PSPINC CEO Kenichi Uchikura's Blog

Antivirus for Mac

Feb

26

I am a Mac user and I had no antivirus installed on my Mac for years. I have never been affected by any virus but that does not mean I do not have any virus in my Mac. So I decided to install antivirus to find out if I have any on my computer. But i did not want spend money to see if i have anything.

So, I tried many FREE antivirus software and I found one that I like. You can download it free from the App Store and is called ClamXav. After scanning my Mac, I found 7 or 8 virus files attached to the email. They are all virus for Windows and did not have any problem with my Mac.

If you are a Mac user, you should get this software. It is free.

#Computer #Internet

You too, Century Link???

Feb

18

It is very alarming to see so many high-plofile companies are victimized against the Internet security frauds. We received the letter I attached from Century Link.

#Computer #Internet

To Our Email Server Clients

Feb

17

I am very sorry that our email service has been unstable for the last few weeks. I would like to take this opportunity to explain what caused the system became so unstable all of a sudden. Before I do, I would also like to assure you that we are aware of all the issues and we are working very hard to provide a stable email platform.

As many of you know, PSPINC has been providing web and email solutions since 1996 and we have been updating the system every year for the last 17 years. We started with 50MB of email space back in 1996 and are now up to 10GB on our basic service -- an increase of 20,000%. As we are planning to provide more space to our clients in coming years, we have realized that there are three challenges that have prevented us from upgrading our email service.

The first challenge was the hardware that we use to host your email. Although the servers we use have ample hard disk space available, there always is a physical limit to how many hard disks we can fit inside a server. Also, when we say we provide 10GB, we are actually providing three times that amount of disk space to cover replication and backup for each account. In the interest of maintaining scalability as our clients' needs continue to grow, we decided to add more storage devices to our Data Center for the purpose of storing all email data. We invested over a hundred thousand dollars in new storage devices and replacement email servers to ensure that we will meet and exceed future demand.

The second challenge was our network's infrastructure. As we process more and more email, it was becoming clear that the network speed was not keeping up with the demand. So far we have upgraded our core routers to higher processing systems as well as upgraded our server and storage switches and cabling from 1Gbps to 10Gbps. We are still in the process of upgrading more switches and firewalls.

The third challenge was our email software. Although the open source software we use was highly optimized and customized, it was not keeping up with the demand and increased access caused by people using smart phones and tablets to retrieve their data. This increase in access has more than doubled the server load in last few years. For that reason, we decided to develop a brand new, state of the art, 64bit email server software.

We have been implementing these three changes for the last few months and have begun to move some of our clients to the new environment. Although we have been very careful to minimize the downtime caused by this move, we have encountered several unforeseen issues during the process. These issues have been caused by a combination of poor planning and failures in implementation and communication. We have taken what we have learned over the past few weeks and are doing everything within our power to make those changes as pain free as possible for you as we move forward.

I am sorry to report that we are not 100% done with implementing everything that we need to in order to provide the best email platform for you. Please bear with us for a few more weeks. We will inform you of any future implementations in advance. Our goal is to provide a better, faster, more secure and expandable platform that will ultimately be of great benefit to our end users.

If you have any questions, please let me know. I will be happy to give you a more detailed explanation. Let me assure you one more time, we are experiencing these challenges because we are in the process of implementing the biggest upgrade in our company’s history in order to provide a much better service for our clients. Thank you for choosing PSPINC.

Sincerely,

Kenichi Uchikura
Founder, PSPINC

#Computer #Internet

Internet Censorship

Feb

7

The hotel I stayed blocked the access to SKYPE.
Or it might be that the Internet access was so slow, it could not log in.
Either way ... it is not good.

The Grand Price Hotel Takanawa

#Computer #Internet

FlatCRM Release Candidate Demo

Jan

27

We are releasing FlatCRM RC1 this week. FlatCRM is a cloud based low cost & easy to use CRM (Customer Relationship Management) system designed and developed in Bellevue, Washington.

If you are looking for affordable CRM system, please sign up at http://www.flatcrm.com/

#Computer #Internet

Internet Connectivity Failover

Jan

26

I was at a restaurant this morning and saw this pictured device and wondered what it was. I checked it on the Internet and found this is a 3G/4G router that you failover to when the primary Internet connection failed. In this case, if the primary Internet connection failed and unable to process your credit card, this device will connect your credit card reader to Internet using 3G/4G. Interesting!!!

http://www.cradlepoint.com

#Computer #Internet

This illustrates what we need to do!

Jan

24

http://www.clocklink.com

This is what we deal with everyday … No it is not this bad.

#Computer #Internet

The first work day of 2014 in Japan

Jan

5

It is Sunday here in Seattle, but it is the first work day in japan and we are expecting huge Internet traffic from Japan. All key persons are at work at PSPINC to make sure we are ready for anything.

It is 9:00am in Japan and the traffic is starting to pickup. We will be here until 11:00am Japan time unless something happens. (Fingers Crossed)

#Computer #Internet