Dear Dreamersi customers,
We have completed the first phase of the migration for the new e-mail server (POP account customer only).
Several customers reported that they received duplicate copies of the same message from the same senders.
If you are experiencing same issues or any other issues with your e-mail, please contact PSP at support@pspinc.com
Thank you,
PSP Inc Support Team
Dear Customers,
Today around 2PM we discovered that some homepages were not opening correctly.
We have addressed the issue and at 4:45PM we have confirmed that the issue has been resloved.
All customers affected by this issue have been personally contacted.
Should you have any questions, please feel free to contact us at support@pspinc.com or 425-957-0808
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
Contact: support@pspinc.com
..................................................................
We have tested and confirmed that FFFTP works with Dreamersi FTP.
Below is a simple manual on configuring FFFTP to work with Dreamersi FTP.
Click on the image to enlarge.
Dear Dreamersi Customers
PSP Inc. have completed the Dreamersi password error fix on 12/5/11.
Some of non-alphanumeric characters were unavailable to use as Dreamersi log in passwords.
We have resolved this issue and updated information with available characters for passwords on the Dreamersi account home page.
There was no down time during this deployment.
We are sorry for any inconveniences this may have caused.
Should you have any questions, please feel free to contact at support@pspinc.com.
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
Contact: support@pspinc.com
..................................................................
Dear Dreamersi customers,
Our web hosting servers experienced technical difficulties around 1:02PM(PST) 12/02/11 and some customers using our
Dreamersi service may have had trouble displaying some web pages.
We have resolved this issue and the servers have been confirmed to be functional as of 1:22PM(PST) 12/02/11.
We are very sorry for any inconveniences this may have caused.
If you have any questions, please contact us at support@pspinc.com
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
Contact: support@pspinc.com
..................................................................
Dear Dreamersi Customers,
Did you know that Dreamersi has a built in "SPAM" folder where spam and unsolicited advertisements are stored? On occasion, important email may end up in this folder. This is because the email sender may not be recognized, or the body of the email may have a filtered word making the system think it is junk mail. If you would like to recover the emails from the spam filter, please read this step-by-step tutorial on how to recover your important mails from the SPAM folder:
1. Log into www.dreamersi.net with your email and password.
2. On the Dreamersi main screen, click on “Spam Filter” under “Mail Service”
3. This screen will allow you to make different changes on the spam filter. But for this tutorial’s sake, we will be looking at the “Mail Recovery” on the bottom of the screen.
4. The next screen will show a list of emails that have been caught by the spam filter.
Please take a look at the Sender and Subject and if it is an email you think it does not belong in the SPAM filter you can do the following:
Exception: If you want the sender to be on the safe sender list, put a check mark on Exception.
Recover: If you would like to recover that specific e-mail, put a check mark on “Recover”.
NOTE: You may also put a check mark on both Exception and Recover if you’d like to recover the e-mail AND add the sender to the safe sender list.
5. Once you have finished checking your emails, click “Submit” on the bottom of the screen to finish recovering your emails.
This concludes the mail recovery tutorial. If you have any questions, please contact us at 425-957-0808 or email us at support@pspinc.com
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
http://www.newsmail2u.net/00Er56b08X1w007
Contact: support@pspinc.com
..................................................................
Dear Customers,
PSPINC will perform Newsmail2U maintenance with the following services. Details are below:
Date: 10/18/2011 Time: 10:00 a.m. - 11:00 a.m. (PST)
Date: 10/19/2011 Time: 02:00 a.m. - 03:00 a.m. (JST)
The following bugs will be fixed on NewsMail2U.
1. Template mail name issue
Name of template mail is displayed properly if the name is long at template list page.
2. Template last modified date issue
Date for template last modified date is not displayed in user’s Timezone at template list page.
3. User name edit
User name is not updated properly from user info edit page if double quote is contained in user name.
4. Registration/deletion issue from subscribe/unsubscribe forms
Registration/deletion is failed from subscribe/unsubscribe forms if the mailing list name is long.
5. Multipart mail compose issue
When text mail content and HTML mail content are input in wrong text area at multipart mail compose page, the contents are not displayed properly after coming back from error page depending on the contents.
6. URL click through tracking function
With URL click through tracking function, if URL contains any of the characters, !'(),;~ , the link cannot be converted correctly.
There will be no down time during this period.
Should you have any questions, please feel free to contact at support@pspinc.com.
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
http://www.newsmail2u.net/00Er56b08X1w007
Contact: support@pspinc.com
..................................................................
Dear Dreamersi Customers,
We have completed the Dreamersi maintenance today.
=======================================
PSPINC will perform Dreamersi maintenance with the following services. Details are below:
Date: 09/27/2011 Time: 10:00 a.m. - 11:00 a.m. (PST)
Date: 09/28/2011 Time: 02:00 a.m. - 03:00 a.m. (JST)
We will fix an issue that causes Japanese characters to appear corrupted when a specific character encoding is set in the mail client.
===========================================
There was no down time during this period.
Should you have any questions, please feel free to contact at support@pspinc.com
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
Contact: support@pspinc.com
..................................................................
Dear Dreamersi Customers,
We have successfully deployed the Auto-Reply fix for Dreamersi =======================================
PSPINC will perform Dreamersi maintenance with the following services. Details are below:
Time (PDT): September 26 2011 10:00 AM to 11:00 AM Time (JST): September 27 2011 2:00 AM to 3:00 AM
Reason: Auto Reply fix deployment
Auto reply can't select the future year with advanced mode. (administrator forward setting has the same issue)
We are going to replace the auto-reply and forward templates for this fix.
There will be no problems related to email delivery.
===========================================
There were no problems related to email delivery.
Should you have any questions, please feel free to contact at support@pspinc.com.
..................................................................
PSP, Inc.
A Web Hosting Company That Does A Whole Lot More
1404 140th Place NE, Bellevue, WA 98007 USA
Tel: 425.957.0808 Fax: 425.957.1188
Contact: support@pspinc.com
..................................................................
Dear Dreamersi.net Customers,
We have completed following upgrade today.
----------------------------------------------------------------------------------------------------
PSPINC will be performing upgrades to our network equipment in a few days.
Details are below:
Time (PDT): July 15 2011 2:00 PM to 5:00 PM
Time (JST): July 16 2011 6:00 AM to 9:00 AM
During this upgrade time, web services may become unstable for a couple minutes. If you have any issues accessing any server, please wait a minute or two and try accessing again.
----------------------------------------------------------------------------------------------------
We would like to thank you for your patience on this matter.
Should you have any questions, please feel free to contact us at support@pspinc.com
..................................................................
PSP Support Team
PSP: Your One Source Provider for Internet & Computer Services
1404 140th Place N.E., Bellevue, WA 98007 USA
Tel: 425.957.0808 Ex: 1090 Fax: 425.957.1188 support@pspinc.com
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