PSPINC Official Company Blog

What’s New Newsletter Vol. 157 “Pass Wizard Giveaway”

Mar

2

If you’re a customer of our password manager, Pass Wizard, you could win one year of Pass Wizard for free! With Pass Wizard Pro, not only can you store your passwords securely, but you can also share them securely with family members, friends, and even trusted employees. To further secure your account, you can even add multi-factor authentication (MFA).

Just fill out this survey to enter the contest. We’ll be using this survey to determine what features we should prioritize in our next development phase, so we’d love to get your feedback on how you’re liking Pass Wizard so far. This contest ends at 11:59 pm PST on Thursday 3/9.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #cybersecurity #marketing #passwizard #passwordmanager #pspinc #pspincwhatsnewnewsletter #security #smallbusiness #tech #technology #web #webtools

What’s New Newsletter Vol. 156 “Focusing on Customer Experiences”

Feb

23

Some customers hate dealing with customer service. Part of it’s because it means they don’t know how to use something or something isn’t working properly. But another big reason why is that many customer service experiences can be frustrating. Instead of being helpful, the support staff isn’t always the best at helping customers, and there’s been plenty of instances where they’re outright rude. So, when companies focus on delivering great customer service, it shows. And it brings those customers back without the dread they may feel when dealing with other companies.

Here at PSPINC, we have a real, live support team because we want to make that personal connection with our customers. When customers call us, they know exactly who to ask, and their support technician will remember them from the last time they called. Keeping our focus on creating and maintaining those relationships not only results in a world-class support team, but also simplifies and improves the overall experience for our customers. So, if you need any IT support, contact our support team who would be happy to take your call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #branding #business #businesstips #customerexperience #customerservice #customersupport #itsupport #pspinc #pspincwhatsnewnewsletter #smallbusiness #support #tech #technology #techsupport

Bloguru: Rich Text Editor Now Available!

Feb

20

With Bloguru, our ad-free blogging platform, you can now stylize your blog’s text easily without any coding knowledge! We’ve updated our blogging platform, which includes adding a rich text editor to the post content editor, making it easier to bold, italicize, underline, strike-through, align, and add links to your text. You can even stylize your blog even further by changing text color and adding background color to text as well.

We’ve even added Undo and Redo buttons for when you accidentally make a mistake or want to restore your previous content. But for users with coding knowledge, there’s now a source code icon in the top right, letting you edit the look of your blog even further.

Sign up for Bloguru for free today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #bloguru #business #contenteditor #css #editor #html #pspinc #richtexteditor #smallbusiness #sourcecode #style #technology #text #update #web #webdesign #webdevelopment #webhosting #websitebuilder #websites #webtools

Enter to Win One Year of Pass Wizard Pro for Free

Feb

13

Fill out this Pass Wizard survey to enter to win one year of Pass Wizard Pro for free. With this information, we’ll be able to improve our customers’ experiences and get a better idea of what features we should prioritize in our future development work.

To enter this giveaway, users must already be a Pass Wizard user (free or Pro), fill out the survey, and enter their Pass Wizard email at the end of the survey. This contest ends at 11:59 pm PST on Thursday 3/9.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #cybersecurity #giveaway #mobile #passwizard #passwordmanager #pspinc #security #smallbusiness #softwaredevelopment #survey #tech #technology #web #webdevelopment #webhosting #website #webtools

What’s New Newsletter Vol. 154 “Organizing Your Workflow”

Feb

9

Managing your business can be difficult, juggling both your customers and employees. But you need both when running a business of any size. An organized management system reduces the chance for mistakes to happen and increases overall productivity. It also improves the overall work culture, giving employees more transparency, trust, and control over their job.

On the client side, you want all the important data you have on them to be secure and organized. That way, you can provide great customer support and gain insights you wouldn’t otherwise have. For employees, an organized management system will help prioritize tasks and optimize the overall workflow. That’s why we created PSP Pilot, a CRM (customer relationship management) designed to simplify managing, operating, and logging daily tasks for your business. Get started for free today by signing up for PSP Pilot.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customerfeedback #customerservice #customersupport #officetips #pacificsoftwarepublishing #pilot #pspinc #pspincwhatsnewnewsletter #psppilot #smallbusiness #tech #technology #webtools

What’s New Newsletter Vol. 153 “Lead Generation with Online Forms”

Feb

2

While increasing overall sales is the ultimate goal for small businesses, working to generate leads is just as important. Lead generation involves generating customer interest for a product or service, hopefully resulting in a sale. It’s an important part of conducting business because it helps your company continue to grow and expand as time goes on. And it’s even more important for those selling products and services to other businesses. If you nurture your leads well, it’ll increase the chance of customers coming back time and time again, resulting in a steady flow of business for your company.

In marketing, lead generation usually involves collecting your customers’ or web visitors’ information (a lead) through some kind of form. Within that form, it usually asks for basic customer information and a way to contact them. That way, even if users don’t immediately purchase from you, businesses can reach out to them to drive interest, hopefully inching them closer to the purchase stage. So, create and embed an online form easily with InforMakers. No coding necessary!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #form #forms #informakers #leadgeneration #leadnurturing #leads #marketing #marketingtips #pspinc #pspincwhatsnewnewsletter #sales #smallbusiness #tech #technology #web

Dreamersi: Sender Verification Feature Available

Jan

31

Background of Development

Are you ever frustrated with the large amounts of spam every day? When cybercriminals send spam or viruses via email, they never send them from their actual email addresses. These days, spam emails come in all sorts of different ways. So, we developed a feature to identify emails coming from bots and malicious spammers from those that are not. We thought this could save you from dealing with large amounts of spam emails.

Purpose and Features

a man and woman looking over some papers while sitting in front of a laptop

To receive emails from specific addresses, this feature will be incredibly useful as it’ll ensure you don’t miss important emails, like an order confirmation email. You can register known email addresses in advance with people you know you’ll communicate with as well as your customers’ domain names in the Verified Sender list.
When enabled, this feature will send out an email to those not already on the Verified Sender list, asking them to authenticate the sending address. Then, rather than getting stored in the recipient’s inbox, it’ll get sorted into a separate folder. After that, authenticated emails from verified addresses and domains will get delivered to your inbox.
Additionally, the “Allow Senders to Opt-In” feature will add the sender’s email address to the Verified Sender list as soon as verification completes. Then, it’ll move all emails from that sender, including those already received, to the inbox.

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#business #businesstips #businesstools #dreamersi #email #emailhosting #feature #mailv5 #officetips #pacificsoftwarepublishing #pspinc #security #smallbusiness #spam #tech #technology #update #web #webtools

What’s New Newsletter Vol. 152 “Customer Feedback”

Jan

26

While making sales and converting leads is important in business, it’s also important to know how your customers feel about your overall company and your products. Getting their overall feedback will help you figure out what the best aspects of your products are. And it’ll give you a good idea of what you could improve. If there are features that really hinder your product or service, customers won’t want to buy the product. Or they’ll return it not long after purchasing it. So, knowing where you can improve will result in a better overall product.

There are various ways you can gather your customer’s feedback. While it’s easier to just ask for a review, many people aren’t willing to write out their thoughts. Instead, companies usually ask customers to rank products based on the number of stars they’re willing to give, or the number they give from one to five, or one to ten. But we personally love using faces as a scale with our customer feedback system, Opinion Stand. It’s quick, easy, and much more expressive than a star or number. Sign up to get started.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #marketingtips #newsletter #opinionstand #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #smallbusiness #technology #webtools

Announcement: Mail Server Update

Jan

23

Dear valued customers,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting mail server update.

You may experience delay in sending emails for a few seconds during the time below.

The schedule is as follows:

* USA Pacific Daylight Time
- January 24th (Tue) 9:00 - 9:30am

* Japan Time
- January 25th (Wed) 2:00 - 2:30am

PSPINC provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#Announcement #Mail #PSPINC #Update

What’s New Newsletter Vol. 151 “Email File Size Limits”

Jan

19

One of the most frustrating parts of email is when you click send, and it tells you your file attachment is too big. Emails limit file sizes mainly for security reasons. Email file size limits prevent users from bombarding the server with large emails. And that would cause it to stop working altogether. But from a business perspective, it also allows companies to create free and paid tiers with different prices and size limits. Generally, the more a customer pays, the more space they get.

To solve this problem, users usually attach the file as a link, a feature many major email clients like Gmail offer. But it creates an extra step where users view the file online, sometimes as a different file type, rather than just opening it. And depending on the file type, viewing it in a browser may undesirably alter the format. That’s why we created MegaMail, which lets users send or transfer large files to anyone. The best part is that it won’t change the file type and you can even add a password to the file, which would only allow those with a password to access it. Sign up for MegaMail to get started.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.