PSPINC CEO Kenichi Uchikura's Blog

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Blog Thread

Omotenashi (More is better then just enough)

Omotenashi (More is better then just enough)

Dec

1 tweet

How much is enough?

When you order food for people, make sure you order more than enough. The last thing I want our guests to think is "is there enough food?"

I asked the office to buy food for people working on Monday ... Those are the food we had ... that was just enough for everyone but I don't think that was enough. I want to make sure people feel we had too much. Too much is better than just enough or too little.

O MO TE NA SHI (おもてなし）

Omotenashi, loosely defined as the art of selfless hospitality, is a cornerstone of Japanese culture. To welcome someone into your home or establishment and be able to anticipate their every need is seen as a privilege for the host, and working in a service industry is regarded with the utmost seriousness and respect.

#valueproposition