. and its services in the U.S. market. In 2008, PSP, Inc. had revenues of $5.5 million and hosts over 35,000 corporate domains, 90% of which are from Japan. Currently, PSP, Inc. is one of the largest Japanese corporate domain hosting companies outside of Japan. The company is now preparing for 15% to 25% increases in the U.S. market each year over the next five years. Along with revenue growth, PSP, Inc. plans to introduce more customizable solutions to their services.

"The management changes will allow me to set and direct our focus on building overall profitability for the company while providing the time for Ken to concentrate on developing new technology and services," said Mayumi Nakamura "I am excited for the challenges that will come as President and CEO."

Mayumi Nakamura started working as a Sales Associate at PSP, Inc. in 1993. Throughout her 16 years at PSP, Inc., Mayumi Nakamura has worked and supported various departments. Most recently, she held the position of Vice President and COO.

Ken Uchikura founded PSP, Inc. in 1987 and has guided the company through many changes. From the company's initial focus of localizing software to becoming an Internet solutions provider, Mr. Uchikura has managed to bring his technological savvy to expanding the scope of PSP, Inc.

"My goal for PSP, Inc. has always been to provide clients with the best possible solutions for their needs and outstanding customer service," said Ken Uchikura "The change in management allows us to focus on and develop our core competencies."

As Chairman of PSP, Inc., Mr. Uchikura will continue to contribute to the research and development of new user-friendly technology and solutions for customers. The role of Chairman will also allow Mr. Uchikura more time to pursue various business ventures and projects.
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Clocklink Receives Over 29 Million Views

Bellevue, WA (June 17, 2009) - received over 29 million clock views within 24 hours on their website today. Various users view available Flash-based clocks on from around the world.

"We are extremely pleased that we received over 29 million views today and hope to continue building our user base and clock gallery," said Ken Uchikura, President of PSP, Inc. " started out as a small project and has now grown in worldwide popularity. We are excited each time we see our clocks used on websites and blogs."

The clocks from are available for users to download for free and customize to their specific time zones. New clock designs are added to the site regularly.

For more information, please visit

About is a web-based service provided by PSP, Inc. The site offers free Flash-based clocks for users to download and use on websites and blog, and each clock can be set to any time zone. Various clock designs are available on the website. Visit to learn more.

About PSP, Inc.
Founded in 1987, PSP, Inc. is a Web hosting and Internet solutions company located in Bellevue, WA. PSP, Inc. has continued to grow into a successful company doing business in both the U.S. and Japanese markets. Learn more at
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$99/year Web and Email Hosting Special

Save money and host your Web and Email with PSP for $99/year!

PSP is currently offering 60% off their Web and Email hosting service.

Service includes:
Domain name registration
10 GB Web space
10 Email accounts
SPAM and Virus Filtering
And much more

Discount applies to new customers or existing customers registering new domains.

Contact Julie Fisher at (425) 957-0808 or to sign up today!

For more information, please visit

Offer expires July 10, 2009.

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PSP Completes SAS-70 Type 1 Audit

Bellevue, WA (June 10, 2009) - Pacific Software Publishing, Inc. (PSP, Inc.), a Web hosting and Internet solutions company, today announced its successful completion of a Statement on Auditing Standards No. 70 (SAS 70) Type 1 Audit of its processes and controls. The audit was performed by an independent auditing firm. The successful completion of this audit demonstrates PSP, Inc's commitment to developing and implementing controls and processes that ensure customer data is secure based on specific standards. The scope of the audit included PSP, Inc's server monitoring and security and support service practices.

The SAS 70 is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA) as part of the Sarbanes-Oxley Act of 2002. The SAS 70 certifies that a service company has had thier control objectives and processes examined by an independent accounting and auditing firm. To complete the SAS 70 Type 1 audit, the PSP, Inc. management team developed objectives for internal controls that support the standards of monitoring and security of operations and customers' information.

PSP, Inc. is currently on of the largest hosting companies for Japanese corporate domains. Completing the SAS 70 Type 1 audit and having the controls and processes in place ensures a safeguard for the services the company offers to customers both in the U.S. and Japanese markets.

"We are proud of our successful completion of the SAS 70 Type 1 Audit," says Ken Uchikura, President of PSP, Inc. "We are committed to providing quality services to our customers and requested this audit to make sure that the objectives for the controls and processes we developed at PSP, Inc. follows specific standards. We are extremely pleased with our achievement."

PSP, Inc. will continue to review the processes and controls put in place, and plans for ongoing SAS 70 auditing to improve its practices.
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PSP, Inc. in Master Builder Magazine

In January, Pacific Software Publishing, Inc. (PSP, Inc.) joined the Puget Sound Energy Green Power Program. Since then, PSP, Inc. continues to purchase 33 percent Green Power for their office.

PSP Inc.'s involvement with the Puget Sound Energy Green Power Program is highlighted in the Member Briefs section in the April issue of Master Builder Magazine.

Click on the image to read more.

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