My Flight Back to Seattle

Mar

26

I am informed that my flight from Haneda to Seattle is delayed for two hours.
I will look for a hair cut place in Hanada to kill my time.
But first I have to fly from, Kobe to Haneda and change terminal.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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Gifts to my company from Japan

Mar

24

I just spent $50 buying some gifts to Seattle.
I will be leaving in two days.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
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PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

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Ken Uchikura Newsletter Vol. 225 Quality and Service

Mar

22

Quality and Service

The Fukushima nuclear power plant meltdown in Japan gave tremendous damage and they’ll continue taking care of it without an end in sight. How did this accident happen at a facility built with safety in mind like a nuclear power plant? Turns out it’s because the tsunami caused by the earthquake was unexpectedly large. Since they built the plant along the coast, they expected the earthquake-caused tsunami, in a sense, so they took countermeasures. However, because of how unexpectedly large the tsunami was, the plant had to shut down, making its cooling system unable to get power. Furthermore, I believe the root cause was the emergency generator not being able to cool the reactor because the tsunami submerged it.

The problem consisted of where they installed the generator. If the generators were in a location where the tsunami could submerge them, the problem wouldn’t have occurred. The second problem is they didn’t anticipate a tsunami of this magnitude. There is a lot of trust that Japanese products won’t break down. When it comes to cars, they say Japanese cars are the longest-lasting, least expensive to repair, and least likely to break down. That is correct, but the other side of the coin is that it is a hassle to repair when it breaks.

When looking at cars from the perspective of making repairs, they say American-made cars are easier to repair. Japan focuses more on cars not breaking down, while the U.S. can quickly and inexpensively deal with any breakage. There seems to be a difference in the way we think about quality. But, of course, our service should balance the two and provides more stable products. And we strive to combine the best aspects of both so we can respond with prompt support in case of any problems so that there aren’t any unexpected surprises. We want people to choose us for the specs of our products and continue with our service and support.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

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Kanagaya Wakura Onsen

Mar

22

I was invited to stay at one of the best (if it is not the best) ryokan (Japaneese Traditional Hotel) in Japan. It is such a honor to be atble to stay here.

Kagaya Wakura Onsen is a hot spring resort located in Wakura Onsen, Ishikawa Prefecture, Japan. It is known for its high-quality hot springs, which are said to have therapeutic properties and have been used for centuries to promote health and well-being.

The resort features a variety of hot spring baths, including indoor and outdoor baths, as well as private baths that can be reserved for a fee. In addition to the hot springs, the resort offers a range of amenities, including restaurants, shops, and a spa.

Kagaya Wakura Onsen is also known for its traditional Japanese hospitality, known as "omotenashi," which emphasizes a high level of personalized service and attention to detail. The resort has been recognized with numerous awards and accolades for its service, including being named the best ryokan (traditional Japanese inn) in Japan by TripAdvisor's Travelers' Choice Awards in 2020.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

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Fresh Sushi in the Box

Mar

21

Kanazawa is famouse for fresh seafoods ... Those sushi lokks gteat and prices are less than 1/2 of what they cost in the US. You can calculate price by devibing the yen price by 130.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

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Traveling Dialysis in Tokyo

Mar

19

When you require dialysis often you are limited from traveling overseas. When it comes to having dialysis in Japan is possible by knowing where you can get dialysis in Jaoan. I am lucky to find places I can get my dialysis. Unfortunately, US insurance does not cover the cost of dialysis in Japan. Fortunately, it costs cheaper in Jaoan. If you need dialysis in Jaoan, feel free to ask me.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#BusinessNetworking #JapanTrip #KenUchikura #KenichiUchikura #PSPINC #PacificSoftwarePublishing

Downtown Tokyo

Mar

19

Shibuya Station

Shibuya Station ... HACHIKO

Shibuya Scramble Crossing

Shibuya Crossing Building

Miyashita Park

Tokyo is a vast city with many different neighborhoods and districts that could be considered "downtown" areas. The ones you mentioned, Shinjuku, Shibuya, Ikebukuro, Marunouchi, Akasaka, and Roppongi are all popular commercial, entertainment, and cultural centers that could be considered as downtown areas.

I spent sometike in Shibuya yesterday. There are so many places to see and so many restaurants to visit. It was fun Sunday.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#BusinessNetworking #JapanTrip #KenUchikura #KenichiUchikura #PSPINC #PacificSoftwarePublishing

Shabu Shabu Lunch at Shibuya Crossing

Mar

18

You can get Shabu Shabu lunch for less than 2,500 yem ... that is about US$20.
It is considered to be one of more expensive lunch, but the quality is great.
I think in the US, yu are lucky if you can eat a bowl of Ramen at this price.
The price includes sales tax (called comsumption tax) and there is not tipping.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#BusinessNetworking #JapanTrip #KenUchikura #KenichiUchikura #PSPINC #PacificSoftwarePublishing

I did not play golf but ...

Mar

18

My golf outing got cancelled today, so I decided to spend some time walking around Tokyo. I started off by visiting Ameyoko to buy a more comfortable pair of shoes. Then, I went to a place where I get all my glasses made to get a new pair. I had lunch in Ueno and then went back to the hotel.

Later, I went to Shinjuku to meet my friend and had dinner. I ended up walking over 5 miles and taking 10,000 steps. I didn't play golf, but I walked a lot. It was a good day.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#BusinessNetworking #JapanTrip #KenUchikura #KenichiUchikura #PSPINC #PacificSoftwarePublishing

Rainy Saturday Morning from Tokyo

Mar

17

Unfortunately, it startedf rain late last night and it will contine to rain over this weeked. I was planning to play golf with my friends this weekend but it giot cancelled. I am used to rain is Seattle buit I don't want to play giolf in the rain in Japan.

So, I have full weekend to explor Tokyo.

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.
ken.uchikura＠pspinc.com
Twitter | Facebook | Linked In

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PSPINC MISSION STATEMENT

PSPINC empowers businesses with innovative software solutions that save money, increase productivity and drive revenue growth. We deliver high-quality products with exceptional service, building strong relationships to help businesses thrive in the digital landscape.

__..-･**･-..__..-･**･-..__..-･**･-..__..-･**･-..__

#BusinessNetworking #JapanTrip #KenUchikura #KenichiUchikura #PSPINC #PacificSoftwarePublishing