PSPINC Official Company Blog

Announcement: DENREI’s 5th App Release Out Now!

Sep

6

We’re excited to announce that we’ve updated our mobile app for our secure online community platform, DENREI! For users in both the U.S. and Japan, the app's available for download in the App Store. If you already have the app, please update the latest version from the app store.

In this fifth app release, we’ve made the following updates:

Added a push notification to inform members about new followers and follow requests. If a user has the "Require approval for members to follow your emails" setting on, a follow request push notification will appear. This allows users to be aware of new followers without having to open the application.

Made various UI improvements and bug fixes.

To learn more about DENREI's amazing features, head over to our blog announcement blog post. To sign up, download the free DENREI app today! Only available for iOS users.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #apple #appstore #appupdate #blog #business #community #communitybuilding #denrei #ios #iphone #mac #mobile #pspinc #smallbusiness #tech #technology #update #web #webtools

What is Experiential Marketing?

Sep

6

Experiential marketing is, in essence, marketing your product, service, or brand through an experience. In today’s digital age, many consumers hate ads. They disrupt their overall experience and keep them from the content they wanted to see. There’s a reason why ad blockers have gained so much popularity in recent years. Experiential marketing counteracts that by promoting your brand in a non-intrusive way. The perfect example is Coca-Cola’s Happiness Machine campaign from 2010. The overarching idea behind it was that happiness is contagious. And they proved their point when people shared their various items with people from the otherwise ordinary Coca-Cola vending machine.

Framing your brand’s marketing strategy with an experience is a completely different approach from traditional advertising. Many marketing tactics aim to get the most amount of viewership. But experiential marketing focuses more on customer engagement. To do that, brands need to focus on evoking an emotional response from people and using technology to make that experience memorable. The best way to do that is by telling a captivating story while incorporating relevant brand elements. And around that story, the visual details need to reflect the brand’s overall vision and deliver a stimulating customer experience.

Benefits of Experiential Marketing

two coca cola vending machines placed next to each other

For businesses, experiential marketing differentiates them from their competitors. And for truly great experiences, customers will not only remember your brand, they’ll perceive your brand in a positive light. And customers feel special about experiencing something unique that many people haven’t experienced before. If they enjoy the event, they’ll recommend your brand to others, essentially creating brand advocates. And even with all the different marketing avenues out there today, word-of-mouth is still one of the most effective marketing tactics. Additionally, the customer engagement that experiential marketing provides leads to increased return on investment (ROI), customers, and sales.

With so many distractions out there today, experiential marketing breaks the traditional marketing mold of disrupting customers’ experience. Instead, it elicits an emotional response through engaging visual storytelling. And while traditional methods strive for increased reach and awareness, experiential marketing aims to grow engagement and maintain interest memorably. In the end, customers are happier throughout the entire customer journey, and it results in higher retention rates. For small businesses looking for more long-term marketing success, experiential marketing is worth a try.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #brand #brandadvocates #branding #brandperception #business #businesstips #cocacola #customerengagement #digitalmarketing #engagement #experience #experientialmarketing #marketing #marketingdigital #smallbusiness #tech #technology

Dreamersi UI Update

Aug

31

We’re pleased to announce that we’ve now updated the user interface (UI) user panel for the non-admin users of our web hosting service, Dreamersi.

screenshot of the new user panel in dreamersi that shows the offers and services section and the online tools section

In this update, we've:

Organized and updated the "Offers and Services" section

Added "Web Design"

Added "Custom Development"

Dreamersi is our premiere hosting service that we’ve designed in-house that is perfect for your web and email hosting needs. If you need help setting up your site with our hosting services, we have an incredible support team who'd be happy to help. To contact our support team, you can call us at 800-232-3989 or email us at support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customerservice #dreamersi #email #emailhosting #hosting #pspinc #smallbusiness #softwaredevelopment #tech #technology #update #web #webdesign #webdevelopment #webhosting #website #websites #webtools

What is Machine Learning?

Aug

30

People commonly use the terms machine learning (ML) and artificial intelligence (AI) interchangeably. But they aren’t technically the same. Machine learning (ML) is just a subset of AI that refers to computers learning and adapting to new data without humans assisting them. Over the last ten years, ML has become one of the most critical parts of how AI works. And it’s only become more popular as Deloitte predicts the cloud ML market will reach $13 billion by 2025

Simply put, ML uses gathered and prepared data, be it numbers, photos, or text, and finds patterns and/or makes predictions. The more data human programmers provide, the better the program will be. After programmers supply the data, they then choose which ML model they want to use, and the computer trains itself. Then, programmers can also encourage more accurate results by altering the model and changing its parameters if needed.

There are three types of ML:

1. Supervised ML

Supervised ML uses past data to make predictions. As the most common type of ML, it uses labeled data sets and will become more accurate as the model learns over time. A widely used example is an email spam filter. It uses algorithms to predict which emails are spam and which aren’t after looking at data like past received emails. Email services that use ML for their spam filters include Gmail, Yahoo, and Outlook.

2. Unsupervised ML

Unsupervised ML finds hidden patterns in unlabeled data. An example of this would be Facebook’s facial recognition. When users post a new image, Facebook will predict who’s in this photo by looking at their friends’ profile pages, available images, and other available data. Then, users can tag those people in the image, if they want to.

3. Reinforcement ML

a man watching a youtube video on a tablet

Reinforcement ML goes through trial and error to make the best decision by training machines. This type of ML is generally used to increase overall efficiency. An example of reinforcement ML in practice is the recommendations a user gets after finishing a video on YouTube. Just like other ML types, the more data it receives, the more accurate it is. If users click on the recommended video but don’t finish it until the end, the machine understands that it wasn’t a great match.

While the benefits vary across industries, businesses can gain an overall increase in efficiency when investing in ML. And many ML tools are relatively inexpensive as well as easy to use. For businesses, both big and small, investing in ML can help save valuable time and money. So, it’s no wonder why so many businesses are already taking advantage of everything ML has to offer.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ai #artificialintelligence #benefits #business #businessideas #businesstips #data #email #facebook #labeleddata #machinelearning #ml #programming #smallbusiness #spam #spamfilters #tech #technology #unlabeleddata #youtube #youtuberecommendations

3 Ways Businesses Can Protect Themselves Online

Aug

23

Cybercrime has only increased over the past few years. And the average cost of cybersecurity for businesses has also climbed. Cybersecurity, according to IBM, is the practice of protecting critical systems and sensitive information from digital attacks. For businesses, it’s important to have a sound strategy in place to keep your company and employees safe.

The pandemic has intensified our reliance on technology, making it easy for hackers to gain access to sensitive information like client and customer information. So, it only makes it that much more important for businesses to protect themselves. And that goes for all businesses, regardless of size or type. With the added challenge of new technology, businesses must adapt to keep themselves safe. Here are three ways you can keep your business safe online:

1. Keep Your Software Up to Date

The simplest way for businesses, as well as individuals, to protect themselves online is by updating their software regularly. Not updating leaves users vulnerable to attacks and compromises their account information. Even though it’s easy, many people still choose not to do it. While devices already have built-in security features, it’s not enough. Cybercrime is constantly evolving and the only way for devices to keep up with them is through updates.

2. Use a Password Manager

woman wearing a hijab on a laptop with a phone on the desk nxt to her

To keep your account information safe, use a password manager. Many on the market have free accounts available, including ours. Pass Wizard makes it easy to not only store passwords securely but also to generate strong and unique passwords. Plus, managers can use Pass Wizard Pro to better manage shared passwords among employees securely.

3. Enable Two-Factor Authentication (2FA)

Two-factor authentication (2FA) confirms your identity through two different methods and keeps your accounts secure. It’s especially helpful when password managers give the option of 2FA, which is why Pass Wizard does. While there are many forms of 2FA, the most common are by email, mobile device, or both.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#2fa #blog #business #businesstips #businesstools #cloudcomputing #cloudservices #cyber #cyberattacks #cybersecurity #data #databreaches #hacking #passwizard #security #smallbusiness #softwaredevelopment #tech #technology #web #webdevelopment #webtools

Announcement: DENREI 4th App Release Out Now!

Aug

22

Today, we’ve updated our mobile app for our online community platform, DENREI! For users in both the U.S. and Japan, the app's available for download in the App Store.

In this new fourth app release, we’ve made the following updates:

Improved the UI/UX of DENREI’s “Compose” feature

Users will get a complete look at who they’re following and who their followers are when they click the + button in the “To” field.

As for our newer direct message feature, members can now send them to single or multiple recipients, including members they’re following and their followers.

The “Require approval for members to follow your emails” feature will now be a default setting for new users.

The privacy notice will now display below images when members attach them to their broadcasts.

To learn more about DENREI's amazing features, head over to our blog announcement blog post. To sign up, download the free DENREI app today! Only available for iOS users.

#announcement #app #blog #community #denrei #follow #followers #ios #iphone #japan #messaging #mobile #mobileapp #pspinc #social #socialmedia #tech #ui #update #us #userexperience #userinterface #ux

The Difference Between Sales and Marketing

Aug

16

Sales and marketing are commonly used interchangeably in business, but they don’t mean the same thing. Sales and marketing work in tandem to increase revenue. When both strike a perfect balance, businesses benefit in the long run. So, it’s an understatement to say that those in sales and marketing can learn from each other.

Although they are different, it’s not surprising that many people think they’re the same. Mostly because they have the same end goal, and that is to generate revenue. What makes them different is how they go about it and what parts of the customer journey they affect.

Marketing Professionals and Salespeople

In short, marketing is how potential customers become aware of the company and what it’s selling. Those efforts, when done effectively, encourages customers to engage with the company to purchase or at least show interest in the product. Sales, however, pushes them across the finish line. Neither can work without the other.

Marketing efforts target much larger groups of people who may be or become interested in what the company’s trying to sell. Therefore, marketing professionals focus on long-term strategies, and they aim to meet customers’ demands. Those efforts are all done through indirect methods like advertising, social media marketing, email marketing, etc. Then, it creates a trigger that will lead customers toward sales.

Salespeople, however, are more often working directly with customers after they’ve already made contact with the company. Sales aims at understanding and meeting customers’ demands and desires. While their goals are generally more short-term, arming the company with more information about what customers are looking for only helps with future sales efforts.

Sales and Marketing Working Together

To remember the difference between marketing, think of them as the internet and email. They both use the same technologies, but one can’t exist without the other. Bringing awareness to products and driving interest through marketing efforts lead potential customers closer to the purchase stage. Sales comes in at the end to meet customers’ needs. Therefore, facilitating both to work well together will allow businesses to reach prospects no matter where they are in the customer journey.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #branding #business #businesstips #customersupport #digitalmarketing #marketing #marketingdigital #marketingprofessionals #marketingtips #sales #salespeople #smallbusiness #tech #technology

How Voice Assistants Are Changing Marketing

Aug

9

Are you one of the many people who use a voice assistant like Siri, Amazon Alexa, or Google Assistant? Insider Intelligence predicts that 123.5 million adults will use a voice assistant at least once a month in the U.S. this year. While this technology isn’t particularly new anymore, it is still rife with opportunities from a marketing perspective that many are unaware of as well as not taking advantage of.

For example, people largely use voice assistants to get quick answers to their questions. Voice assistants, as a result, emphasize what’s called featured snippets. If you type a question into a search engine, you’ll get an immediate answer. And that’s because, at the top, there will be some bolded text that should answer your question. But that text is pulled from a specific website. That whole section is the featured snippet. And for voice assistants, that’s where they pull their answers from. And website owners, in turn, will get a bump in website traffic.

How It Affects Marketing

From a marketing standpoint, this only enforces the need for great search engine optimization (SEO) for your site. If your site is well optimized, it’s more likely it’ll pop up as the first search result, making it the most relevant to Google’s algorithm. If you’ve optimized your site well enough, it’ll show at the top when users search certain queries and you’ll receive better results. And luckily, we here at PSPINC have a lot of experience helping customers with their website SEO.

But voice assistants have more marketing potential for business as well. For example, did you know you can order a pizza from Domino’s using Amazon’s Alexa? Well, you can. And with it being an Amazon product, you can also order products off of Amazon with just your voice. The biggest benefit that voice assistants offer is convenience. And it's a convenience that’s just unmatched when compared to other platforms.

So, while voice assistants have gained popularity over the years, it still isn’t used as a marketing tool on a wide scale just yet. But those who are, reap the benefits they provide. And advertisers predict this will change in the next few years. While it doesn’t exist yet, voice assistants could integrate sponsored ads by having advertisers pay to be mentioned first when users ask a question like, “what Italian restaurants are near me?”. With Spotify already personalizing its ads based on what users listen to, it’s not too big of a stretch.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #amazon #amazonalexa #blog #business #businesstips #cortana #digitalmarketing #google #googlehome #marketing #searchengineoptimization #seo #siri #smallbusiness #tech #technology #voice #voiceassistants #web #website #websites #webtools

How to Create a Brand

Aug

2

A brand and a company, while used interchangeably, are not the same. A company is the name of an organization that engages in business activities, like producing and selling products. A brand, however, is about how people perceive your company through identifying brand attributes like your logo, name, and products. To remember the difference, think of it this way: a business owner, founder, and/or CEO owns a company whereas the people own a brand. While there’s significant influence coming from whoever’s in charge, the people are the ones who derive meaning from what you have to offer.

Starting a company can be as easy as setting up a great e-commerce website and selling products. However, creating a great brand isn’t quite as easy to do. Setting up your company website is a great first step because it forces you to figure out the essentials needed to run a business. If you’re just creating a business, it’s easy to go on from there by designing your website, adding your products, and advertising said products. A brand, however, also requires a vision and mission statement. A mission statement tells people where your company currently stands and what it does. A vision statement is more aspirational and tells people where you want to see the company go in the future.

After creating your mission and vision statements, it’s time to determine your brand’s values. This is what you want your business to stand for. More importantly, this is what you want your business to be known for. Truly successful brands keep all of those in mind in every experience a customer has with them. Look at Coca-Cola, one of the world’s most successful brands. But it isn’t based on the product alone. Coca-Cola’s brand is about refreshing the world in a way that makes a difference. While their drink is known to be refreshing worldwide, Coca-Cola also actively works toward its commitment to making the world a better place. And this can be seen through multiple sustainability efforts by the brand.

Lastly, with so many other small businesses out there, it’s important to consider who your competitors are and what makes your business different. To succeed, your business needs to be different in a way that’s attractive to your target market. And creating customer persona to figure that out will help immensely. After figuring all that out, then come all the recognizable elements of a brand like designing a logo and determining a color palette. While developing a brand can be a lengthy process, it’s not impossible. And great brands tend to change and evolve, so just remember that when trying to create your own.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #brand #brandidentity #branding #brands #business #businesstips #businesstools #cocacola #digitalmarketing #logo #marketing #marketingdigital #marketingonline #marketingstrategy #marketingtips #smallbusiness #success #tech #technology

Social Media Security Concerns

Jul

26

With the influx of data over the past few years, it’s only become more widely available. With it, security concerns online have only amplified. While social media and the internet have been greatly beneficial in numerous ways, it’s also opened the door for hacking opportunities. Most internet users today know to take precautions like setting up a firewall, but it doesn’t prevent cyberattacks. The intimate atmosphere of social media makes it even easier for hacks to occur. Users are less likely to proceed with caution because people feel they’re among friends on social media.

Over-Sharing Information

a man taing a selfie of himself standing on a balcony that overlooks the ocean

Among friends, it can be very easy to share personal details. But many users are unaware they’re opening themselves up to online scams. But sometimes, users share their private information entirely by accident. For example, users sharing pictures of their home renovations may not realize they might be inadvertently sharing their home address. The general rule of thumb when posting on social media is not to publicize your email, phone number, or location.

Phishing Scams

two hands coding on a laptop with green text on the black laptop screen

Even though phishing scams are more associated with email, it's gotten big on social media too. And targeting people on social platforms is even easier for hackers. All they have to do is create a post tailored to users' interests and include a link. With so much personal information readily available, users will most likely click on it. This type of phishing scam is called spear phishing and can be very effective. Spear phishing can also happen after creating fake accounts. Social media users frequently accept friend requests from people they don’t know, making it easier for hackers. After the user accepts the friend request, scammers can send a link via a direct message and because you’re friends, many users will click on the link.

Staying Safe Online

a girl taking a selfie with a boy while they both holding up peace signs

However, it's one thing to be aware of these potential hacks but even better to take precautionary measures to prevent them. Apart from being wary of what you post online, you can also enable 2-factor authentication (2FA), a feature available on almost every mainstream social platform. 2FA requires you to answer a question or enter a code after entering your password. This extra signup step makes it harder for cybercriminals to access your account. And it’s why many password managers use it to secure your passwords, Pass Wizard included.

But even if you take all the necessary precautions, hacks can still happen on social media. Not just from individual hackers but also from big corporations as everything you share is public. And advertisers can sell, buy, and use your data, whether you realize it or not. So, while the friendly nature of social media is attractive, it invites plenty of security risks. However, we created our new social platform, DENREI, with cyber security in mind. Unlike traditional social platforms, your data is never sold or shared, making all the information you share private.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#2fa #advertisers #cyber #cybersecurity #data #denrei #hacking #hacks #online #onlinesafety #passwizard #phishing #privacy #safetyonline #security #sellingdata #socialmedia #spearphishing #tech #technology

PSPINC Official Company Blog

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Announcement: DENREI’s 5th App Release Out Now!

What is Experiential Marketing?

Benefits of Experiential Marketing

Dreamersi UI Update

What is Machine Learning?

1. Supervised ML

2. Unsupervised ML

3. Reinforcement ML

3 Ways Businesses Can Protect Themselves Online

1. Keep Your Software Up to Date

2. Use a Password Manager

3. Enable Two-Factor Authentication (2FA)

Announcement: DENREI 4th App Release Out Now!

The Difference Between Sales and Marketing

Marketing Professionals and Salespeople

Sales and Marketing Working Together

How Voice Assistants Are Changing Marketing

How It Affects Marketing

How to Create a Brand

Social Media Security Concerns

Over-Sharing Information

Phishing Scams

Staying Safe Online

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Benefits of Experiential Marketing

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1. Supervised ML

2. Unsupervised ML

3. Reinforcement ML

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1. Keep Your Software Up to Date

2. Use a Password Manager

3. Enable Two-Factor Authentication (2FA)

People Who Wowed This Post

People Who Wowed This Post

Marketing Professionals and Salespeople

Sales and Marketing Working Together

People Who Wowed This Post

How It Affects Marketing

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People Who Wowed This Post

Over-Sharing Information

Phishing Scams

Staying Safe Online

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introduction

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