Omotenashi
Hospitality
Service
Manner
Moral
Omotenashi is hard to define, but Japanese use it to describe what they believe is their unique approach to hospitality. Omotenashi involves the subjugation of self in service to a guest, without being “servile”.
There are 5 levels of services and they are;
Omotenashi
Hospitality
Service
Manner
Moral
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