Alibaba Dispute

I ordered a shopping bags with our logo through Alibaba online. I just checked and the company I ordered send following message.

Dear customer
Thanks for the support of our company!
Because the MARCO comrades on suspicion of theft of confidential data, has been expelled from the company, after all customers please contact e-mail: sale01@cnpromotiongift.com whatsapp：0086 18968905725 QQ:2350414086, if contact with Marco privately, resulting in economic losses, the company will not bear any responsibility, the company will retain the legal channels to resolve the matter with the customer please, thank you!
Steven - General Manager
Ruian Lai Fu Import & Export Co. Ltd.

What a BS. I ordered using something called Alibaba Assurance ... I open a dispute with the vendor and if they do not respond in 3 days, I will have Alibaba take care of it. I hope Alibaba can keep their promise of assurance.

I will keep you posted. If Alibaba cannot resolve this case, I will report that as well. If Alibaba does not come through, I will go through VISA.

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