CRM / 顧客管理 CRM と言う言葉を聞くと、高くて大企業向けのシステムだというイメージを持たれる方が多いのではないでしょうか。しかし CRM は気づかないうちに皆さんそれぞれのメールの整理方法で顧客情報を管理したり、頭の中でお客様の情報を管理されています。それ自体が CRM なのです。私は日本...

01/10/2019 CRM / Customer Relationship Management Dear Reader, When you hear a word CRM, you immediately think it is very expensive and is for large c...

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