As of 2:15pm on Mar 30, 2020 (PDT), 6:15am on Mar 31, 2020 (JST),
We confirmed Dreamersi Webmail server is unstable condition and some of users could not access Webmail.
As of 3:15pm on Mar 30, 2020 (PDT), 7:15am on Mar 31, 2020 (JST),
the Webserver is sometimes accessible but we are still working on it.
As of 3:35pm on Mar 30, 2020 (PDT), 7:35am on Mar 31, 2020 (JST),
we confirmed the Webserver works properly.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.
9:49am to Present on Mar 25, 2020 (PDT), 1:49am - Present on Mar 26, 2020 (JST),
Dreamersi email are unstable condition and some of users can not send/receive emails.
We are currently troubleshooting on it.
As of 12:15pm on Mar 25, 2020 (PDT), 4:15am on Mar 26, 2020 (JST),
the issue is temporarily and partly resolved.
As of 1:50pm on Mar 25, 2020 (PDT), 5:50am on Mar 26, 2020 (JST),
the issue has been totally resolved.
It was reported that the issue was not only on email service but also on some website access and some other webservices.
We confirmed all services are working fine now.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.
9:40am to 9:52am on Mar 20, 2020 (PDT), 1:40am - 1:52am on Mar 20, 2020 (JST),
Dreamersi email was unstable condition and some of users could not send/receive emails.
It has been confirmed Dreamersi email is working properly in the stable condition now.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.
Due to a system error with our old billing platform which is no longer in use, invoices and termination notices were automatically generated and sent to you overnight.
Please disregard these emails that have ‘PSP Pay’ as these are incorrect.
If you would like to confirm your services and renewal dates, please use https://my.pspinc.com to log in and check your account.
We are also available to assist at psp_service@pspinc.com or 425-957-0808.
We apologize for the confusion.
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