Message from PSPINC R&D No.2

We have worked 'til 4:00am this morning and released the updated version of email server software. We have replaced what we believe to be the major cause of overloading problem. This may fix the email delay problem, but we will not stop upgrading our system until we are 100% sure. That means unless we can handle many times the email traffic that we can reasonably expect, we will keep upgrading our software.

I had let all engineers go home little after 4:00am but they told me they are coming back by 8:00am to make sure there will be no delay.8:00am is when the delay problem started yesterday. At the mean time, server administration team are preparing extra email server to split the current load in half. We are doing everything we can to mitigate email delay.

Thank you for sticking with us. We will not let our customer down. Thank you for choosing PSPINC.

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PSPINC CEO Kenichi Uchikura's Blog

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