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Incident Report (Dreamersi Email)

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December 24, 2019 6:30am to current,

Dreamersi email is having problems. You will see a "Cannot Verify Server Identity" warning on your email client. We are working to fix it as soon as possible.

As of December 24, 9:50 am in PST and December 25, 2:50 am in Japan Time,
it is confirmed Dreamersi email is working properly.

We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.

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No incident this week.

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No incident this week.

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Incident Report (Dreamersi)

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As of November 20, 9:20 am in PST and November 21, 2:20 am in Japan Time,
dreamersi.com is not accessible.
We are currently investigating the problem.
We will report from time to time, but if you have any questions, please contact support@pspnc.com

As of November 20, 9:35 am in PST and November 21, 2:35 am in Japan Time,
it is confirmed dreamersi.com is accessible.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.

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Incident Report (WordPress)

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As of November 12, 12:45 pm in PST and November 13, 5:45 am in Japan Time,
the websites on WordPress are not accessible.
We are currently investigating the problem.
We will report from time to time, but if you have any questions, please contact support@pspnc.com

As of November 12, 1:25 pm in PST and November 13, 6:25 am in Japan Time,
it is confirmed the websites on WordPress are accessible.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.

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Incident Report (WordPress)

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As of November 11, 11:48 am in PST and November 12, 4:48 am in Japan Time,
the websites on WordPress are not accessible.
We are currently investigating the problem.
We will report from time to time, but if you have any questions, please contact support@pspnc.com

As of November 11, 1:30 pm in PST and November 12, 6:30 am in Japan Time,
it is confirmed the websites on WordPress are accessible.
We are sorry for any inconveniences caused due to the problem.
If you have any questions, please contact support@pspnc.com.

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Incident Report (WordPress and Custom Web)

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As of November 8, 1:15 pm in PST and November 9, 6:15 am in Japan Time,
the contents of website on WordPress and Custom Web is not shown properly.
We are currently investigating the problem.
We will report from time to time, but if you have any questions, please contact support@pspnc.com.


As of November 8, 2:35 pm in PST and November 9, 7:35 am in Japan Time, the problem has been resolved and the website contents are shown properly.
Sorry for any inconveniences caused due to the problem.

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Incident Report (Email Service)

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From the morning of November 7 in PST and from the early morning of November 8 in Japan time, a phenomenon has been reported that some customers cannot use the email service.
We are currently investigating the problem.
We will report from time to time, but if you have any questions, please contact support@pspnc.com.

As of November 7, 11:45 am in PST and November 8th 4:45 am in Japan Time, the problem has been resolved and mail service can be used as usual.
This issue will not cause any email lost.
Sorry for the inconvenience due to the problem.

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