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PSPINC will help your business thrive by providing for all of your technology needs. We offer a wide array of products, including Web & Email Hosting, Website Design, Custom Development, Email Marketing, a number of additional business tools, technical support, and so much more. Visit pspinc.com to learn more.

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Employee Spotlight: Meet Marcus

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Employee Spotlight: Meet Marcus
At PSPINC we pride ourselves in offering our customers the best in customer support. This is thanks to our amazing support staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call/email, help with your IT problems, and assist with your online solutions.
Marcus

Meet Marcus

Marcus is one of our Support Technicians. We sat down with Marcus and asked him a number of questions to get to know him better!

Q: What is it you do at PSPINC?
A: I help customers with questions or problems they are facing with email, their website as well as some general PC questions.

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Q: What does a typical day on the job look like for you?
A: We go through emails and phone calls from customers to solve their problems. If needed, we report issues to our R&D department.

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Q: How did you first learn about PSPINC? What drew you to the position?
A: I learned about the position at PSPINC through a friend.

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Q: What’s your favorite part about working here?
A: Helping customers troubleshoot and fix their issues.

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Q: How has PSPINC helped you in your career development?
A: I have learned a lot about how things work in the background for websites and email.

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Q: What are 3 words to describe PSPINC?
A: Diverse, Supportive, Welcoming

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Q: Before working at PSPINC, what was the most unusual or interesting job you’ve ever had?
A: I worked as a game tester. It was a very good experience working within a big company and being able to play games before they came out.

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Q: What advice do you have for prospective candidates?
A: Searching and investigating issues on your own will teach you a lot. However, you can always ask your colleagues if you have questions.

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Q: What are some of your hobbies?
A: Watching American football

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Q: What is your favorite food?
A: Pho

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Q: What is your favorite movie?
A: Die Hard, The Lord of the Rings

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Q: Where would you like to travel to?
A: Arizona to see the beautiful desert.

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Q: Any other random facts you would like to share?
A: I also like playing video games.

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We hope you enjoyed getting to know Marcus today! If you are experiencing any problems with your website or email call Marcus at 1-800-232-3989. He is standing by ready to help you out.

Do you like what you heard about PSPINC? Check our open positions, we are always looking for talented individuals looking to fast track their career in technology!


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

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PSPINC Creates Tools For Your Business
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Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#CustomerSupport #EmployeeSpotlight #Employees

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Announcement: Improve log in NewsMAIL

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Announcement: Improve log in...
Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We will do update NewMAIL services to enhance the log feature as scheduled below.

Please note that there will be around 1 minute downtime for NewsMAIL services during the update period below.

The schedule is as follows:

* USA Pacific Daylight Time
- Oct 19th (Tue) 9:45am-10:00am

* Japan Time
- Oct 20th (Wed) 1:45am-2:00am

* Details: Improve the way to detect "fail"

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.



Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Dreamersi ImaMenu InformakersJapanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress YourHost
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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PSPINC What's New Newsletter Vol. 85 "Let's Buy A Web Hosting Business"

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PSPINC What's New Newslette...
Vol. 85


In the past, Pacific Software Publishing, Inc. has purchased the hosting businesses of Okiron, FazeWire, YourHost, and ParcomWeb. Two of these hosting companies, Okiron and FazeWire, have been merged into the Pacific Software Publishing, Inc. brand, Dreamersi.com. YourHost and ParcomWeb are still available with upgrades at https://YourHost.com and https://ParcomWeb.com.


Pacific Software Publishing, Inc. will handle the migration of your email and website if necessary to minimize the burden on you. The change in hosting has resulted in almost no cancellations, and we have been able to provide better monitoring and customer support than ever before.


If you are reading this newsletter and have a hosting business or a web development company that uses third-party hosting, we would like to buy your hosting business. If you are interested, please contact me for more information.



Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Dreamersi ImaMenu InformakersJapanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress YourHost
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#Hosting #WebHosting

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Employee Spotlight: Meet Brandon

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Employee Spotlight: Meet Bran...
At PSPINC we pride ourselves in offering our customers the best in customer support. This is thanks to our amazing support staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call/email, help with your IT problems, and assist with your online solutions.
Brandon

Meet Brandon

Brandon is our Customer & Web Service Lead. We sat down with Brandon and asked him a series of questions to get to know him better!

Q: What is it you do at PSPINC?
A: I work more in the typical customer service job, interacting with customers and assisting them with their needs across all our services. I also work with our R&D teams on design and development projects.

--

Q: What does a typical day on the job look like for you?
A: Running through project lists and following up with respective internal teams or customers, day-to-day customer inquiries, service updating, and billing, monitoring customer services, creating project/service proposals and quotations, web services research.

--

Q: How did you first learn about PSPINC? What drew you to the position?
A: I was set up with an interview via a recruitment company. The position was bilingual English/Japanese which is something I had been wanting to do because of my Japanese degree from college. Having the business be Japanese-owned sounded like a great way to get this experience regardless of the specific position.

--

Q: What’s your favorite part about working here?
A: Being able to use Japanese on a daily basis – this has helped me maintain and even improve my fluency since college and it’s a fun language to use.

--

Q: How has PSPINC helped you in your career development?
A: Aside from the aforementioned language experience, I have learned a vast amount about the IT/tech industry and the various parts that it entails. I feel very confident that these skills will serve me well in any situation as the age of technology continues to evolve.

--

Q: What are 3 words to describe PSPINC?
A: Adaptive, Responsive, Personalized

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Q: Before working at PSPINC, what was the most unusual or interesting job you’ve ever had?
A: For good or ill, I used to hold a customer service role at a department store which allowed me to come across just about every type of person. I met many people during my time there and had both positive and negative experiences, which made it interesting in its own way.

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Q: What has been your favorite project at PSPINC?
A: We designed a complete parking reservation system from scratch for the state of Hawaii, and even ported it to another park on a different island. This stood out for me as the most successful project we have done that I was involved in from the start, and that went the most smoothly.

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Q: What is your proudest moment at PSPINC?
A: Completing my first team project from start to finish – many of the customers and projects that I worked with initially were inherited part-way through. But having a new customer and brand-new project to work on and be involved in at each step to see it through to completion was a great feeling.

--

Q: What advice do you have for prospective candidates?
A: Try and learn something new every day, whether about your own job or even someone else’s. Growing your knowledge to be as expansive as possible will help you do your own work and understand the work that others do.

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Q: What are some of your hobbies?
A: Gaming, Online media consumption, playing saxophone, studying new languages

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Q: What is your favorite food?
A: Curry – more specifically authentic Japanese curry. The spicier the better!

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Q: What is your favorite movie?
A: The Lord of the Rings trilogy, followed closely by the prequel Hobbit trilogy.

--

Q: Where would you like to travel to?
A: Either Japan (again, to Tokyo region) or New Zealand (home of LOTR!)

--

We hope you enjoyed getting to know Brandon a bit! If you are looking for assistance with your next web project, give Brandon a call at 1-800-232-3989. He has the experience and expertise to help make your digital dream a reality.

Do you like what you heard about PSPINC? Check our open positions, we are always looking for talented individuals looking to fast track their career in technology!


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Dreamersi ImaMenu InformakersJapanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress YourHost
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#CustomerSupport #EmployeeSpotlight #Employees

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PSPINC What's New Newsletter Vol. 84 "The Power of Legacy Media"

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PSPINC What's New Newslette...
Vol. 84


Many people think - "what you see on TV is right", "what you read in the newspaper is right", "what you hear on the radio is true", "what you hear on the Internet is often false." However, when the news comes from newspapers and TV programs by the People's Republic of China (Chinese Communist Party) or the Democratic People's Republic of Korea (North Korea), would you think they are correct?


Why is that? I think it is because everyone knows that the information published by the Chinese Communist Party and North Korea is propaganda. Why do you know that this information is propaganda? It's because the media sources that we trust say so. So where is the guarantee that the information you are hearing from our media is not propaganda?


The expression, "what you hear on the Internet is often false" is a correct statement. However, I don't think that everything is a lie or made up. The Internet is a place where anyone can say anything and let the listener decide what they believe. Nowadays, many Internet service providers are censoring and eliminating content, it's not just social networking and video distribution. Emails are also being censored and deleted. We don't think this is a good thing.


Pacific Software Publishing, Inc.'s email service quarantines suspicious emails, but always provides them in a recoverable environment. We believe that freedom of expression includes the freedom to listen and read, as well as the freedom to distribute.


https://dreamersi.com

Pacific Software Publishing, Inc.
info@pspinc.com
https://pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808


Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Dreamersi ImaMenu InformakersJapanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress YourHost
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#EmailHosting #Emails #FreedomOfSpeech

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Important Google Analytics data you can use to optimize your website

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Important Google Analytics data...
We’ve all heard the quote “knowledge is power”. This has never range more true than it does these days. Analytical data is being monitored for all facets of day-to-day life, including the Internet. As a website owner, you can take advantage of this data as well with the power of Google Analytics.

Below you will find a few useful areas of the Google Analytics admin panel that can help you optimize your website’s performance in the eyes of your visitors.

Audience > Overview

From here you can get some useful general metrics on traffic to your website. You can check Users, New Users, Sessions, Number of Sessions per User, Pageviews, and Pages / Session. Along with that, you can see new vs returning visitors to gauge how effective your website is at getting people to come back. This paired with a useful line graph representing Users over the evaluation period makes this both visual and data-rich.

Audience > Technology > Browser & OS

Historically browsers haven’t always played nice with one another. What I mean by that is, just because your website looks beautiful on Google Chrome does NOT mean it will look that same way on say, Internet Explorer. Using this data will allow you to determine what browsers are most used by your audience. You can then work with your development team to ensure the experience is perfect across specific devices. At PSPINC we always test our web development projects on all modern and supported web browsers.

Audience > Mobile > Overview

From this view, you can gauge how many of your users are visiting via desktop, mobile, and tablet. This will help you determine how your website visitors view your website to ensure it is optimized for those experiences. If you need help ensuring you are delivering a seamless experience regardless of the device your visitors use, let us know - we can help.

Acquisition > Overview

So far we have talked about getting data out of Users once they visit your website. This page helps you determine where your traffic is coming from. Which are extremely useful metrics when it comes time for you to determine a marketing plan. If you see a lot of traffic from Social, well it may be time to investigate running a Facebook ad campaign. Getting a lot of organic search traffic? Amp it up by running some Google Ads! With this page, you get higher-level details on whether your traffic is Direct, Referral (linked from another website), Organic Search, or Social sources.

Acquisition > All Traffic > Source/Medium

This report will further break down the sources and by default arrange them in the order of most Users provided. Here you will see a report on direct traffic, organic search, and each referral source. And for each of those, you will know the number of Users, New Users, Sessions, Bounce Rate, etc. Knowing how users find your site and the exact numbers behind that is powerful information that cannot be overlooked.

Acquisition > Social > Overview

This page will break down your social (media) value. If you are posting to multiple social media platforms consistently, this information can provide information on which of those are most helpful in getting you referral traffic. Each website audience is unique, and just because a specific platform is popular globally, doesn’t mean it is helping your website bring in new business. With information like this, you can determine which are worth investing more time in, and which you could be doing more to increase your website audience.



We have just scratched the surface. Google Analytics is a data-rich platform. Whether or not you use this data daily or just occasionally, you should be tracking it. If you don’t have Google Analytics installed on your website and need some help, please let us know. We can help get you up and running in no time.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

PSPINC Creates Tools For Your Business
Bloguru ClickItAudio Dreamersi ImaMenu InformakersJapanese Online Los Angeles Town MegaMail NewsMAIL Opinion Stand Pass Wizard Parcom PSP Pilot San Diego Town Simple Data Pool WebdeXpress YourHost
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#Analytics #GoogleAnalytics #SEO #Statistics #WebStats #Website #WebsiteVisitors

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