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Customer Surveys: Ask the Right Questions

posted 2019-04-16 05:04
PSPINC Official Company Blog by Pacific Software Publishing, Inc.

We often ask questions with some expectation of the answers before we hear them. When asking our customers for their input, however, we must willingly...

#Advertising #B2B #Blog #CRM #CustomerFeedback #CustomerSatisfaction #CustomerService #ENnews #FocusGroups #Marketing #OfficeTips #OnlineSurveys #PSPinc #SmallBusiness #Surveys

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How to Host a Focus Group

posted 2019-04-11 05:00
PSPINC Official Company Blog by Pacific Software Publishing, Inc.

Hosting a focus group to get more granular feedback from your customers is a great way learn what’s working, what’s not, and what the people want. The...

#Advertising #B2B #Blog #CustomerFeedback #CustomerSatisfaction #CustomerService #ENnews #FocusGroups #Marketing #OfficeTips #OnlineSurveys #PSPinc #SmallBusiness #Surveys

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