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PSPINC will help your business thrive by providing for all of your technology needs. We offer a wide array of products, including Web & Email Hosting, Website Design, Custom Development, Email Marketing, a number of additional business tools, technical support, and so much more. Visit pspinc.com to learn more.

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What’s New Newsletter Vol. 256 “Thrive Online with Effective Google Ad Campaigns”

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What’s New News...
In today’s competitive business world, small businesses need a strong online presence to stand out. But it can be challenging to navigate the world of digital marketing today, especially because of how fast and how often it changes. That’s where we can help. PSPINC has been helping customers thrive online for over 20 years for all of their technology needs from hosting their website with Dreamersi to helping them market their business online.
 
When a local piano lesson studio, Kayo Piano Studio, came to us wanting to increase their piano student number, we helped them set up and monitor their Google Ad campaign, which culminated in a 125% increase in piano students in just one year. But our team does more than just help businesses set up their campaign; they help better optimize existing Google Ad campaigns as well! Take RakiRaki Ramen’s case, for example. After our team looked over their previous ad campaigns, they consolidated and made other recommendations, which resulted in a 229% increase in conversions in just two months! So, what are you waiting for? Sign up for one of our marketing plans to get started!
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

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PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#advertising #blog #branding #business #businesstips #digitalmarketing #dreamersi #facebook #googleads #marketing #marketingdigital #marketingtips #pspinc #seo #smallbusiness #socialmedia #tech #technology #twitter #web #webdevelopment #website #websites

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How Personalized Tech Support Can Make or Break your Business

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How Personalized Tech Suppor...
While technology continues to be innovative and incredibly helpful to businesses today, the one area in the industry that technology still hasn’t fully captured is the customer service market. Chatbots and robotic answering machines have become popular in the last few years, but the biggest pain point in the customer service space continues to persist. Customers are still frustrated throughout the customer service process, even more so with automated answering machines.

The Perils of Chatbots

Woman In Beige Blazer Writing On White Paper
 
Chatbots and outsourced agents are widely popular in the web hosting industry (i.e. our industry). However, as convenient as chatbots can be, they unfortunately lack follow-through. For example, if you have an issue requiring multiple phone calls, the process can be an incredibly frustrating ordeal. Every phone call will just go to a new customer service agent, meaning you’ll have to summarize your problem all over again for every subsequent phone call. 
 
Other disadvantages of chatbots include:
  • Limited functionality: Chatbots are great at resolving routine questions, but they’re not built to answer complex questions. They can only respond based on the data they’ve been trained on, which generally excludes customers who need more advanced help.
  • Lack of Empathy: When a chatbot responds with “Great! I’m happy to help!” to a customer’s frustrated comments, it creates an overall irritating experience for them. But situations like this arise frequently when dealing with a chatbot because they fail to understand human emotions.
  • Bad Reputation: Because of how frequent frustrating experiences have been with chatbots over the years, people have now begun to hate them. Their infamy therefore can lead people to avoid using them at all.
  • Maintenance: Building a custom chatbot is both challenging and pricey. However, even when using pre-built chatbots available online, maintaining them with regular updates and bug fixes takes a lot of time and effort, adding to your list of expenses in the long term.
 

Why Real Live Support Reigns Supreme

Woman and Man Wearing Headphones
 
Chatbots and outsourced agents are widely popular in the web hosting industry (i.e. our industry). However, as convenient as chatbots can be, they unfortunately lack follow-through. Chatbots may be more convenient and reduce costs, but customers looking for more advanced help need a real support agent to help them. Other benefits of real, live support include:
  • Personalized Support: With a highly-trained support team, they can help customers with complex issues, especially ones that may require multiple phone calls.
  • Increased Customer Satisfaction: Real, live support staff reduces customers’ frustrations that are bound to rise with automated machines and chatbots.
  • Faster Response Time: Since customer support staff are trained to deal with both simple and intricate requests and problems, they can help customers solve their problems quickly.
  • Increased Retention: Enjoyable experiences with high-quality customer support agents make it more likely they’ll return the next time they need help.
After over 20 years of experience, we pride ourselves on having an expert team trained to work with customers for all their technology needs. And we’ve found that customers appreciate that our support team members remember them when they call again. Don't believe us? Check out this Google review from one of our customers praising one of our customer support staff members, Josh:
 
“I am extremely satisfied by the service and support I receive from PSPINC. I have been with them for many years and would never think of trying any other company. Josh is the best!!”
Have you struggled with website or email issues in the past and have been greeted with less than stellar support? Considering switching to Dreamersi. We offer affordable plans and real, live support there to help you and your business thrive. Need help making the switch? No problem. Email us at contact@pspinc.com or call us at 1-800-232-3989.
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

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PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
 
 
 


#b2b #blog #business #businesstips #customerservice #customersupport #digitalmarketing #dreamersi #email #marketing #marketingdigital #pspinc #smallbusiness #tech #technology #web #webdevelopment #webhosting #website #websites

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What’s New Newsletter Vol. 255 “Get Free Domain with Dreamersi Web and Email Hosting”

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What’s New News...
Tired of tech headaches getting in the way of managing your business? 
 
Dreamersi is here to help! Our Small Business Starter pack is designed to give your business the boost it deserves. Our expert staff will handle every step of the hosting setup to ensure your website will launch seamlessly. After over 20 years of helping businesses all across the country, we have the experience and expertise you need with our premier secure hosting environment. 
 
But with so many web and email hosting options, why choose Dreamersi?
  • Free domain: While some domains may get pricey, you can rest easy knowing you’ll never have to pay for your website domain.
  • Unlimited business-level email addresses: Give your business a more professional appearance with custom business email addresses.
  • Concierge-level support: Experience an effortless onboarding with our friendly staff here to walk you through every step of the way.
  • Real, live tech support: Never talk to a machine. Our expert staff is ready to talk to you one-on-one with whatever you need.
  • 99.9% reliability: experience uninterrupted service and daily automated backups to keep your data secure.
Visit our website today to get started with your free domain and we’ll help you set up the rest.
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#blog #business #businesstips #businesstools #digitalmarketing #dreamersi #emailhosting #marketing #marketingdigital #marketingtips #officetips #pspinc #smallbusiness #tech #technology #web #webdesign #webdevelopment #website #websites #webtools

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Announcement: Bloguru Server Update Reverting Notice

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Announcement: Bloguru Server...
Dear valued customers,
 
Thank you for choosing Pacific Software Publishing, Inc.
 
We attempted to upgrade Bloguru’s server operating system today as part of our ongoing security measures. However, during the process, we encountered an issue and decided to revert to the previous system to ensure service stability.
 
We would like to inform you that the Bloguru service was temporarily unavailable during this time, displaying a maintenance page. We are pleased to report that the issue has been resolved, and the service has now been fully restored and is available for regular use.

*USA Pacific Daylight Time
- Jan 15th (Wednesday) 8:30am-9:30am
 
*Japan Time
- Jan 16th (Thursday) 1:30am-2:30am
 
We deeply apologize for any inconvenience and concern this may have caused.
 
If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .
 
We would like to answer your questions by phone call.
 
 
Blogl Support
 
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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Announcement: Bloguru Server Security Update with Downtime (1/15/2025)

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Announcement: Bloguru Server...
We’re excited to announce that we’re upgrading Bloguru’s server operating system (OS) to Alma Linux 8.
 
With this new upgrade, it will help patch any vulnerabilities to defend users against cyber threats and also support new encryption protocols.
 
Please note that updating the OS will result in some downtime, during which Bloguru will be temporarily unavailable.
We apologize for any inconvenience this may cause and appreciate your understanding.

This server upgrade will occur on:
 
*USA Pacific Daylight Time
- Jan 15th (Wednesday) 8am-9am
 
*Japan Time
- Jan 16th (Thursday) 1am-2am
 
If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.
 
We would be happy to answer any of your questions by phone or email.
 
 
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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What’s New Newsletter Vol. 254 “Make Event Registration Easier with WebdeReserve”

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What’s New News...
Looking to simplify your event registration? Look no further than WebdeReserve! Our event registration system lets users create and manage events for free all in one place. Even without any technical experience, WebdeReserve has a simple interface, resulting in a seamless experience. With WebdeReserve:
 
  • Create custom event forms
  • Track RSVPs and registrations
  • Set registration limits
  • Send automated email confirmations and reminders
  • Collect valuable attendee data
With WebdeReserve, event management has never been easier! Sign up for free today to get started.
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
 
#blog #business #businesstips #digitalmarketing #event #eventregistration #events #marketing #marketingdigital #marketingtips #pspinc #smallbusiness #tech #technology #web #webdereserve

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Discover new WebdeReserve features for simplifying your event management

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Discover new WebdeReserve fe...
We’re thrilled to unveil new enhancements to WebdeReserve, our powerful reservation system, designed to make managing events smoother and more flexible. Here’s what’s new: 
 
1. Streamlined Application Cancellation Settings
 
Flexibility matters, and with our new application cancellation feature, you’re in control.
 
Now, when creating or editing an event, you can decide whether participants can cancel their reservations. If enabled, participants receive a "Cancel Registration" button in their Registration Confirmation and Reminder Emails, empowering them to manage their attendance directly.
 
 
How to Set It Up:
 
a) Log in and select Add Event.
b) Fill out the required fields.
c) Choose Enable or Disable under Cancellation By Participants.
d) If enabled, specify the Cancellation Deadline.
※ Deadlines align with the event’s time zone.
※ Cancellations cannot extend beyond the event’s end date/time.
e) Save your event, and you’re good to go!
 
 
2. Customizable Participant's Company Requirement Field
 
Better participant data means better engagement. You now have the flexibility to configure whether the Company Name is required depending only our event needs.
Required: Ensure participants provide their company name.
Optional: Make it visible but not mandatory.
Unnecessary: Hide the field entirely for a simpler form.
 
Important Notes:
※ Once an application is submitted, this setting cannot be modified.
※ If you adjust the field after embedding the form, remember to re-embed to maintain functionality.
 
These features are designed to give you greater control over your events while enhancing the user experience for your participants.
 
Ready to explore the upgraded WebdeReserve? Sign up for free today and elevate your event management!
 
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
#businesstools #pspinc #technology #webdereserve

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Expanded file support for InforMakers web form creation tool

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Expanded file support for Info...
We’re thrilled to introduce new enhancements to the InforMakers file upload feature, making it even more versatile and user-friendly for your business needs. These updates are designed to help your users seamlessly share the files that matter most.
 
Here's what's new:
1) Microsoft Excel Files (.xlsx): Effortlessly upload and share your data-rich Excel spreadsheets.
2) Microsoft PowerPoint Files (.pptx): Share your visually impactful presentations with ease.
3) OpenDocument Text Files (.odt): Now compatible with text documents created in the OpenDocument format.
4) OpenDocument Spreadsheet Files (.ods): Perfect for uploading tabular data in the widely-used OpenDocument spreadsheet format.
 
InforMakers file upload

By expanding file support, we’re empowering you to streamline communication and collaboration directly through your online forms. Whether your users are using your InforMakers web form to submit detailed reports, project proposals, or resumes, the process is now more flexible and convenient.

Our team is committed to continually improving your experience and rolling out new features tailored to your needs.
 
Have questions or want to learn more about how these updates can benefit your business? Give us a call at 1-800-232-3989 or email us at contact@pspinc.com. We’re here to help and would love to assist you over the phone or by email.
 
Upgrade your workflow today by taking full advantage of these new capabilities. Let’s make doing business together even better!
 
 
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

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What’s New Newsletter Vol. 253 “Why Businesses Need Reliable Web Hosting”

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What’s New News...
When you break it down, a website is just a bunch of files (images, text, code, etc.) that come together to create a website. However, for a website to connect to the Internet, it needs to rent space, so to speak, on a powerful computer that is always connected to the Internet called a server. This is what’s called web hosting. Today, websites connect companies to their customers, and a reliable web hosting provider ensures your website is always available 24/7, making it crucial for businesses today.

Luckily, we here at PSPINC have decades of experience helping businesses with all of their web hosting needs! We custom-created our Dreamersi web hosting in 1996 so we could customize our offering to our customers.
 
With Dreamersi web hosting, our customers get: 
  • A free domain
  • A data backup
  • 10GB of web storage
  • Domain Validation (DV) SSL certificate (keeps your website safe!)
  • WebdeXpress (our exclusive web builder)
  • InforMakers (our web form builder - an $89/year value!)
 
Get started by heading over to our Dreamersi page on our website and selecting the Web Hosting option. 
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
 
 
#blog #business #businesstips #businesstools #digitalmarketing #dreamersi #marketing #marketingdigital #pspinc #pspincwhatsnewnewsletter #seo #smallbusiness #tech #technology #web #webdesign #webdevelopment #website #websitebuilder #websites #webtools

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What’s New Newsletter Vol. 252 “Share Large Files with MegaMail”

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What’s New News...
Many email providers have file size restrictions that make it hard to share important documents, videos, or photos, leaving users frustrated while struggling to figure out how to send large files via email. That’s exactly why we created MegaMail.
 
MegaMail lets you send and store large files securely to anyone, anywhere, without a file type or file size restriction. You can even store files securely on our MegaMail servers for three, five, or seven days. Whether you need to send a large file to a colleague, share a video with your friends, or back up important files, MegaMail is exactly what you need. Sign up for just $9.99/month or $24.99/month for our Premium plan.
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.
 
#blog #business #businesstips #businesstools #cybersecurity #email #megamail #pspinc #security #smallbusiness #tech #technology #web #webdevelopment

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