PSPinc was born in July 1987 on Mercer Island, Washington. Working in his apartment, Ken Uchikura started the business with a vision to introduce U.S. PC software technology to the Japanese market. The Japanese PC market was behind, and Ken believed introducing U.S. tools would help the Japanese PC market grow.
In the late 80s, PSPinc focused on developing tools that would help U.S. companies create “double-byte enabled software” for overseas markets. Chinese, Japanese and Korean are all double-byte languages. English is a single-byte language. Back in those days, multiple languages were not supported on computer platforms in Japan. Ken helped U.S. software companies close this language gap by helping them understand the differences.
In the early 90s, the PC market along with Macintosh started to emerge in Japan, allowing PSPinc to introduce more business and consumer products to the market. PSPinc localized and distributed over 100 products to Japan between 1987 to 2000. Some of those are: Symantec Timeline for DOS, Bungie Software Pathways into Darkness, Marathon, and other titles.
During the 90s, PCPinc also introduced KanjiWORD and KanjiKIT. These products helped non-Japanese Windows software read and write Japanese characters – eliminating the need to buy the additional Windows software in Japanese.
In 1995, PSPinc explored the possibility of emerging into the business of the Internet, which was still very new at the time. We soon discovered it was not cheap to have a server for our business. Therefore, PSPinc innovated and developed the tools and software needed to reduce the hosting costs – launching our first hosting service in January of 1996.
Today, we provide our hosting and web services to over 40,000 businesses worldwide, continuing our (ad)venture of creating better technology for the future.
Mayumi became CEO & President in 2009 and has led PSPinc for the last 10 years. Mayumi will remain with PSPinc and we are excited for her to start a new position as Director of Business Development.
Founder and current Chairman, Ken Uchikura, will take over as CEO & President effective today. Uchikura was formally the CEO & President of PSPinc from 1987 – 2009.
Additional changes to our team, effective July 1st, include Yoshiyuki Aoyagi’s new role as Chief Technology Officer.
We look forward to many more years of serving our customers and we thank you for your continued support.
PSPinc has been serving the Puget Sound community for over 30 years. As a small business, we understand how much work it takes to be successful With a focus on helping businesses succeed online, PSPinc and its sister company Dreamersi, provide all the digital tools needed to run businesses of all sizes and in all industries, from online websites to web hosting, email accounts, custom hosting, and e-commerce tools.
Before we start, let’s identify Gen Z. They are the generation after Millennials and are often called Post-Millennial, Homeland Generation, and iGeneration. They were born between the mid to late 90s and the 2000s, meaning most of them are now teenagers and will be entering the workforce in a few years. That’s important for businesses because Gen Z's purchasing power will increase soon.
So how do we market to Gen Z?
Gen Z cares about environmental, socio-economic, and political issues more than any other generation (including Millennials) according to NRF. This generation spends money on companies whose values align with their own. Will you have a positive impact on the world, or are you just here to make money?
Find your company’s core values and purpose and communicate this clearly to Gen Z.
It’s difficult to earn this generation’s loyalty. They expect interactions with brands to be meaningful and personal. Feeling like a cog in a giant machine just won’t do. This means your company needs to open up meaningful discussions and ask for feedback.
Mobile, Mobile, Mobile
Everything is happening on mobile devices for Gen Z. Businesses need to optimize their mobile websites, apps, and social networks if they plan on reaching this group of consumers. Optimizing your social networks means finding out how Gen Zers use each social channel and creating content for each one specifically.
This generation understands, perhaps more than anyone else, what’s happening online. They know the importance of privacy and look for companies to be transparent and committed to keeping their information safe.
Perhaps the biggest gap between these generations is the ways in which they communicate.
Gen X grew up with landlines, mail, pay phones, and beepers and prefer to have conversations face-to-face. Although this group were early adopters of email – they did not grow up with communication supplemented by technology. This does however give them an advantage when communicating with Millennials, compared to Baby Boomers.
Millennials grew up with the Internet, cell phones, and social media. To an outsider, it seems like they communicate in a completely foreign language. Millennials are experts when it comes to communication through texts, social media apps, and memes. But, they still believe important conversations should be had in person.
When it comes to work life, Gen Xers idealize loyalty and working long hours to be valued by their organizations. They hold onto jobs longer than millennials and expect to be taken care of by their companies in return for their loyalty. They are okay with less work-life balance and accept the typical nine to five work day.
Millennials have a more relaxed view of work life but that doesn’t mean they take it any less serious. They came into the job market with less security and end up changing jobs more often. It’s important for them to find value in their jobs and feel as though they are making a difference. They dress more casual and prefer to live in cities so it’s important for companies to offer more remote work options.
These two generations have one major thing in common – they both want to be respected in the workplace.
Together, Gen X and Millennials can fill in the gaps left by the other, to create a fully functional and successful workplace. One way to do that is by offering mentorship within your companies. Giving these groups an open environment to talk and challenge each other can be extremely beneficial for individuals and companies alike.
1. Use audio to reach new audiences.
There may be more screens in front of us than ever before, but audio is far from being dead. Think about all the ways audio has been integrated into our lives, from the smart speakers we talk to, the podcast we listen to, and the music we stream. Creating audio content can be an attractive way for your audience to interact with your business. One easy way to start creating audio content is to try a free trial of our service – Click It Audio.
2. Be the expert in your field.
This is a trend that is unchanging. When was the last time you worked with a company that was uninformed in their area of expertise? If you have knowledge in a certain field you should be sharing that with your customers. This can be in any form as long as you’re proving that you have a passion and knowledge in that area. An easy way to become a leader in your field is to start your own blog.
3. Be aware of security updates.
Last summer we covered the GDPR (General Data Protection Regulation) set in place by the European Union. Security is still high on our trend list in 2019 because of upgrades to TLS and requirements by Google and other companies to have SSL certificates for your websites.
4. Create native ads.
Have you ever liked or commented on an Instagram or Facebook post - only to realize it was an ad? More brands are taking a less obvious approach to their marketing by creating native ads that are more subtle and blend into the platform environment. Google search results ads blend into the list of results and can appear to be organic versus paid. The same goes for social media ads that appear to be normal posts, but are in fact, ads.
5. Show CEO transparency.
Following CEOs on social media has become a common way to keep up with the “personalities” of our favorite brands. CEOs like Mark Zuckerberg, Elon Musk, and John Legere attract millions of social followers. Putting a face and personality to your company’s online presence isn’t just for Fortune 500 companies. Small businesses can take a page from Elon’s playbook by becoming the company’s spokesperson. CEOs that step into a spotlight and interact with their customers on a direct basis can help improve their businesses trust, authenticity, and relationship with their customers.
SSL (Security Sockets Layer) is the process of encrypting sensitive information, providing authentication, and trust to your website visitors. SSL makes data that travels between computers or servers impossible to read.
TLS (Transport Layer Security) is a more secure and updated version of SSL – but it’s still more commonly referred to as SSL. When you buy SSL, you’re essentially buying the most up-to-date version of TLS.
Google announced last summer that websites without SSL certificates would rank lower and be labeled as “Not Secure” in the URL. Businesses who have SSL will receive a boost in their ranking and visual cues such as a green URL or lock icon to show they are secure.
Buying an SSL certificate will benefit your business in 7 ways:
1. Protects against hackers
2. Provides authentication and trust
3. Chrome will display your website correctly
4. Improved search engine ranking
5. It’s inexpensive
6. Improved website speed
7. SSL has been upgraded to TLS
Not sure if you have an SSL certificate?
Even if you’ve lost touch with your website developer, we can help with SSL certificates. If you have any questions, or want more information on how SSL affects your business, email email@example.com or call 1-800-232-3989.
Facebook’s trouble came when the New York Times published a story about election consultant, Cambridge Analytica, gaining users’ personal data via Facebook. Cambridge Analytica saw opportunities from a Facebook app, “This is My Digital Life,” to give out personality tests to users. The app, which users downloaded, harvested personal information from the users and their friends. The professor who made the app gave the information to Cambridge Analytica so they could influence users with targeted ads during the presidential election.
So why was Facebook responsible for this privacy breach?
Facebook knew that Cambridge Analytica had gained the data and requested Cambridge Analytica delete it. But in reality, the data was never deleted and Facebook neither followed up nor went public about this incident back in 2015.
The moral of the story is: When we have any sort of privacy breach, small or not, as a business owner it is very important to come clean to your customers, take the necessary actions, AND FOLLOW UP! It’s not an easy thing to admit you made a mistake, but in the long run it’s the only way you can retain your customers’ trust and stay out of hot water.
The other moral of the story is: Be wary of surveys or personality tests or even seemingly innocent quizzes on social media platforms. It’s best to ‘not click on’ or download any new apps or give out any information because you don’t know if the source or app developer can be trusted.
Be aware of these common techniques carders use for hacking:
Carders can embed malware onto your computers and devices, trying to steal your personal and login information. Scan your devices with anti-spyware and anti-malware software regularly. Don’t click on any links you don’t trust.
Hackers pretend to be legitimate service providers with phishing emails/sites that will trick you into entering your personal or credit card information. Do not click any emails warning you to take action immediately – always check to make sure they are legitimate first. Most of those emails and websites look like the real thing, even though they’re not. For example, the IRS will never email you to enter your info online. General rule of thumb, if an email is asking you to verify or enter personal data, don’t do it unless you call or check with the source from a website you know is legitimate.
There are many forums for hacker wannabes to visit. It is said Russian carding forums are bigger than anywhere else. They exchange stolen identities and credit card information.
Always, always check your statement; do not click any links that ask you to make payments, and stay on top of your credit card and bank activity! If and when you find questionable activity, please call your financial institution right away.
Everything is available to us on our phones, which is very convenient, but also risky.
When you’re using an app on your smart phone, be aware you are connected and at risk of being hacked. You share a lot about you and your behaviors through your smart phone. So here are some tips to keep in mind when using your phone:
- Use a PIN to unlock your device. In fact, biometrics are probably safer so it may be time for you to consider upgrading your device with one that uses fingerprint or a facial recognition to unlock your smart phone.
- In public places such as an airport or coffee shop, be careful and mindful of choosing “Free WiFi” because there may be people nearby who are literally “listening” and waiting for you to enter your passwords onto your Virtual Private Network, or onto an unsecure website.
- If you need to get connected in public places, use your cellular service instead of the Free WiFi.
- Bluetooth is not safe from cyber attacks either, so only pair with trusted devices and turn off connectivity if you suspect you’re in a public place where cyber security could be an issue.
- Be wary of apps you download on your phone. Remove it if you don’t need it and don’t install it if it isn’t from a trusted source.
All this “connectivity” and convenience comes with more responsibility. Just like our physical security, we need to be mindful of the things around us (i.e. our phones) that could pose a potential threat.