The Key to Long-Term Customer Satisfaction at PSPINC

Jan

8

The Key to Long-Term Customer Satisfaction at PSPINC

At PSPINC, providing a reliable infrastructure and high-quality services is essential to attracting customers. However, these factors alone are not enough to ensure long-term loyalty. While new customers often form a strong first impression of PSPINC’s dependable and high-quality solutions, sustaining that impression requires continuous efforts to deliver fresh value and innovation.

For instance, our hosting services regularly incorporate the latest technologies to enhance security, ensure data backups, and improve overall performance. These updates are more than just technical upgrades—they are opportunities to create value for our customers. Similarly, in web programming, PSPINC strives to integrate cutting-edge trends and efficient functionalities, offering solutions that align perfectly with our clients’ needs while introducing them to new possibilities.

The philosophy of “maintaining the status quo is a sign of decline” drives our approach. In the rapidly evolving IT industry, staying competitive requires a proactive commitment to growth and innovation. For example, in web programming, this means keeping designs modern, ensuring mobile compatibility, and embracing advanced technologies like artificial intelligence and automation. By doing so, we aim to provide services that continue to engage and excite our customers.

At PSPINC, we believe in moving forward through trial and error, continuously refining our offerings to exceed customer expectations. This dedication to progress and innovation forms the foundation of the trust and satisfaction we aim to build with our customers over the long term.

By embracing change and striving for excellence, PSPINC is committed to creating solutions that not only meet but surpass the needs of our clients in an ever-changing digital landscape.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#CustomWebDevelopment #CustomerSupport #PSPINC #WebDevelopment #WebProgramming

Seattle Executives Association

Jan

8

I attended the Seattle Executives Association lunch today because Ryan from our office was giving his classification talk at the meeting. I passed the torch to Ryan last August, and I believe this was the first or second time I've attended a meeting since retiring from the Seattle Executives Association.

They have elected me as an honorary member, allowing me to attend meetings anytime. It was wonderful to see everyone again, though there were many new faces. I’d like to get to know them better, so I’ll look into arranging some meetings.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventTools #OnlineEventTools #PSPINC #SeattleExcs #SimplifyEventManagement

Ken Uchikura Newsletter Vol. 319 The Birth of Dremersi Web and Email Service in the USA

Jan

8

The Birth of Dremersi Web and Email Service in the USA

Below is a press release from September 29, 2000 when we announced the launch of our Dreamersi web and email service in the US. Hopefully it gives you a peek at what it was like back then and how far we've come since the launch.

Pacific Software Publishing Inc. Announces Launch of Business Email Service Dreamersi.net
Gives Companies All the Flexibility of In-House Email Servers Without the Headache

REDMOND, Wash., Sept. 29, 2000—Pacific Software Publishing Inc. (PSP Inc.) today announced the launch of Dreamersi.net, an outsourcing solution for creating a complete business Internet presence. Dreamersi.net provides domain hosting, business email, site creation, and an easy-to-use browser-based administration interface. It allows anyone in the company to easily update and add up to 50 email addresses and users for a low fee of $75 per month.

Dreamersi.net, which launched in Japan last year, currently serves more than 7,000 clients and manages over 100,000 email accounts in Asia. A few hours after registering, any business can have its own domain email and website hosted on Microsoft Windows 2000 Servers, featuring 20MB of web space, unlimited email and web traffic, 24/7 technical support, and—best of all—the comfort and security of reliable email availability.

“Most companies outsource their payroll, legal, and accounting services,” said Ken Uchikura, president and CEO of PSP Inc. “But when it comes to one of the most important tools—email—there has never been a service in the U.S. for small- to medium-sized companies to use at a reasonable cost. We are the first company to provide and manage the complex systems and technology required for businesses’ mission-critical messages.”

Dreamersi.net offers the following features with its $75 per month service:

Email account using your own domain
50 email mailboxes
Anti-relay spam protection
Web-based administrative screen
Unlimited email and website usage
Free technical support
Daily and weekly backups
Web page wizard for website creation
Website hit counter and guestbook
Mailbox usage status report
Firewall protection

Dreamersi.net is a suite of application programs developed and refined by PSP Inc. since 1996. It eliminates the need for businesses to pay high maintenance and labor costs for developing, operating, and managing internal email servers. Smaller companies with in-house email and web hosting servers can spend thousands of dollars upfront and hundreds per month on technical support and updates—not to mention the incalculable cost of business downtime.

“Having internal email services can be a costly and resource-consuming endeavor. Many companies and even ISPs are finding that outsourcing is not only a viable option but also a truly strategic business decision,” said Uchikura.

Dreamersi.net is also developing additional enhancements for its basic service, including web-based email access and virus protection for incoming and outgoing emails.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

First Tuna Auctioned in Japan

Jan

5

The first auction of the year has begun in Japan. In Japan, the "first" of anything is traditionally traded at a premium price to celebrate the New Year. This year, the first tuna of the auction set a record-breaking price of 1.6 million USD(240,000,000 yen).

The sushi restaurant that purchased this prized tuna is selling Akami Nigiri and Toro Nigiri for less than 1,200 yen (approximately 8 USD) per piece, even though their actual cost exceeds 300 USD. This highlights the significant cultural and marketing value associated with the first auction of the year in Japan.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

Our Core Business

Jan

1

PSPINC offers a comprehensive web hosting service that includes everything you need to get your website and email up and running smoothly. For just $250 per year, you receive:

Web Hosting: Reliable and high-performance hosting for your website to ensure it runs efficiently and remains accessible.

Email Hosting: Professional email accounts tied to your domain, providing credibility and convenience for communication.

Domain Name: A custom domain name registration or renewal included in the package.

SSL Certificate: Security for your website with SSL encryption, boosting trust and SEO rankings.

This all-inclusive package is perfect for businesses and individuals looking for a hassle-free solution to establish a strong online presence. PSPINC ensures reliable service with daily backups and advanced security features, making it a trusted choice for web hosting.

https://www.pspinc.com/dreamersi

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

Ken Uchikura Newsletter Vol. 318 What It Takes to Succeed as an Entrepreneur

Jan

1

What It Takes to Succeed as an Entrepreneur

Happy New Year! For the first newsletter of 2025, I’d like to share some key principles of business management that I always try keep in mind.

To succeed as an entrepreneur, you need initiative, problem-solving skills, and the determination to keep moving forward. Below is a guide summarizing important points that entrepreneurs should focus on:

Say “Yes” – Listen to Your Customers
- Why is it important? Customers are the foundation of any business. Understanding their needs and feedback is key to creating products and services they truly want.
- Example: Actively gather customer insights through surveys, direct conversations, and review analysis. Listening to your customers enables you to stay relevant and adapt to changing times.
Solve Problems Quickly – Identify Issues You Can Address
- Why is it important? Successful businesses solve customer problems. Identifying customer challenges and resolving them quickly creates value and builds trust.
- Example: Look for gaps in the market or customer needs. Ask yourself, “What issues can I address most effectively or efficiently?” and take action.
Narrow Your Focus – Clarify Customer Needs
- Why is it important? Trying to cater to everyone often results in insufficient attention to anyone. Defining a clear target allows you to address specific customer needs effectively.
- Example: Narrow down your target audience and create detailed customer personas. Tailoring your products or services to their needs will improve results.
Prioritize Cash Flow – Find Ways to Earn Revenue Quickly
- Why is it important? Cash flow is the lifeline of a business. Without stable revenue, even the best ideas cannot sustain a business.
- Example: Sell minimum viable products (MVPs) to secure early revenue. Reinvest these earnings back into expanding your business.
Take Action – Seek Forgiveness Later
- Why is it important? Striving for perfection can lead to delays and missed opportunities. Acting, even if imperfect, allows you to learn and achieve results.
- Example: Make bold decisions and act immediately. If small mistakes occur, correct them later.
Make Decisions and Move Quickly
- Why is it important? In entrepreneurship, speed often outweighs accuracy. Acting quickly gives you an edge over competitors.
- Example: Avoid over-deliberation; evaluate, decide, and execute swiftly. Quick actions lead to new opportunities.
Keep Learning
- Why is it important? The business world is constantly evolving. Success depends on your ability to adapt and grow.
- Example: Treat every day as a learning opportunity. Use customer feedback, market analysis, and networking to drive your growth.

The Entrepreneurial Mindset
Success as an entrepreneur is not just about following a checklist; it’s about cultivating a mindset of growth, adaptability, and a willingness to take on challenges. By listening to customers, solving problems quickly, focusing on niche markets, and making fearless decisions, you can build a solid business.
Embrace challenges and keep moving forward—that’s the true path to entrepreneurial success!

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

Crafting Your Online Presence Through Targeted Content Strategy

Dec

31

PSPINC's Marketing Service Plan: Integrated Digital Content Promotion

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Service Name: PSPINC Digital Content Promotion Service
Tagline: "Crafting Your Online Presence Through Targeted Content Strategy"

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Overview

PSPINC offers a complete digital marketing solution focusing on four core pillars: Social Media, Blogs, Video Content, and Newsletters. This service is designed to help businesses increase brand visibility, engage with their audience, and convert leads into loyal customers.

Our experienced team will create, manage, and optimize your digital marketing efforts while you focus on your business.

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Key Features

1. Social Media Management
- Platform Setup and Optimization (Facebook, Instagram, LinkedIn, Twitter/X, and YouTube).
- Content Creation: Engaging posts tailored to your brand voice and target audience.
- Scheduling and Posting: Maintain consistent, high-quality activity.
- Community Engagement: Responding to comments, messages, and reviews to build relationships.
- Analytics and Reporting: Regular updates on performance and recommendations for improvement.

2. Blog Writing and Management
- Professional Blog Writing: Weekly or bi-weekly blogs to showcase expertise and provide value.
- SEO Optimization: Ensure high search engine visibility with targeted keywords and meta descriptions.
- Content Strategy: Topics tailored to your industry and audience interests.
- Blog Integration: Cross-promotion with social media and newsletters to maximize reach.

3. Video Content Creation
- Video Production: Professional-quality explainer videos, tutorials, and testimonials.
- Editing and Optimization: Tailored for platforms like YouTube, Instagram, and LinkedIn.
- Short Video Snippets: Reels, Stories, and Shorts to increase engagement on social platforms.
- Distribution: Embed videos on blogs, newsletters, and social media for seamless integration.

4. Newsletter Campaigns
- Newsletter Design: Eye-catching layouts aligned with your branding.
- Content Creation: Updates, blog highlights, exclusive promotions, and featured videos.
- List Management: Organize and segment subscriber lists for targeted campaigns.
- Analytics: Detailed reports on open rates, click-through rates, and audience behavior.

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How It Works

1. Consultation:
- Understand your business goals, audience, and marketing needs.

2. Customized Strategy:
- Develop a detailed content and promotion plan tailored to your brand.

3. Execution:
- PSPINC's team handles content creation, posting, and distribution across all channels.

4. Performance Monitoring:
- Regular analytics and reports with actionable insights to optimize the strategy.

5. Ongoing Support:
- Monthly meetings to review progress, adjust strategies, and incorporate new ideas.

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Benefits of Choosing PSPINC

- Expertise: Over 30 years of experience in online business solutions and content creation.
- Time-Saving: Focus on running your business while we handle your marketing efforts.
- Cost-Effective: Affordable plans compared to hiring an in-house marketing team.
- Scalable Services: Tailored solutions for businesses of all sizes and industries.

Next Steps

- Launch this as part of PSPINC’s core marketing services.
- Promote through existing PSPINC channels: website, newsletters, and client communications.
- Offer a limited-time discount for early adopters to generate initial interest.
- Create case studies showcasing successful campaigns for potential clients.

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This is coming in 2025

#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

Exciting New Product from PSPINC

Dec

30

New Project: Developing a Data Entry Program

We are currently working on various projects, but one of the most focused efforts is on developing a "Data Entry Screen Creation Program." This web-based program comes equipped with the following features:

1. Customizable Field Settings
Users can freely configure file names, field names, and other settings to tailor the program to their specific needs.

2. Easy Data Entry
With the created forms, users can input data with ease and efficiency.

3. Data Storage and Utilization
The entered data is stored in a database and can also be viewed or edited using Excel or other spreadsheet software.

4. Seamless Integration with Excel
Many people struggle with entering data directly into Excel due to layout adjustments and error corrections. This program simplifies the process by allowing users to input data through intuitive forms and then export it in Excel format for further use.

Why Focus on This Project?

While Excel is a powerful and versatile tool, direct data entry often involves significant effort to manage layouts and correct errors. This program aims to streamline the data entry process, providing an environment where anyone can effortlessly collect and manage data.

Additionally, this program facilitates easy data sharing and management within teams, significantly improving operational efficiency. Its flexibility is especially beneficial for complex data entry forms or projects that require frequent updates.

Moving Forward

We will keep you updated on the progress of this project and share new information as it becomes available. Through this program, we hope to help more people experience the benefits of efficient data management. We remain committed to its development and look forward to making a positive impact on your data management processes!

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

Get your world clock on your website.

Dec

28

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve

Input Devices for Mac mini M4

Dec

26

I have Apple Keyboard, Mouse and Track Pad connected to New Mac Mini M4.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve