The Key to Long-Term Customer Satisfaction at PSPINC

Jan

8

The Key to Long-Term Customer Satisfaction at PSPINC

At PSPINC, providing a reliable infrastructure and high-quality services is essential to attracting customers. However, these factors alone are not enough to ensure long-term loyalty. While new customers often form a strong first impression of PSPINC’s dependable and high-quality solutions, sustaining that impression requires continuous efforts to deliver fresh value and innovation.

For instance, our hosting services regularly incorporate the latest technologies to enhance security, ensure data backups, and improve overall performance. These updates are more than just technical upgrades—they are opportunities to create value for our customers. Similarly, in web programming, PSPINC strives to integrate cutting-edge trends and efficient functionalities, offering solutions that align perfectly with our clients’ needs while introducing them to new possibilities.

The philosophy of “maintaining the status quo is a sign of decline” drives our approach. In the rapidly evolving IT industry, staying competitive requires a proactive commitment to growth and innovation. For example, in web programming, this means keeping designs modern, ensuring mobile compatibility, and embracing advanced technologies like artificial intelligence and automation. By doing so, we aim to provide services that continue to engage and excite our customers.

At PSPINC, we believe in moving forward through trial and error, continuously refining our offerings to exceed customer expectations. This dedication to progress and innovation forms the foundation of the trust and satisfaction we aim to build with our customers over the long term.

By embracing change and striving for excellence, PSPINC is committed to creating solutions that not only meet but surpass the needs of our clients in an ever-changing digital landscape.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#CustomWebDevelopment #CustomerSupport #PSPINC #WebDevelopment #WebProgramming

Seattle Executives Association

Jan

8

I attended the Seattle Executives Association lunch today because Ryan from our office was giving his classification talk at the meeting. I passed the torch to Ryan last August, and I believe this was the first or second time I've attended a meeting since retiring from the Seattle Executives Association.

They have elected me as an honorary member, allowing me to attend meetings anytime. It was wonderful to see everyone again, though there were many new faces. I’d like to get to know them better, so I’ll look into arranging some meetings.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

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#EventPlanning #EventReservationSystem #EventSuccess #FreeEventTools #OnlineEventTools #PSPINC #SeattleExcs #SimplifyEventManagement

Ken Uchikura Newsletter Vol. 319 The Birth of Dremersi Web and Email Service in the USA

Jan

8

The Birth of Dremersi Web and Email Service in the USA

Below is a press release from September 29, 2000 when we announced the launch of our Dreamersi web and email service in the US. Hopefully it gives you a peek at what it was like back then and how far we've come since the launch.

Pacific Software Publishing Inc. Announces Launch of Business Email Service Dreamersi.net
Gives Companies All the Flexibility of In-House Email Servers Without the Headache

REDMOND, Wash., Sept. 29, 2000—Pacific Software Publishing Inc. (PSP Inc.) today announced the launch of Dreamersi.net, an outsourcing solution for creating a complete business Internet presence. Dreamersi.net provides domain hosting, business email, site creation, and an easy-to-use browser-based administration interface. It allows anyone in the company to easily update and add up to 50 email addresses and users for a low fee of $75 per month.

Dreamersi.net, which launched in Japan last year, currently serves more than 7,000 clients and manages over 100,000 email accounts in Asia. A few hours after registering, any business can have its own domain email and website hosted on Microsoft Windows 2000 Servers, featuring 20MB of web space, unlimited email and web traffic, 24/7 technical support, and—best of all—the comfort and security of reliable email availability.

“Most companies outsource their payroll, legal, and accounting services,” said Ken Uchikura, president and CEO of PSP Inc. “But when it comes to one of the most important tools—email—there has never been a service in the U.S. for small- to medium-sized companies to use at a reasonable cost. We are the first company to provide and manage the complex systems and technology required for businesses’ mission-critical messages.”

Dreamersi.net offers the following features with its $75 per month service:

Email account using your own domain
50 email mailboxes
Anti-relay spam protection
Web-based administrative screen
Unlimited email and website usage
Free technical support
Daily and weekly backups
Web page wizard for website creation
Website hit counter and guestbook
Mailbox usage status report
Firewall protection

Dreamersi.net is a suite of application programs developed and refined by PSP Inc. since 1996. It eliminates the need for businesses to pay high maintenance and labor costs for developing, operating, and managing internal email servers. Smaller companies with in-house email and web hosting servers can spend thousands of dollars upfront and hundreds per month on technical support and updates—not to mention the incalculable cost of business downtime.

“Having internal email services can be a costly and resource-consuming endeavor. Many companies and even ISPs are finding that outsourcing is not only a viable option but also a truly strategic business decision,” said Uchikura.

Dreamersi.net is also developing additional enhancements for its basic service, including web-based email access and virus protection for incoming and outgoing emails.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

ABOUT PSPINC

PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.

In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.

PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#EventPlanning #EventReservationSystem #EventSuccess #FreeEventManagement #FreeEventTools #OnlineEventTools #PSPINC #SimplifyEventManagement #WebdeReserve