Ken Uchikura Newsletter Vol. 253 PSPINC Products Opinion Stand
Oct
4
PSPINC Products Opinion Stand
For any business wanting to improve customers’ experiences with its products and services, gathering customer feedback is essential. That’s where Opinion Stand comes in, an opinion collection system we here at PSPINC developed.
1. Easy-to-use interface: Opinion Stand has an intuitive interface that’s easy for customers to navigate. Non-technical backgrounds can also send feedback.
2. Click to send: Simply click on the icon displayed on your tablet or smartphone. This one-click method removes barriers to participation.
3. Real-time feedback: Real-time data collection lets business owners like you immediately analyze customer feedback. It also lets them respond quickly to customer inquiries and concerns.
4. Customizable: You can customize the system to meet specific needs and tailor it to fit business objectives.
5. Multi-device support: Use your preferred device, from traditional terminals to the latest smartphones.
With Opinion Stand, you can:
1. Increase customer engagement: The more customer engagement, the more you can expect positive feedback in the form of frequent purchases and spontaneous referrals to others.
2. Improv based on data: Information collected in real-time is a valuable source of information to identify where you can improve.
3. Assure Your Products/Services Quality: Gathering real feedback from customers lets you identify potential problems early on and ensures high-quality delivery.
4. Get a Competitive Advantage: Customers will reward a company that stands out from its competitors by listening to its customers and responding attentively to their feedback.
5. Receive Brand Loyalty: When people see their opinions leading to positive change, they become loyal and are more likely to become advocates for your brand.
Opinion Stand is an easy-to-use, real-time tool for collecting customer feedback. By effectively utilizing this system, you can increase customer engagement, achieve data-driven improvements, and ultimately build a customer-oriented brand.
Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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ABOUT PSPINC
PSPINC (Pacific Software Publishing, Inc.) is a technology company based in Bellevue, Washington, USA. Founded in 1987, PSPINC provides web hosting, email hosting, and other internet-related services to businesses and individuals worldwide.
In addition to its hosting services, PSPINC also offers website design and development, domain registration, and online marketing services. The company has data centers located in the United States and Japan, and it offers multilingual support to its customers.
PSPINC has a strong focus on customer service, and it has received numerous awards and accolades for its quality of service over the years. The company is committed to staying up-to-date with the latest technology and industry trends in order to provide the best possible solutions for its customers.
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