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Incident Report (DI Email Service/Website Access)

Apr
8
thread
Today, our server experienced a system down, and our email and web servers were in the unstable conditions.

The server team performed a recovery and recovered at the following time.
Please note that email senders receive a notification if any email is lost or not delivered. We really apologize for any inconvenience.

• Occurrence time: Around 4:30 pm U.S. West Coast Daylight Time on Tuesday, April 7 and around 8:30 am Wednesday, April 8, Japan Time

• Recovery time Around 0:00 am U.S. West Coast Daylight Time on Wednesday April 8 and around 4pm on Wednesday, April 8, Japan Time

If you have any problems or questions, please do not hesitate to contact support@pspinc.com.
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