When we present OpinionStand to business owners, they do often confuse customers' opinion with survey. Opinion stand is lear what customers are feeling about the experience by pressing one of the faces. It is simple and quick.
But many business owners feel that is not enough. They do want their customers to tell you what they like and do not like about business. If you are a business owner and if you do not know what is good or bad about your business, you need more than a survey.
OpinionStand is not designed to help you pinpoint the problem. It I sgesign to provide you with guideline, direction. If you know when over 10% of customers are not happy, you need to do something. This is a perfect tool for that.
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