PSPINC Official Company Blog

NewsMAIL: Upcoming Logs Update

Apr

10

We’re happy to announce that we’re updating the logs feature for our email marketing service, NewsMAIL. When you download your email broadcast log, you’ll see columns that show (from left) the recipient’s emails, the broadcast start date, the broadcast finish date, the success or fail logs, and the mail transfer agent (SMTP server being delivered to).

This update is scheduled at the time below:

* USA Pacific Daylight Time

- April 11th (Thu) 9:00 - 9:30am

* Japan Time
- April 12th (Fri) 1:00 - 1:30am

With this new update, you’ll see more cases of why an email either failed or succeeded in sending. Instead of just seeing a “Pass for DKIM”, it’ll also show other success/fail cases, including:

Blacklisted: If your email fails to send because it’s blacklisted, it means ISPs (Internet Service Providers) have added your IP address and/or domain to a list of blocked emails because they have a reputation for sending spam. If this is the case, we suggest you change your “Mail From (Email)” when composing your broadcasts.

Pass for DKIM: Many email service providers (including Dreamersi!) implement a DKIM (DomainKeys Identified Mail) authentication feature to guarantee the authenticity of an email sender. This log means the email broadcast has been sent to go through the DKIM authentication process.

Connect Failure > Re-Sent: A connection failure can mean the server is receiving too much mail at the time of sending, but NewsMAIL will try delivering the email broadcast again. If successful, it will show as another log entry wih "Success" in that column.
Connect Failure: After re-sending the email broadcast because of a connect failure issue, it failed to deliver the broadcast.

Deferred > Re-Sent: When the recipient’s email server temporarily delays an email, it’s referred to as a deferred email. Again, NewsMAIL will resend the email for you so your recipients will receive it.

DNS Failure: When the recipient’s server can’t receive an email because of a DNS (Domain Name System) problem, it’ll show as a DNS failure in your downloaded logs. Examples of DNS problems include:

The mail server is down
Set-up included a typo
The destination domain doesn’t exist
Internet or network connection problems
Misconfigured DNS settings
An outdated browser

Domain Failure: A domain failure means the sender’s email address failed the domain’s authentication check. Changing the “Mail From (Email)” to send from a different email address should fix this problem.

User Unknown: When a recipient’s email doesn’t exist or is invalid, your email broadcast will not deliver and show the User Unknown in the downloaded Logs file.

SMTP Startup Error > Re-Sent: An SMTP startup error means NewsMAIL couldn’t deliver your broadcast because of incorrect SMTP settings, firewall restrictions, or server connectivity issues, but NewsMAIL also resends the broadcast in this case so your recipients will still receive your email broadcast.

Greylisted > Re-Sent: Greylisting is a spam-preventing feature that temporarily rejects emails from unknown senders, but NewsMAIL will also resend your broadcast so your recipients will receive your broadcast.

Over Quota: An email that doesn’t send because of an “Over Quota” issue means you’re unable to send broadcasts to this email address because your recipient’s mailbox has reached its maximum capacity.

If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #businesstools #digitalmarketing #dkim #dns #email #logs #marketing #marketingdigital #marketingtips #newsmail #pspinc #smallbusiness #statistics #tech #technology #update #web #webdevelopment #webtools

What’s New Newsletter Vol. 212 “Transfer Large Files via Email”

Mar

21

When attaching a file to your email, there’s usually a file size limit, ranging somewhere between 20 to 25 MB. For those of us who have to regularly transfer large files like videos, music, and pictures, it can be a nuisance to send a cloud link to the file rather than just attaching the file. But for larger files, it seems like that’s the only solution. That is exactly why we created MegaMail.

With MegaMail, send large files via email without recipients having to click a link and then download the file. Instead, people can just click to open or download the file directly from their email, making it easier. Sign up for just $9.99/month or $24.99/month for more storage space and a larger broadcast traffic limit to get started.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #digitalmarketing #email #file #files #marketing #marketingdigital #megamail #newsletter #pspinc #smallbusiness #tech #technology #web

Dreamersi Web and Email Hosting Plans: Storage Space Increases!

Mar

14

We’re happy to announce that our Dreamersi web and email hosting plans are increasing in storage starting March 19th! And the best part is that the price is staying exactly the same. We’re doubling our storage size for our email-hosting-only plan and our web and email hosting plan from what we originally offered. Now get:

Email Hosting Only: $99/year

10GB Email Storage

Web & Email Hosting: $299/year

20 GB Email Storage

20 GB Web Storage

So, stop worrying about web and email storage space when PSPINC has you covered. At no extra cost, we’ve increased your email and web storage space for our Dreamersi plans and made it more affordable to increase your storage space for those important emails. Get more storage space starting March 19th with Dreamersi web and email hosting.

*This storage space increase does not apply to discounted Dreamersi packages.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #business #businesstips #businesstools #digitalmarketing #dreamersi #email #emailhosting #marketing #marketingdigital #pspinc #seo #smallbusiness #tech #technology #web #webhosting #website #webtools

NewsMAIL: Server Maintenance

Mar

12

We’re happy to announce that we’re doing some maintence on our NewsMAIL server. However, it will result in about ten minutes of server downtime, so we thought you should know ahead of time. We apologize for any inconvenience this may cause.

During this update, users can still login to their NewsMAIL accounts, compose a draft, and send or schedule the newsletter, but there could be a slight delay in delivery until after the maintenance work finishes.

This server update will occur on:

*USA Pacific Time

- Monday, March 18 at 8:30–9:00am

*Japan Time

- Tuesday, March 19 at 12:30–1:00am

If you have any questions, please contact us at 1-800-232-3989 (preferred) or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #business #businesstips #businesstools #digitalmarketing #email #marketing #marketingdigital #marketingtips #newsmail #pspinc #smallbusiness #tech #technology #web #website

What’s New Newsletter Vol. 204 “Dreamersi Web and Email Hosting”

Jan

25

The first product we created as a company was web hosting. Before 1996, PSPINC focused on growing the Japanese market with already-popular software technology from the U.S. But in 1996, we introduced our premiere web hosting, Dreamersi, which we created in-house, and our customers still use today. Over the years, we’ve continually updated and improved our software and eventually introduced email hosting as part of Dreamersi services.

Even all these years later, Dreamersi is still our biggest selling point because of how much control our developers have over the system, making it easier to customize it toward our customers’ needs. We also offer even more specialized web hosting with VPS packages. In addition, we also sell SSL certificates, which everyone needs for their website today. Learn more about our Dreamersi web hosting plans by going to our Dreamersi page on our website.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #dreamersi #email #emailhosting #marketing #newsletter #officetips #pspinc #smallbusiness #ssl #sslcertificate #tech #technology #vps #web #webdesign #webdevelopment #webhosting #websites #webtools

Marketing Analytics: Key Metrics To Look Out For

Jan

9

Utilizing data analytics in marketing is vital to succeeding. With its ability to analyze and even predict data, it can do wonders in perfecting marketing strategies, saving time and money, developing a better understanding of your customers, creating better-performing content, and optimizing marketing channels. The challenging part of marketing analytics, however, consists of how marketing data has changed over the years. It’s also hard to figure out what marketers should look out for since there’s so much data easily available to you. Every platform has its own nuances, so there are different key metrics marketers should look out for.

Key Metrics on Google Platforms (Analytics/Ads)

Website Performance Metrics

Traffic (Page Views): a metric that measures how many times a single user views a page
Most visited pages: a metric that breaks down what the most visited pages are to website visitors
Search ranking: a metric that shows your website's position in the search engine results page (SERP) for a specific query
Unique visits: a metric that counts the number of visitors to a website, but only counts their first visit
Conversions: a metric that counts an important user action like making a purchase, filling out a form, signing up for a newsletter, etc.

(Paid) Digital Ad Metrics

Impressions: a metric that measures the number of times a user sees the ad.
Click-through rate (CTR): the percentage of people who click on the ad, determined by dividing the number of clicks by the number of times your ad is shown and multiplying that number by 100 (impressions). The higher this number is, the better.
Cost-per-click (CPC): a metric that measures how much it costs each time someone clicks on your ad. The lower this number is, the better.
Conversions: a metric that counts an important user action like making a purchase, filling out a form, signing up for a newsletter, etc.
Conversion rate: the percentage of people who convert (purchase, fill out a form, sign up for a newsletter, etc.), determined by dividing the number of users who convert by the overall size of the audience and multiplying that number by 100.
Engagement rate: the percentage of people who engage (click, like, share, comment, etc.) with your ad, determined by dividing the total number of engagements by the total number of followers and multiplying that number by 100.

Key Metrics on Other Marketing Platforms

person holding smartphone with apps shown: facebook, snapchat, instagram, twitter, chrome, gmail, spotify, messenger

Social Media Metrics

Total reach: the number of users that saw your content (also known as impressions).
Likes: the number of people who like your content.
Views: the number of people who view your content.
Comments: the number of people who comment on your content.
Shares: the number of people who share your content.
Followers: the number of people who follow your account.
Subscribers: the number of people who subscribe to your account.

Email Marketing Metrics

Open rate: the percentage of people who open your email, determined by dividing the number of people who open your email by the number of people who received the email and multiplying that number by 100.
Click rate: the percentage of people who click on links within your email, determined by dividing the number of people who clicked on links in your email by the number of people who received the email and multiplying that number by 100.

Aside from just the mass amount of marketing data there is to analyze, other challenges include the difficulty of reading through that analytical info. Just like all marketing, it continues to change and evolve over the years. That’s why we provide bi-weekly reports in all our marketing package plans, making it easier for small businesses everywhere to market their business.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #branding #business #businesstips #digitalmarketing #email #facebook #google #instagram #marketing #marketingdigital #marketingtips #officetips #seo #smallbusiness #socialmedia #tech #technology #twitter #web

Dreamersi WebdeMail Online Webmail Updates!

Dec

27

To increase overall security for our users, we will be updating WebdeMail, our webmail platform (running Cent OS7 + Roundcube 1.4) by replacing it with the latest version (running Alma Linux8 + Roundcube 1.6). There will be less than one minute of downtime for these updates when accessing WebdeMail, but it won't have any impact on sending/receiving.

Date and Time

*US Pacific Standard Time (PST)

- December 28, 10:00 - 10:30 a.m.

*Japan Standard Time (JST)

- December 28, 2:00 - 2:00 a.m.

In this update, we will:

Add a new Mailvelope extension plugin (available for Chrome, Edge, and Firefox) option that helps encrypt your emails. Install it manually at Mailvelope.com.

Add a deletion period for emails in your Trash when you log out, with the option to:

Never clear your Trash upon logging out.
Clear all messages in your Trash when logging out.
Clear messages older than 30 days when logging out.
Clear messages older than 60 days when logging out.
Clear messages older than 90 days when logging out.

Add a “Business (Work)” contact form option, which lets you add "Organization", "Department" and "Job Title" when adding new contacts after selecting the "Business (Work)" contact form mode.
Add a “Collected Addresses” feature, which automatically saves an email recipient to an address book. It also lets you automatically save an email address after selecting the “Always allow from” pop-up option, which will appear in an email with remote content. That email address will then appear in the new “Trusted Senders” address book. Both “Collected Addresses” and “Trusted Senders” address books will now appear in your contact groups.

collected recipients and trusted senders folders

Add the ability to copy contacts from new groups like “Collected Addresses”.
Move “On request for read receipt” to “Displaying Messages” (previously under “Mailbox View”).

on request for read receipts to displaying messages

Remove the Spellcheck feature as many browsers and smartphones already have this feature built in.

If you have any questions about these changes or require more assistance, please email us at contact@pspinc.com or call us toll-free at 1-800-232-3989.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customersupport #dreamersi #email #emailhosting #hosting #pspinc #smallbusiness #tech #technology #web #webdevelopment #webtools

What’s New Newsletter Vol. 198 “New Dreamersi Email Hosting Features and Updates"

Dec

14

We’re happy to announce that we’ve added a new feature for our Dreamersi email hosting customers! To improve your email account’s overall security, we’ve implemented a new DKIM authentication feature! DKIM (DomainKeys Identified Mail) authentication is designed to guarantee the authenticity of an email sender.

Benefits of DKIM Authentication

Confirms a sender’s legitimacy
Enhances your email’s security
Improves the overall reliability of your emails
Protects you from spam and phishing attacks

Since the default setting is off, you can turn on this new feature by:

Logging in to your Dreamersi admin panel
Clicking on the Spam Filter tab
Enabling the DKIM Authentication feature

If you’re looking for an email that doesn’t appear in your Inbox and find it in the Mail Recovery page (in the left sidebar) instead, it may be because the email failed the DKIM authentication. In case you need it, you can move it to your Inbox by selecting the Recover checkbox.

DNS Changes for Outgoing DMARC

woman in gray blazer sitting in front of a gray laptop computer

In addition to adding a DKIM authentication feature, we’ve also adopted Domain-based Message Authentication, Reporting & Conformance (DMARC), an email security protocol that lets senders control how their email handles sent messages that fail DKIM authentication by implementing DMARC measures.

Benefits of DMARC:

Transparency and improved delivery rates: DMARC gives users more control over how to handle emails that fail DKIM authentication. With DMARC, you can choose to “Do nothing”, “Quarantine”, or “Reject”, giving users more transparency over the email authentication process and reducing the risk of spam filters catching legitimate emails.
Enhanced security: if a third party sends a spoofed email, DMARC will likely catch it with the help of DKIM authentication and senders can receive those results, protecting your email from potential cyber threats.
Increased reliability: DMARC can reveal a sender’s origin, which helps maintain email accounts’ overall security, assuring emails are coming from a legitimate source.

These settings will help further enhance the security and overall reliability of your emails. If you wish to use DMARC, please contact our support team by emailing us at contact@pspinc.com or calling us at 1-800-232-3989 to set up the necessary DNS records.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #cybersecurity #dkim #dmarc #dns #dreamersi #email #emailhosting #marketing #newsletter #security #smallbusiness #tech #technology #update #web #webdevelopment #webtools

NewsMAIL: Twitter/X Logo Change in Social Links

Nov

17

Following Twitter's recent logo and name change to "X" earlier this year, we are changing the platform icon in the "Social Links" menu in NewsMAIL. As a result, your newsletters will display the "X" in your NewsMAIL newsletter starting next week. Shown below.

social link change in newsmail

This update will only apply for those of you who have linked your social media profiles in the "Social Links" settings. If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com. Phone call preferred.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #announcement #blog #business #businesstips #businesstools #customerservice #digitalmarketing #email #emailmarketing #marketing #marketingtips #newsletter #newsmail #pspinc #smallbusiness #socialmedia #technology #twitter #update #web #x

What’s New Newsletter Vol. 192 “Dreamersi Email Hosting”

Nov

2

As a small business, one of the most important parts of marketing your business consists of boosting your overall credibility. Bigger brands have the advantage of being well-known and, therefore, trustworthy. So, they don’t have to work as hard to gain that trust from potential customers. An easy way to establish your business’s credibility is through your email. If your email ends with your website name, it looks much more professional as opposed to if it were a Gmail or Yahoo email address.

Right now, we are offering free email migration from your current email (excluding Microsoft 365) to our premiere email hosting service, Dreamersi. The best part of Dreamersi email hosting is that you can add as many users as you want to your email hosting plan. For just $8.25/month for an unlimited number of email accounts, you can’t get better than that. If you don’t already have your own domain name for your website, we’ve got you covered there, too! You can get a free domain included with our Dreamersi email hosting plan, or pair it with our web hosting plan! Get started today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #dreamersi #ecommerce #email #emailhosting #hosting #marketing #marketingdigital #marketingtips #newsletter #pspinc #smallbusiness #tech #technology #webdevelopment #webhosting #website

PSPINC Official Company Blog

freespace

NewsMAIL: Upcoming Logs Update

What’s New Newsletter Vol. 212 “Transfer Large Files via Email”

Dreamersi Web and Email Hosting Plans: Storage Space Increases!

NewsMAIL: Server Maintenance

What’s New Newsletter Vol. 204 “Dreamersi Web and Email Hosting”

Marketing Analytics: Key Metrics To Look Out For