When you first start with Google My Business, you’ll need to verify your business. Once verification is complete, you can manage how your business information is displayed on Google, including your hours of operation, store locations, and pictures.
“Businesses (who) verify their information with Google My Business are twice as likely to be considered reputable by consumers.” – Google
Responding to customers online is another way to benefit from Google My Business. All your Google reviews can be found in your GMB dashboard, which makes it easy to reply individually to your loyal customers.
“Businesses that add photos to their listings receive 42% more requests for driving directions on Google Maps and 35% more clicks through to their websites than businesses that don’t.” - Google
Expand your understanding of your online presence by using Google My Business insights to see how your customers are searching for your business and the locations they’re searching from.
It’s easy to manage and update your business listing online and from your mobile device.
Next time we’ll go over setting up your Google My Business account and how to verify your business.