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Is this really possible?

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Is this really possible?
I always thought US Patent Law is to prevent the original idea but Amazon just got granted a patent for the milkman delivery system. Deliveries like milk and others have been around such a long time in our history - we just now use online to order today instead. How original this idea is???

That is obscene!
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PSP 2013 Kickoff Meeting

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PSP 2013 Kickoff Meeting
It is becoming our tradition to have donuts and coffee for our annual kickoff meeting. There are those who could not make it because of the data center hours but most of my 50 employees were present along with PSP dogs.

We got a ambitious year ahead of us, but I got the team to build it.
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2013 - our new challenge

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We have to beat 731 million ot... We have to beat 731 million others! Newsmail.com is a free email... Newsmail.com is a free email marketing service for anyone to use!
One of our new challenge is to get one of our services, newsmail.com to be on top of the google search. We first figured out that we would like to own a part in the first page the search result with the key phrase "free Email marketing."

So we checked it out - there are 731 million others in Google database and we have not shown up near the first few pages. So here it is - one of PSP's new challenges for Year 2013 - beat the internet search engines and be on top!

We shall see how it will go but keep an eye on our website at
http://www.newsmail.com. Yes it is a FREE email broadcasting service you can sign up!
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Costco Customer Service

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Costco Customer Service
I bought green beans at Costco this weekend but they were bad.
I thought about returning it back to the store but that will at least waste my time for 1 hour if not more. So instead, I decided to write online to their customer support.

Here is what I got - they said they were sorry but basically they told me to check online for the telephone number for the store if I want to get a refund and call the store directly. Really?

Was I looking for a refund or something else?

I was looking for more sorry attitude and that they take more time about this issue but from this Email it does not look like they did anything over the ordinary about this. To tell me to find the telephone number online myself, that was worse.

My lesson of the day - customers often want the willingness of the stores or providers of the services to correct the issues shown so they feel confident about us. For PSP, we better take that extra step and show our customers that we care.
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Only in LA

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Only in LA
Only in LA, there are English and Spanish catalogs at IKEA.

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Good sushi -Chirashi

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Good sushi -Chirashi
So sushi does not have to be rolls. Here is sashimi, raw fish, over sushi rice called Chirashi Sushi.

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Luck

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Luck
So I took a chance playing golf on Sunday and yes, it was a dry and nice day for a round.

As in many things I life, we have to take chances to win a luck!

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JAS, JBA and UW Event for SNS

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Social Media Round Table by ... Social Media Round Table by JAS UW Lobby and the fireplace UW Lobby and the fireplace
I had an opportunity to be a part of panel to talk about Social Media last night at UW Foster Business School, which was put together by Japan American Society, Japan Business Association and University of Washington.

It was at the brand new UW Foster School of Business building - it was really fancy. In the lobby, kids were studying with their drinks from the espresso bar in the lobby, where there is a fancy fire place. WOW, is all I can say about this place.
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PSP Halloween Luncheon today

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PSP Halloween Luncheon today PSP Halloween Luncheon today PSP Halloween Luncheon today
We had a bit early our annual Halloween Luncheon today. Tiny and Nano were comic super heroes, and Pom Pom was pumpkin!
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Leaving LA back to Seattle

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Leaving LA back to Seattle
It has been hot in LA - it was over 90 degree yesterday in Costa Mesa!!!

But now I am back at LAX, heading back to cold and rainy but beautiful Seattle this evening. Looking forward to seeing the kids!
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