The battle to tap into your home was big in 2018, between smart speakers and home security systems gaining popularity. Amazon and Google have been goi...
In 2018, we saw the rise of “Internet of Things” (aka: IoT), which is basically the connectivity of all our devices to each other via the cloud and ne...
When it comes to computer, internet and network, people need help. And we really need to consider seriously about customer support as a business. Can we create a better support organization? Can we make it affordable? Can we provide better technical capabilities? How do we do that?
