Many people (technicians) think better service is better performance in their job. Many think they are doing good when they follow the industry standard procedures and guidelines. Some people think when the outcomes are good, that all that matters. If your customers are 100% logical being having no emotions at all, this wo...

Seattle Executives Association proudly welcomes new members this month! New Executive Member, Haffo Stefansson, President of Car Tech Auto Glass, Inc. New Associate Member, Ted Candy, Service Manager of Fox Plumbing

Apple has a service called Mobile Me. It synchronies Mail, Contact, Calendar and Folder. It is a very good service. This is a kind of service we as a Internet Email and Web Service Provider should provide. You can do the same thing with Microsoft Exchange and Google Apps too. We will be looking at this very carefully soon.

In November to January, there is not enough daylight in Seattle area to play golf. We have not enough daylight because of both shorter sun shining hours and rain. We need to open an office somewhere it is sunny to get away from Seattle weather.

Happy Holidays Video from PSPINC.COM

This was one of the most beautiful days in December I know. I can see Mt. Rainier clearly. The street I am on in this picture is called "Rainier Avenue". I wonder why?

If you do same thing again and again and expect different result, it will not come. To get different outcome whether it is good or bad, you must BE DIFFERENT. PSPINC. We are different.

I just received the discount business class airfare information from US cities to London. No, I am not planning at this point to go to London, but why is it that the airfare from Seattle to London round trip costs more than any other cities in the US? Is this a supply and demand issue? Or Seattle has some problems with Airlin...

PomPom is 8 years old. I am very happy to have him.

Today was my last Seattle Executives Association Board of Director meeting. We joined Seattle Executives Association in 2003 and I have started to serve the board in 2005. Since then I served 18 months as a board member, 12 months as a treasurer, 6 months as 2nd VP, 6 month as VP, 6 months as President, and last 6...