We provide Internet services such as web development, and domain hosting including this bloguru.com. We are located just outside of Seattle, Washington. Tiny & Nano are also the member of PSP in the office. Tiny, born in Nagano, Japan, is 7 years old, and Nano is 2, born here in Seattle.
I am still in LA office today and tomorrow but will head back tomorrow night to Seattle. I hope I can be home tomorrow though. I heard they declared a state of emergency and www.weather.com has all the alerts I can think of the snow storm on it in Redmond!
I hope everyone in Seattle are safe and staying warm.
The forecast keeps saying it will have tons of snow but I have not seen it yet. This is getting ridiculous - quite a few staff headed home early because of it. I hope we all can catch up at work later this week.
I am heading to SeaTac Airport soon to catch my flight to LA - yes, where there is no snow!
I have a flight to LA tomorrow evening. I hope to I can get to the airport all right. The forecast says there will be more snow. I went to the office briefly but came home early just in case.
It's snowing really hard for the last 4 hours without stopping around my house. According to friends in Bellevue and Issaqua, there seems to be no snow... hum...
I even cleared the deck for my puppies to be able to go out. I think there is at least 4 inches of snow now.
In spite my effort to keep my puppies dry, Nano decided to take another route into snow to take care of the business... She came back all soaked wet with snow all over.
I don't know if I can get down the hill from here tomorrow morning to get to the office. Let's see how long it will keep snowing like this. This reminds of me the winter 3 years ago, when we got 5 days of snowing straight!
We have to help Nano to loose 1.5lbs as directed by the vet.
She has been having more vegetable with a little bit of chicken and she has lost so far 0.5lbs - a third of our goal met in a month. At this pase, she will loose 1.5 lbs in two more month.
It is hard to achieve all the way but if consistently work on it, reaching the goal a step at a time, we can reach the ambitious and bigger goals. A lesson learned from Nano's diet - PSP business also needs to take a step at a time to achieve our goals in the long run.
It is our goal this year to gain more hosting customers, one at a time.
If a person says "I don't know" to my question, I really will get upset with the person. I get upset with the person not because he or she did not know but because he or she did not have the right attitude towards my question.
It is OK not to have an answer to all the things I ask but I wish the person think;
"Hum... Why is Mayumi asking this question? What does she really want? How can I find the answer for her?"
That is all depends on the attitude of the person.
If she or he thinks this way, then he or she might say "Sorry I don't know but let me find out" and that would be the right attitude.
If you are a team member, participate, and have a right attitude.
Because it is after all about attitude.
The picture is Nano sleeping. She sleeps a lot and I think I am having hard time trying to have her loose weight because she keeps sleeping. She needs to be more active to lose weight. Here again, it is all about attitude - she first needs to have a positive attitude towards loosing weight.
Jonathan Ive designed iMac and other products at Apple for Steve Job. This is the speech of Jonathan Ive at the memorial service for Steve Job at Apple HQ.
I had a few chances to use Good-to-Go on 520 toll bridge.
Twice it was $2.20, and once it was $3.50 with the Good-to-Go pass.
I see many people avoiding 520 bridge being jammed in traffic on other areas. For me, having less traffic on 520 at $3.50 is worth it. I can save my time of travel and I like how light the traffic is on the bridge so far.
But for some, yes it is $7 per day for just to commute.
It is not a small amount to cross to work or to go to schools. Only had we had a choice to choose other means other than driving like buses, then it may be worth for those who wish to drive.
Some of the fees proposed or announced this last year or so are straight silly. Like Verizon Wireless for charging people to pay online for $2!!! That is penalizing your customers for the inefficiency of the service provider!
Or doubling the fees at Netflix, I just think they got too greedy about their business.
There is always a lesson to be learned - don't charge customers for no values to be added. But if the value is there, the customers will pay to get it.
So here we are again - our new year started!
This coming July, we will mark our 25th anniversary. And it is always an anniversary for me personally on January 3 because I started working for PSP today 19 years ago. This is my 20th year starting at PSP - oh, boy, I am at least 20 years old now... *smile*
We always meet twice for our company wide meetings - at the beginning of the year and the first Monday in July. Every January, I always remind all my employees regarding our values.
Our values are the guides to all the decisions - small or large - that we as PSP employees make everyday at work. It is always good to remind ourselves of these and I had a chance to talk to my team about them:
PSP - Our Values
Creativity:
We are here to be creative and innovative so we will stay ahead of our competitions.
Professionalism:
Customers seek our advice because we are the pros. So let’s be a pro and act as a pro.
Simplicity:
Let’s not confuse customers or ourselves. Simplicity can provide efficiency.
Considerate:
Put ourselves in others’ shoes; that will give us guidance.
Excellence:
Always seek improvement. Never compromise.
- - - - - -
At PSP, we provide a creative solutions and deliver them as a pro to our customers. We make things simple for the customers and for ourselves, with considerations to our customers and others. Don't give up - because I ask all my staff to be better everyday for an excellence.
This picture is of our ad that we placed in Japanese Seattle Telephone guide. I think we had a pretty good placement next to Union Bank this year.