Aug
10,
2021
Learning how to Coach in English ("Brilliant Coaching", Day10), Flexible Style of Influence
I am an executive coach supporting and encouraging people who work in companies or organization.
While reading the book titled "Brilliant Coaching" by Julie Starr, I will go on describing the key points about coaching at work.
Today, I will cover a slight different viewpoint, "Flexible style of influence".
1. A flexible style of influence
(1) It's both unnatural and impractical for your coaching conversations to be merely a list of questions from you, where you allow other people to decide what to do and how to do it.
(2) As a manager, you need to be able to balance empowering people with a need to stay practical, within the rules, etc.
(3) This means that you need to develop the flexibility to use different methods of influence, both with different people and during the conversations themselves.
2. What do we mean by 'flexible style of influence'?
(1) There are the different ways you influence people during a coaching conversation, for example, directive and less directive.
(2) It's NOT a choice between the two; sometimes you can move between the tow or combine those styles.
(3) Why is flexibility important to develop?
- A coaching conversation is NOT just you asking lots of questions to someone else.
- The coaching conversation needs to feel natural for you and natural for the person you are with.
- To stay effective and retain your sense of comfort during conversations, you need to use other behaviors.
- This helps you move from being more directive when that feels right, then return to a less directive and encouraging style.
3. Two ends of a scale, behaviors from 'Directive' to 'Self-directive'
from 'self-directive' to 'directive'
(1) Say nothing
(2) Ask an open - neutrally worded - questions
(3) Summarize what you have been hearing
(4) Make an observation
(5) Give an opinion
(6) Give advice
(7) Give an instruction
That's all for today. See you tomorrow!
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