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First and foremost, get people to sample

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By Yuji Matsumoto

Many people have never tried Japanese sake, and even if they have, the most they’ve tried is hot sake. Hardly any will remember the brand name., say “This is a great, try it” and offer a sample with a smile. And once a customer appears interested, take the opportunity to simply explain the information pertinent to support why the beverage is delicious. Therefore, how to create the first opportunity will be the key to success.

Deciding who to communicate the information to is important
Is sufficient training being conducted to servers and bartenders? Offering samples alone to customers will not be sufficient to understand the appeal of Japanese sake to customers. Why is this sake delicious…? This point needs to be thoroughly understood by staff members. Also, because sampling alone will not be sufficient to understand the flavors of the sake brand, always pair the sake with food for sampling. It’s important for customers to taste the drastic change in the sake flavor with their own palate.

To get the customers to try sake
Find things to say to the customer’s to get them to react, “Oh, really?” For example, “How about this dry, refreshing sake brand AAA from Niigata prefecture, that goes great with sushi?” Or perhaps, “would you like to try brand BBB from Akita prefecture, which goes great with teriyaki because of it’s full body?” During sales pitches, explain to customers in simple terms that entice the customer’s interest.


まず飲んでもらう

多くの人は、日本酒すら飲んだことがないし、飲んだことがあるとしても熱燗がせいぜい。まして銘柄を覚えている人は皆無に近い。まずはにっこりと「美味しいですよ!」と言って飲ませる。そして、顧客が興味を示したらチャンスと思い簡潔においしさをバックアップさせるような情報を与えることだ。では、最初のきっかけ作りをどう仕掛けるかがカギとなる。

伝える人は誰なのか
サーバー、バーテンダーなりに適切なトレーニングをしているか。単に少し飲ませただけでは、絶対に日本酒の良さを顧客に説明できないはず。なぜ、この酒は、美味しいのかをしっかりと勉強させること。また、単独で飲んだだけでは、一割もその酒の良さが理解できないので、必ず料理と合わせ試飲をさせること。酒の味が驚くほど変わることを体で体験してもらうことが重要。

とりあえず飲んでもらうために
とにかく簡潔に「あっそうなの!?」と思わせるトークをする。たとえば、ドライですっきりしていてとてもスシに合う新潟のAAA銘柄はいかがでしょうか?または、照り焼きなどに合うボディーがある秋田のBBB銘柄はいかがでしょうか?など、お客に分かりやすく、トライしてみたくなるセールストークを考える。


#japanese #nigori #niigata #sake #shochu

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