PSPINC CEO Kenichi Uchikura's Blog

https://en.bloguru.com/ken

freespace

Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com

Blog Thread

System Outages

System Outages

Oct

1 tweet

While I was in Oregon, there was huge system outage at our data center. Although, it was triggered by upgrading one of he server firmware ... it is totally our responsibility. I are currently figuring out;

(1) What has happened?
(2) Why it happened?
(3) What can we do to avoid the same problem.

We are very sorry for what happened ... We are working hard to make sure the same thing will not happen again.

#problemsolving #pspinc #valueproposition