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PSPINC CEO Kenichi Uchikura's Blog

https://en.bloguru.com/ken

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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com

Trust / Reputation

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Trust / Reputation


It takes long to earn a trust/reputation. But it takes very little to completely loose one. When customer stops trusting you, you must justify everything you do until you earn the trust back.

We must

(1) not to think you are always right
(2) not to give up
(3) not to repeat the same mistake
(4) communicate with your customer
(5) evaluate what you did wrong in the first time

#Blog

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