5:43pm to Present on Apr29, 2020 (PDT), 9:43am - Present on Apr30, 2020 (JST),
Dreamersi email is unstable and some email are delivered in delay.
We are investigating it now.
As of 6:26pm on Apr29, 2020 (PDT), 10:26am on Apr30, 2020 (JST),
we confirmed all emails are delivered in a timely manner.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.
10:25am to Present on Apr15, 2020 (PDT), 2:25am - Present on Apr 15, 2020 (JST),
Dreamersi email is unstable and some of users can not receive emails.
We are investigating it now.
As of 10:55am, 2020 (PDT), 2:55am on Apr 15, 2020 (JST),
we confirmed Dreamersi email is working properly but there is access problem on Webmail.
We continue the investigation.
As of 11:10am, 2020 (PDT), 3:10am on Apr 15, 2020 (JST),
we confirmed Dreamersi email including Webmail access is working properly.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.
Today, our server experienced a system down, and our email and web servers were in the unstable conditions.
The server team performed a recovery and recovered at the following time.
Please note that email senders receive a notification if any email is lost or not delivered. We really apologize for any inconvenience.
• Occurrence time: Around 4:30 pm U.S. West Coast Daylight Time on Tuesday, April 7 and around 8:30 am Wednesday, April 8, Japan Time
• Recovery time Around 0:00 am U.S. West Coast Daylight Time on Wednesday April 8 and around 4pm on Wednesday, April 8, Japan Time
If you have any problems or questions, please do not hesitate to contact support@pspinc.com.
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