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PSPINC CEO Kenichi Uchikura's Blog

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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com

Now we know the problem!!!

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It took more than 30 hours to find out what went wrong with our storage system. We worked with DELL non-stop for last 30 hours to figure out the problem and now we are working on restoring all the backup and replication for our web and email service.

This problem caused about 130 customers for 8 hours on Friday morning out of 38,000 customers. We are very sorry for those customers who were affected by tho incident. All affected customers were contacted by PSPINC by telephone since the email service was interrupted.

The rebuilt of the service is now 60% complete. However, there is not interruption in our service since the initial 8 hour email service outage. We expect everything to be back to normal in another 3 to 5 hours. Thank you for your support.
#Computer #Internet

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We are still working on the problem

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The mail service is back online now, however we still have few things to do. Some of that require the service to be down for as much as an hour.

We will complete this process in the middle of the night and weekend ... mainly now.
#Computer #Internet

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Email not working ...

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We had an outage at our data center because the DELL storage failed. Now DELL is point fingers to everyone but themselves. That sucks. The service is back up now but we need to shut the service down several times to make sure we have all the back ups we need. This will be done after business ours today.
#Business #Marketing

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Nice Camera

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Nice Camera
This is a picture I took with New canon 5D Mark Ii with 24mm~105mm f4.0 Canon lens. It is not easy auto focusing on Pompom (Black Dog). This camera and lens do a wonderful job. Don'y you think so.
#Hobby

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Toll on 520 ... Wide Open.

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Toll on 520 ... Wide Open.
Even with the high toll of the bridge (as much as $5 one way), Washington State Department of Transportation thought they loose 20% traffic to alternate routes. They are wrong as usual ... they lost 45%, may be more. Now they have to put toll on alternate routes. I have one word for this "STUPID", "IDIOT", "MORON"... Okay, three words. It was nice driving today on 520 ... wide open ... but not worth $2+ one way.

I would suggest to reduce the toll to $1 one way. Plus sell the monthly unlimited pass for $50. That will bring people back to 520.
#Life #Politics #Society

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Above the law.

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Above the law.
The law enforcement officers are not only the enforcers of the law, but they are above the law even when it is not an emergency.
#Life #Politics #Society

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2012 Kick Off Meeting

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2012 Kick Off Meeting
We started 2012 season today with the annual kick off meeting.
#Business #Marketing

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Stupid Business Practice

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Stupid Business Practice
I went to Shell Gas Station near Bellevue College because I saw $3.399 sign. When I finished pumping I realized the price was $349.9. $339.9 is for "CASH" only. It is not much but I feel cheated. I guess Shell does not want a repeat customer.
#Business #Marketing

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Meaning of "Stay Hungry Stay Foolish"

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Meaning of "Stay Hungry Stay...
Good morning 2012.
It is a brand new year.
This may not be a last year of human kind but we should all live like there is no tomorrow. My new year resolution ... "Stay Hungry Stay Foolish"

What is "Stay Hungry Stay Foolish" mean?
I think what it means is that always look for ways to improve things even if people think you are crazy. Sometime, it is good not listen to people. Heck, if I listen to people, I am not where I am and I will not be where I want to be.

Let's do things little different. This is my first blog of 2012.

Kenichi Uchikura
Founder
Pacific Software Publishing, Inc.
#Blog

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Thank you for using Bloguru.

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Thank you for using Bloguru.
This is my last entry to the Bloguru in 2011. Thank you all for using this service. We will try to update and make it more easy and fun to use this site.

See you next year.
#Blog

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