PSPINC CEO Kenichi Uchikura's Blog

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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com

Web Server Down

Sep

1 tweet

We had one of our web servers go down this evening.

Although we have alternate server setup at our HQ location, our server administrators decided to spend time looking for the problem before switching the service to alternate servers. Because of this foolishness, the service were down for 90 minuets. If we switched the service, it could have been less than 30 minuets.

This is the type of mistake we canno0t afford to make. I really hope they learned their lesson. I am mad as hell for this mistake. They need not only understand this by their head, they need to know it by heart.

#Blog