Not Making a Decision is the Worst Decision

In business, managers and executives are constantly faced with decisions. These range from small purchases to company-wide policy decisions, handling incidents or obstacles, evaluating salaries, and determining investment amounts. Many of these decisions are directly tied to the company's financial health. When funds are tight, sometimes the most important decision is to say "no." However, it's often difficult to admit and clearly communicate this, leading to silence and indecision.

The Problem with Not Making a Decision
While indecision is understandable on a human level, it must be avoided in business. Indecision can make employees and customers lose trust, creating an impression that leadership is avoiding responsibility. No one wants to follow a leader who shies away from challenges.

How to Make Tough Decisions
When making tough decisions, consider several factors. Personally, I always think about the worst-case scenario. I imagine the worst possible outcome of my decision and assess whether the company can withstand it. It's irresponsible to make decisions only considering the best outcomes. If the worst-case scenario is something the company can handle, then it can be a risk worth taking.

The Courage to Correct Mistakes
If you realize you’ve made a wrong decision, it's crucial to change course. This prevents the problem from worsening and causing further losses and issues. Flexibility and quick response are key qualities for a leader.

Maximizing Success and Minimizing Failures
While it's important to pursue great successes, minimizing failures is also a crucial skill for leaders. Managing risks and avoiding failures are just as important as chasing big wins.

By making swift decisions and planning for worst-case scenarios, you can manage your business more responsibly. To be trusted by employees and customers, leaders need to be decisive and willing to correct mistakes. We must continue to strive for success while minimizing the damages caused by failures. 

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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