Web Hosting Business Since 1996

Web Hosting Business Since 1...
Web Hosting Business Since 1...
What you are looking at are the web pages from Pspinc.com back in 1996/1997.
Yes, we have been hosting and developing website for 23 years.

Some of the people developing websites nowadays were not even born.
We have build the website from the HTML 1.0 to current.
We have upgraded our system every year since we have started.

I think it is safe to say we know what we are doing.

http://www.pspinc.com
#pspinc #valueproposition #marketing #dreamersi

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My Newsletter 2/7/19

My Newsletter 2/7/19
Compliment

Nobody doesn't want to be complimented. “Good Job”, “Nice Work”, “Great Idea” even just a “Thank you” would make their day. But in addition to those regular compliments, people enjoy being called “Crazy”, “Weird”, “Miss Fits”, “Different” and other usually uncomplimentary words. That is because everyone, somewhere deep down, wants to stand out from the rest.

It's funny most people want to get along with others but at the same time, people want to be different from others. Old Apple commercial emphasized that people who use Apple is different from others. That was brilliant. I wanted to be different and I started to use Apple. Now I am not sure Apple represents what I am anymore. But that is another story.

To accomplish higher customer satisfaction, many companies try to create a "cut cake" (by the book) approach to customer service. Treating every customer like a king. But the service level usually goes down the drain. Nobody is treated like somebody anymore. I understand this for large companies. They can not really keep track of each customer. But for small companies, that is where you shine.

If you know the history of your companies relationship with the clients, you can treat each customer like they are someone important. When I had cable (I do not have cable TV anymore), when I called for support, after a long wait, the first thing the support person asked me was “is your cable box turned on?”

If your company can provide better individual support, customers will like you more. But some small companies think they can charge more for better service. I say that is wrong. You provide better service to retain your customer, not make more money. If you charge your customer more, they will go find another company.

Treating your customer better at the same price is the key to small business success.
#pspinc #valueproposition #marketing #dreamersi #pompomwashere #kiroboto #pspwebdevelopment #pompomishere #postinheaven #feebackonpilotsbt

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Snow

It does not look like Bellevue. It does not look like Bellevue.
There is no new snow but we had enough snow for last one week to be melted away. Roads are still very slick and wet. People are having hard time showing up for work.
#SnowSeattle2019 #valueproposition #pspinc

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Another Round of Snow is Coming Down

Bellevue Family YMCA This Mo... Bellevue Family YMCA
This Morning
It is snowing again ...
I was able to go to Y and swam this morning.
I am getting tired for this snow.
#SnowSeattle2019 #valueproposition #pspinc

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Morning Exercise / Before and After

Entry to 1402 R&D Building Entry to 1402 R&D Building
Entry to 1402 R&D Building Entry to 1402 R&D Building
Entry to 1404 HQ Building Entry to 1404 HQ Building
Entry to 1404 HQ Building Entry to 1404 HQ Building
Entry to 1404 HQ Building Entry to 1404 HQ Building
Entry to 1404 Building Garage ... Entry to 1404 Building Garage Entry
I had my exercise today.

Be Safe Everyone!!!

#pspinc #valueproposition

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Beautiful Images

Beautiful Images
Beautiful Images
Beautiful Images
Beautiful Images
Beautiful Images
Beautiful Images
It is snowing ... I hate it but I have to admit it is beautiful.
#SnowSeattle2019 #valueproposition #pspinc

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Snow Day 3

Ice Piller Ice Piller
No new snow.
Most snow on the roads are melting.
Finally the temperature is above freezing.

There are still a lot of ice everywhere.
#valueproposition #pspinc

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Snow Day 2

Snow Day 2
Snow Day 2
Snow Day 2
Snow Day 2
Non of the snow has melted ...
Temperature is still below freezing.
#SnowSeattle2019 #valueproposition #pspinc

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Snow Day 2

There is no new snow but no snow has melted. It is still very cold out but not like north and mid east of the country. We have about 80% of people showed up. Our lunch today was Taiwanese from Cafe Ori in Bellevue. I hove it.
#valueproposition #pspinc

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NORDSTROM and NORDSTROM.COM

NORDSTROM and NORDSTROM.COM
NORDSTROM and NORDSTROM.COM
NORDSTROM and NORDSTROM.COM
I am always impressed with NORDSTROM when it comes to integrating the Brock and Motor Stores and Online Stores. I happen walk through the store and found huge section of store is dedicated to the pick-up and return.

When the product is shipped t the store, there is no shipping charge ... It also bring people into their stores.
#valueproposition #pspinc #marketing #dreamersi #kiroboto #NORDSTROM

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