PSPINC Official Company Blog

What’s New Newsletter Vol. 169 “Learn Japanese Online”

May

25

If you didn’t already know, Pacific Software Publishing Inc. (PSPINC) started as a one-man operation in 1987 by our founder, Kenichi Uchikura. While we’re known for our web hosting services, the original vision for this company was to popularize the PC in Japan, which was aided by the fact that our CEO is Japanese. Since then, PSPINC has grown immensely as we now offer multiple different digital products and services. But we still boast a focus on offering our services in Japanese. So, it only made sense to also offer Japanese language-learning services as well.

With Japanese-Online (JOL), you can learn how to speak and write Japanese with articles, tutors, and lessons on the Japanese language and culture! Find free language and culture guides and subscribe to our weekly email newsletters by heading over to our website, Japanese-Online.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #businesstips #businesstools #digitalmarketing #japanese #japaneseonline #jol #marketing #marketingdigital #marketingtips #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #webhosting #website #webtools

Facial Recognition: How it Works and the TSA’s Pilot Project

May

23

Facial recognition technology identifies and confirms someone’s identity using their face. Along with fingerprint validation, DNA matching, eye recognition, hand geometry recognition, voice recognition, and signature recognition, facial recognition is a type of biometric identification. And it’s growing in popularity, as we see via the TSA’s new pilot program, where they use facial recognition technology to confirm people’s identities.

Over the past few years, we’ve seen a rise in artificial intelligence (AI) technology, and with facial recognition technology becoming more popular, this is no exception. Additionally, the pandemic expedited contactless technology to minimize touch between merchants and customers. But the expansion of biometric identification and AI technology only raises concerns over data security among customers.

How it Works

photo of a woman in a coat using her cell phone

We can break the overall process of facial recognition down into three steps: detection, analysis, and recognition. Starting with detection, facial recognition finds a face in an image by using computer vision, which uses AI to identify people, places, and things in images quickly and accurately. With computer vision, machines can analyze image data in multiple different formats, including single images, video sequences, views from multiple cameras, and three-dimensional data.

In the analysis stage, the machine looks at facial geometry and facial expressions. It then converts that data into what’s called a faceprint, a unique data string of numbers or points. Lastly, there’s the recognition stage. This is where the machine will compare two or more images by looking at the faces to identify if it is, indeed, a face, or if it matches a face from a government-issued ID like a passport. And that’s exactly what the Transportation Security Administration (TSA) plans to use it for.

TSA’s Facial Recognition Pilot Project

Using facial recognition technology, the TSA has started a new pilot project to confirm a traveler’s identity. All people do is present their ID card into a slot, look into the camera, and the screen will flash “Photo Complete”, which allows travelers to walk right through. The overall project is still in the early testing stages, as only 16 airports use this technology. But there are already early concerns and critiques over the new project. With some even comparing it to government surveillance. An open letter to the TSA from five senators even goes as far as saying it “represents a risk to civil liberties and privacy rights”, as an open letter from five senators to the TSA states.

There’s also the question of storing that data. The TSA says they’re not currently storing travelers’ biometric data, but that could easily change. And when it does, there are concerns over hackers who will try to steal it for nefarious reasons. Travelers also currently have the choice to opt in or opt out of this pilot project, but David Pekoske, head of the TSA, said it’ll eventually be a requirement. When that will happen is still unclear, however. And lastly, the algorithm facial recognition technology uses often struggles to recognize the faces of minorities, raising concern over bias.

What This Means

While many believe facial recognition technology impedes their privacy, technologists, like those at the TSA, boast its accuracy and efficiency and say it enhances overall security. It’s also important to realize we already use facial recognition technology with our personal devices, like enabling face ID on our phones. So, despite concerns, it’s clear that technology is here to stay.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ai #artificialintelligence #blog #business #businesstips #businesstools #customerservice #customersupport #cybersecurity #facialrecognition #facialrecognitiontechnology #security #smallbusiness #tech #technology #transportationsecurityadministration #tsa

What’s New Newsletter Vol. 168 “Business Uses for Web Forms”

May

18

Online forms, or web forms, allow customers to enter valuable information. It could be as small and simple as their name and email address, or it can include payment information. Regardless, businesses can use online forms for multiple reasons:

· Sell products.
· Onboarding new employees.
· Capture new leads.
· Create an email mailing list.
· Gather feedback from customers.
· Collect information to provide a service.
· Many more!

In return, businesses can gain insight into their customers while also configuring, sharing, and managing those forms to optimize them for their business needs. Creating them, however, can be as easy as signing up for InforMakers, our online form builder! Get started for just $8/month.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #ecommerce #informakers #marketing #marketingdigital #marketingtips #newsletter #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #website #websites #webtools

Getting Verified on Social Media

May

16

Verified users on social media have been a thing for a long time. Since 2009, to be specific, when Twitter introduced the blue checkmark shown next to a user’s profile name. After that, other social platforms followed suit. Prior to Elon Musk’s Twitter takeover, the checkmark beside someone’s name online became a symbol of authenticity to signify the user was whom they said they were.

After Elon Musk bought out Twitter for roughly $44 billion in October of last year, the verification process changed the following month. Now, $8/month is all you need to get verified on Twitter, ultimately meaning anyone who can afford to spend $8 a month can become a verified user. Regardless, other social platforms also have verification systems in place that aren’t solely based on financial means. But that may change once Meta rolls out their new verification service to Facebook and Instagram on a wider scale.

Meta’s New Verification Service

In February, Meta’s CEO, Mark Zuckerberg, announced they’d be rolling out their own verification service for Facebook and Twitter. According to his statement, this new system will aim to better protect people from fraudulent users. Although, the platform’s inspiration seems obvious as Twitter’s verification system has continually changed and become a frequent subject of ridicule since Musk’s takeover.

Meta first tested their new verification service in New Zealand and Australia in February, but they’ve since opened it up to the U.S. in March. However, we haven’t heard reports about it yet. All we really know about Meta’s verification service is that it takes a government ID to verify the account and getting verified on Facebook and getting verified on Instagram are two separate processes. And paid verification costs $11.99/month on the web or $14.99/month either on Apple’s iOS or Android.

Verification on Other Social Platforms

someone holding a phone with the youtube app opening

So far, Meta isn’t the only platform that’s followed Twitter’s example by charging for verification status. After Twitter’s new verification system went live, Tumblr took advantage of the public ridicule that came with it by advertising its own $7.99 verification status. But unlike Twitter, it was a one-time fee (Twitter’s is monthly) and you get two checkmarks. From the description, it’s very clear that it’s a joke. But despite that it’s a parody of Twitter’s checkmarks and holds no real value on the platform, it still earned a 125% boost in in-app purchase revenue by February after releasing it in November, according to TechCrunch.

But YouTube and TikTok don’t currently charge for verification. Instead, YouTube has a whole process where users can request verification, which requires user accounts to be public and active, have at least 100,000 subscribers, a profile photo, a banner image, a description, great content, and represent a real person, brand, or identity. On TikTok, verification exists, but it’s unclear how it’s done.

Regardless, verification used to authenticate users, especially public figures, on social media. But now, it just means that the user paid for that checkmark (or checkmarks, in Tumblr’s case). Even though Twitter and Meta claim this new process aims at bulking up protection against fraudulent users, it doesn’t seem to be helping as much as they said it would.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #blog #business #businesstools #cost #digitalmarketing #facebook #instagram #marketing #marketingdigital #mobile #smallbusiness #socialmedia #tech #technology #tiktok #tumblr #twitter #verification #verifiedusers #web #webtools #youtube

WebdeXpress: New Privacy Policy Feature Available!

May

16

We’re happy to announce that WebdeXpress, our web-building tool, now has a new feature! Now, while building your website, you can add a privacy policy notice above the contact form submission button. You can create this new privacy policy in English or Japanese and add a title, description, and an agreement checkbox description.

For website owners, privacy policies help set data privacy expectations with your website visitors. Adding one will give users an idea of what kinds of data you’re collecting from them, why you’re collecting it, and how they can contact you if they have any questions or concerns.

When you add your privacy policy form field, it’ll look like this:
privacy policy settings in wdx

Once you complete your privacy policy contents, it’ll appear on your contact form at the bottom like this:
privacy policy checkbox contact us form in wdx

privacy policy checkbox contact us form in wdx

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstool #dataprivacy #ecommerce #feature #newfeature #pacificsoftwarepublishing #privacypolicy #pspinc #smallbusiness #tech #technology #wdx #web #webbuilder #webdesign #webdexpress #website #websitebuilder #websites #webtools

Dreamersi Mail V5: New In-Email Spam Reporting Feature!

May

15

We’re happy to announce that Dreamersi, our premiere web and email hosting service, now has a new feature! We will now display an in-email warning for any incoming email that looks suspicious but isn’t caught by the spam filter.

screenshot of new in-email spam reporting feature

screenshot of new in-email spam reporting feature

When you report an email as spam, it will lead you to a page where:

in-email spam email

· The message removal option is checked by default
· You can choose to add the sender to your personal spam filter

When you report an email as not spam (“Looks okay”), it will lead you to a page where:

report email as not spam

· You can click on the “Submit” button to report the email as not spam to help our spam filter system improve its accuracy

In both instances, you’ll also receive a “Thank you for your report” page and a Thank you email.

The 'Report Spam Banner' option is also turned off by default, so unless you manually go in to turn it on, you won't see the report banner. To turn it on, go to 'Spam Filter Settings' and select 'On' in the 'Report spam banner' option at the bottom. Then click 'Save' and you will then see the banner the next time you receive an email that may look like spam.

spam filtering settings in dreamersi

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #email #emailhosting #hosting #pacificsoftwarepublishing #pspinc #smallbusiness #softwaredevelopment #tech #technology #web #webdevelopment #website

What’s New Newsletter Vol. 167 “Make Calls Easily with Tap-To-Call”

May

11

When our CEO, Ken Uchikura, realized his parents were having trouble calling him on their phones, he had an idea. If it was this hard for his parents to call people, it must be a problem other senior citizens face, too. That’s why he created Tap-To-Call. As the name suggests, users can easily make phone calls, as well as video calls, with the tap of a button!

While many senior citizens own a smartphone, about 42% according to Pew Research Center, technology evolves quickly. Even for younger people, keeping up with how fast technology changes can be difficult. Tap-To-Call makes it easier for those who aren’t as tech-savvy. For just $0.99, it’s easy to add, edit, and/or remove contacts. Just download the app on the iOS App Store to get started.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #appstore #blog #business #businesstips #call #ios #iphone #mobile #newsletter #phone #pspinc #pspincwhatsnewnewsletter #smallbusiness #taptocall #tech #technology #web #webdevelopment

What Goes into an Effective Marketing Plan?

May

9

There can be a lot that goes into marketing for a business. And it can be overwhelming. But having an overarching marketing plan to do so makes it much easier. It’ll outline what needs to be done and what the intended results will be, not just to your marketing team, but to the entire sales team. You might have some initial ideas of what you want to do to market your product, service, and overall brand. But they might not be the best idea. Or it might be a good idea that could use some improvements that a plan could provide.

A marketing plan, for the rest of the sales team, presents an overhead look at your ideas professionally. For the marketing team, it serves as an organized outline for people to fill in throughout the process. But while every brand and plan will undoubtedly be different, there are still fundamental parts of every marketing plan: research, objectives, a strategy statement, a buyer persona, a customer journey, tactics, and mockups. And having them in your marketing plan will help marketers ensure they’re prepared.

Initial Steps

Every marketing plan starts with research. Regardless of your business's industry, it’s constantly changing and evolving. And you’re expected to change with it. More than that, research also helps you as a marketer get a better idea of the company’s overall identity and what you can highlight in a marketing campaign. And it’s important to point out that you may not have discovered this information without doing research to find it.

That research can also include creating a customer persona and journey, which will give you a better understanding of who your customers are and how they interact with your brand. And it’ll make it easier to create your objectives and strategy statement. As we’ve discussed before on this blog, your marketing objectives are essentially like your goals. And remember to use the SMART acronym when you create them. And a strategy statement encompasses those goals into a single statement, one that will guide your overall marketing efforts for your campaign moving forward.

Tactics & Mockups

three people crowded around a long desk with one woman sitting and showing something on a tablet to everyone else

Once you’ve completed the initial steps, it’ll be easier to determine how to achieve the goals you’ve set for your marketing team for your overall campaign. In marketing, tactics are strategic actions that directly correspond to your objectives. And your strategy statement will help guide you in the right direction when it comes to your content. Depending on what you want to achieve during your marketing campaign, tactics can range from search engine optimization, social media marketing, and email marketing, among other things. And to make it easier, creating mockups, or visual representations of what your final product will look like, will help you later when it’s time to prepare assets.

Overall, there are multiple steps in constructing an effective marketing plan. For marketers, having one in place helps immensely in better organizing your marketing ideas for your campaign. For everyone else at the company, it gives them a good idea of what you plan to accomplish and how. And that can be very powerful because often, your marketing team isn’t in charge of how much the company can spend on marketing efforts. The more people know about what you plan to do with the money they give you, the more likely they’ll be open to an increased budget. So, a marketing plan isn’t just a way to organize your thoughts as a marketer, it also serves as a proof of concept for the rest of your team. If you're looking for more marketing help for your small business, contact our marketing professionals at PSPINC. We'd be happy to help!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #branding #business #businesstips #goals #marketing #marketingdigital #marketingideas #marketingplan #marketingstrategy #marketingtips #mockup #objectives #sales #smallbusiness #smartobjectives #socialmedia #strategy #tactics

What’s New Newsletter Vol. 166 “Web Hosting for Your Website”

May

4

For anyone that has a website, you probably know how important web hosting is to your site. Having one is essential for keeping your site online, but it’s also important to have the right kind. The type of hosting you have for your site will dictate how much available space you have, how much monthly traffic can go to your site without it slowing down, and how secure your site is. Every person’s website needs are different, so it makes sense that there are different web hosting plans to fit those needs.

And that’s exactly why we offer different web hosting services, each with unique plans to fit your needs. For those that are looking for a cheap web hosting plan, Parcom is our budget-friendly service with a free plan as well as paid plans where you can get more for less. Or if you’re looking for more robust features, we built our hosting service, Dreamersi, in-house so we can deliver the best service for our customers. You can even get Dreamersi with email hosting, making it easier to manage your inner network. Learn more about our web hosting plans at pspinc.com/hosting.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customerservice #customersupport #dreamersi #email #emailhosting #hosting #marketing #parcom #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #webhosting #websites #webtools

Marketing Objectives and a Strategy Statement

May

2

The elements of a good marketing plan include two things: marketing objectives and a marketing strategy. Many people mistake an objective and a strategy as being the same thing, when, in fact, they are not. An objective is a more specific path to take to achieve your business goals. Examples include increasing brand awareness or increasing a certain perception about your product or overall company. A strategy, however, should encompass your objectives and steer your overall plan in the right direction. And constructing a strong strategy statement helps you do that.

For example, if you own a small business, you’ll likely want to increase its overall brand awareness. But your marketing plan still needs a focus. The best way to figure out what to focus on for your marketing plan is to research. What is it about your company that makes it different from others on the market? What part of your product or overall company do you want more people to know about? That’s where you should start.

SMART Objectives

When creating your marketing objects, a helpful acronym you can use is SMART. It stands for specific, measurable, attainable, reliable, and timely. Every business has goals in mind, but when you create SMART objectives, it narrows down your focus and guides you toward those goals. Without them, you’ll have goals without any clear direction or tasks going forward. And it’s hard to accomplish a goal if you don’t know where to start or how to achieve that goal. Creating a SMART objective means determining a more specific goal in mind, one that will focus on growing your brand on a single platform, like Instagram or your website. It means using specified but practical numbers and setting a definitive deadline for yourself.

For example, maybe you want to increase your brand awareness by increasing your overall website traffic. To determine a realistic number to grow by, look at the average amount of traffic on your website and base your objective on that. When looking at how to achieve that goal, marketing tactics could include improving your site’s search engine optimization (SEO), growing your social profiles, increasing email subscribers, or other avenues. For example, if you average around 120 users a day and determine that your site has poor overall SEO, you can strive to increase your average daily user count by 10% by making technical SEO fixes, which would also increase your site's organic search engine results page (SERP) ranking. If you're looking for tips on how to grow your social media pages, check out our new YouTube video.

A Marketing Strategy

Being equipped with those objectives makes forming a strategy that much easier. While your marketing objectives give you a clear set of steps for you to take to achieve your overall goal, your strategy statement will help inform them. It’s easy to say you want to grow your business online, even with specific goals in mind. But it still requires a sense of direction. How will you encourage users to subscribe to your email newsletter or follow you on Instagram? That’s where your strategy statement can help you. To construct one, it’s best to think about what makes your business unique or what you want potential customers to know more about. The question you really need to answer is: why should a customer choose your company over another? And what benefit can you leverage as a smaller company?

Whatever it is, use that to construct your strategy statement. For example, if you’re a smaller airline company looking to promote your family plans and overall safety, your strategy statement could be: “Fly with us, North America’s safest choice for family-friendly travel”. So, while people may use marketing objectives and a strategy statement interchangeably sometimes, they are different. They each help to inform the other and work together to help give marketers a clear direction in their overall marketing campaigns. And it’ll help you market your business moving forward. If you need any marketing help for your small business, reach out to our marketing experts here at PSPINC.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #branding #business #businesstips #digitalmarketing #email #marketing #marketingdigital #marketingobjectives #marketingstrategy #marketingtips #sales #smallbusiness #smartobjectives #strategy #strategystatement #tech #technology

PSPINC Official Company Blog

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What’s New Newsletter Vol. 169 “Learn Japanese Online”

Facial Recognition: How it Works and the TSA’s Pilot Project

How it Works

TSA’s Facial Recognition Pilot Project

What This Means

What’s New Newsletter Vol. 168 “Business Uses for Web Forms”

Getting Verified on Social Media

Meta’s New Verification Service

Verification on Other Social Platforms

WebdeXpress: New Privacy Policy Feature Available!

Dreamersi Mail V5: New In-Email Spam Reporting Feature!

What’s New Newsletter Vol. 167 “Make Calls Easily with Tap-To-Call”

What Goes into an Effective Marketing Plan?

Initial Steps

Tactics & Mockups

What’s New Newsletter Vol. 166 “Web Hosting for Your Website”

Marketing Objectives and a Strategy Statement

SMART Objectives

A Marketing Strategy

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