PSPINC Official Company Blog

Announcement: Maintenance on DI Mail server

Sep

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting email server maintenance.

You may not be able to use the Mail service for 5-10 minutes during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- October 1 (Thur) 4:00am-4:15am

* Japan Time
- October 1 (Thur) 8:00pm−8:15pm

* Details: Mail server update.

* Purpose: To ensure the stable operation.

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#dreamersi #email #pspinc #update

Announcement: Dreamersi Security Enhancement

Sep

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting Dreamersi security enhancement.

You may not be able to use the Mail service for 1~2 seconds during the update period below.

The schedule is as follows:

* USA Pacific Daylight Time
- September 24 (Thur) 1:00pm-1:30pm

* Japan Time
- September 25 (Fri) 5:00am-5:30am

* Details: Dreamersi password criteria update.

Password length:
Minimum 6, maximum 16 characters
➔ Minimum 8, maximum 32 characters

Password complexity requirements:
one uppercase, one lowercase, and at least one number or special character(! $ % * - . ? @ ^ _ ~)
➔ one uppercase, one lowercase, and at least one number and special character(! $ % * - . ? @ ^ _ ~)

* Purpose: For the security enhancement

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#email #pspinc #update

Announcement: Maintenance on DI Mail server

Sep

* Japan Time
- September 24 (Thur) 8:00pm−8:15pm

* Details: Mail server update.

* Purpose: To ensure the stable operation.

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#email #pspinc #update

Latest Thunderbird 78.0 mail retrieving issue resolved

Sep

Dear Valued Customers,

About Di email issue of not retrieving new messages on the latest version of Thunderbird (78.0 or above), we applied our fix to the mail server and verified the fix. The issue has been resolved now, and you should be able to send/receive messages as usual.

If you find any other issue related to this update, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We appreciate your support and understanding.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#email #pspinc #thunderbird #update

Urgent mail server update related to the issue with Thunderbird 78.0

Sep

Currently there is a problem on DI email service, and some users who installed the latest version of Thunderbird (78.0 or above) cannot receive new emails. We apologize for the inconvenience this may have caused.

We figured out that Thunderbird client was asking IMAP for Quota limit on a specific mailbox, but we only support quota limit for full domain. We fixed it and will be updating the mail module shorlty.

Reference: https://www.thunderbird.net/en-US/thunderbird/78.0/releasenotes/#fixes
fixed：Mailbox quotas not displayed correctly

You may not be able to receive emails with the other email clients as well for a few seconds during the below period.

The schedule is as follows:

* USA Pacific Daylight Time
- September 18 (Fri) Noon - 12:30pm

* Japan Time
- September 19 (Sat) 4:00am − 4:30am

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#email #pspinc #thunderbird #update

Announcement of Email Server Update

Aug

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting email server update.

You may not be able to receive emails for a few seconds during the below period.

The schedule is as follows:

* USA Pacific Daylight Time
- September 1 (Tue) 8:00am-8:30am

* Japan Time
- September 2 (Wed) 12:00am−12:30am

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com.

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business