About PSPINC SPAM Filtering
Aug
16
1 tweet
PSP, Inc. provides SPAM filtering to it email hosting to our email hosting clients. The setting that we use to filter out SPAM is much less invasive than the one you find in the email services like Gmail. This is because we do not want our customers to loose or miss any email due to the filter that we provide.
In addition to SPAM filtering, we provide the way to recover all the filtered email. Once a day we provide the list of emails that we filtered out. From the list, you can recover any email within the set duration. We are one of the few email hosting company to provide this recover feature. You can look at the SPAM list to find out how much email that we are taking out. We usually filter out 80 to 95% all SPAM emails.
How do you know if we are doing a good job?
Usually, the email client software such as Outlook, Outlook Express, Windows Mail, Thunderbird and OS-X Mail come with their own SPAM filtering. When they detect SPAM, they put them into JUNK folder instead of the inbox. Please take a look at how many mails are in the JUNK box. If you have a lot of them in the JUNK, that means we are passing many SPAM in to your mail clients. If there is non or very few in the JUNK, we are filtering out that your email client software also thinks as SPAM mail.
Changing SPAM Filter Settings.
The SPAM setting that we apply will effect thousands of other people. Our SPAM filter is used for all 37,000 domains that we host. When we change our SPAM setting, it effects all of them. So we are very careful in changing any SPAM filter settings. You may feel that we are not moving fast enough, you are right. We cannot rush this setting changes.
That is being said, we are adjusting the SPAM filter setting as fast as we can to eliminate as much SPAM as possible. So, next time if you feel you have received too many SPAM into your INBOX or JUNK mail boxes, please send some of the email to me. I personally inspect those emails and let you know. Please also check your SPAM out list to make sure we are not stamping valid email as SPAM.
Thank you.
Ken Uchikura
ken.uchikura@pspinc.com
CTO
Pacific Software Publishing, Inc.
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