PSPINC Official Company Blog

What’s New Newsletter Vol. 175 “High-Quality Web Hosting”

Jul

6

Web hosting is about more than just getting your website online. Investing in a good web hosting service ensures better security, better customer service, and better maintenance support. A good web hosting service provides an SSL certificate for your site. That way, users won’t encounter an error page, warning them that their connection isn’t secure when entering a URL. And the service should also include frequent backup services. If something were to happen, like accidentally deleting an important file, you’ll still have your backups to rely on.

Dreamersi is our premiere web hosting service with email hosting, VPS packages, and more robust SSL certificate options, available as add-ons. In all our Dreamersi web hosting plans, our customers get a free domain, free access to WebdeXpress, our easy-to-use web builder, data backups, domain validation (DV) SSL certificates, and world-class support. We’ve had over 20 years of experience providing high-quality web hosting services to small businesses everywhere. Get started today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #ecommerce #hosting #marketing #marketingdigital #newsletter #pspinc #searchengineoptimization #security #smallbusiness #tech #technology #webdesign #webdevelopment #webhosting #website #websites #webtools

What’s New Newsletter Vol. 174 “Asking for Feedback”

Jun

29

We’ve talked about the importance of positive Google reviews, but feedback is important to every business. Especially a small one. Asking for feedback from your customers shows you care. But for businesses, feedback also tells you more about how customers feel about your products, services, and experiences. More importantly, it highlights where you can improve. If you see a lot of the same complaints about a product, reviews will alert you to the problem. The last thing you really want is to have a faulty product and not know about it. And if you don’t know there’s a problem, it also means you can’t fix the problem.

Other than using Google reviews, you can also ask for feedback from customers with an online form embedded on your website or with Opinion Stand. With an online form, you can ask multiple questions tailored to your business and your customers’ experiences. And you don’t even need to know how to code if you use InforMakers. If you’d rather just get a general rating, embed Opinion Stand into your website, emails, and other digital media. Or create a QR code where customers can click on which face best expresses their overall experiences. Book a demo today.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #customerfeedback #customerservices #forms #informakers #marketing #marketingdigital #marketingtips #newsletter #opinionstand #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #website #webtools

Adobe’s $20 Billion Acquisition Deal for Figma Explained

Jun

27

Last year, Adobe, the company behind the invention of the PDF and popular programs like Photoshop and Illustrator, announced its plan of acquiring the cloud-based design tool, Figma, for $20 billion. One that even our web designers use here at PSPINC. Adobe has a history of acquiring more than 50 companies in its 40-plus years of existence. So, if this is so standard for Adobe, why are people making such a big deal out of it? For starters, this is the most money Adobe’s ever spent in acquiring a company. About four times more. Their second largest acquisition behind Figma was Marketo in 2018 for $4.75 billion. So, the real question is, why is Adobe investing so much in buying out Figma?

Adobe has a rich history of acquiring companies and either adopting them as their own or letting them slowly die out. For example, Photoshop is arguably the most lucrative acquisition deal Adobe’s ever made. They purchased Photoshop for $34.5 million in 1995, right when computer technology and digital photography technology advanced. But Adobe has also bought out companies just to eliminate the competition slowly. An example would be FreeHand. And there’s a reason you probably don’t recognize the name. Adobe acquired FreeHand in 1994 for $525 million and by 2007, Adobe announced the end of FreeHand.

What it Means for the SaaS Industry

turned on silver screen macbook air on wooden desk

Figma, as of June 2021, has a valuation of $10 billion, but because Adobe sees the value in it, they offered double the amount. And it’s for a good reason; Figma allows for greater collaboration between designers. And it’s something Adobe hasn’t figured out how to do effectively yet. While Adobe has the Adobe Creative Cloud, many designers have expressed their frustration with its lack of collaboration features. Figma, however, has browser functionality, which is something Adobe doesn’t have with any of its design products. Including the program they created to directly competed with Figma, Adobe XD.

Because of Adobe’s history of products like FirstHand, Figma users are worried about what Adobe will do to what’s become an essential design tool. One of those worries includes making Figma a paid tool rather than a free one. The fact that Adobe’s offer is double Figma’s value speaks volumes, and it has the potential to create a big impact in the SaaS (Software as a Service) industry. Unfortunately, the Adobe-Figma deal is now facing anti-competition concerns. EU authorities are pushing for a formal investigation. And the U.S. Justice Department is preparing an antitrust lawsuit, which, if successful, would effectively block this deal. So, only time will tell how this will pan out.

December 18th, 2023 Update:

Adobe and Figma have reached a mutual agreement to terminate their merger agreement after facing pressure from regulators.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#acquisition #adobe #adobexd #blog #branding #business #collaboration #creativecloud #design #figma #firsthand #history #illustrator #marketing #pdf #photoshop #saas #smallbusiness #tech #technology #web #webdesign #webdevelopment #webtools

Spotify: Why They’re Leaders in the Music Streaming Industry

Jun

20

When you think of music streaming today, you think of Spotify. And there’s a reason for that. Over the last five years, the number of premium Spotify premium users grew from 71 million subscribers in 2017 to 205 million subscribers in 2022. Compared to Apple Music’s 78 million subscribers as of June 2021, Spotify reigns supreme in the music streaming industry. And Spotify has so much market share because they leverage personalization. Specifically, with playlists like Discover Weekly and Release Radar in a way that others in the market aren’t doing.

Other streamers like Apple Music, Pandora, Amazon Music, and SoundCloud have personalized playlists, too. They just aren’t as successful as the ones on Spotify. And they don’t use the same technology as Spotify does to create these playlists. Other platforms, like Amazon Music, SoundCloud, and Apple Music, use manual curation via “music experts” to create playlists for users. Pandora does things a little differently where its code filters for certain tags that are manually added by users. Then, Pandora’s code creates playlists with similar music using those tags. Regardless, Spotify still does it best with an open-source tool, Hadoop.

How Spotify’s Personalization Works

black samsung galaxy phone open to spotify login

Spotify uses Hadoop, an open-source framework that uses commodity cluster hardware. Basically, Spotify uses Hadoop to track and log users’ metadata, such as customer data and specific music tracks. Spotify creates playlists based on users’ established listening habits using collaborative filtering techniques, natural language processing (NLP), and audio models. Spotify employs collaborative filtering to suggest tracks to millions of users based on millions of other users' preferences. To do this, Spotify uses Python, a computer programming language used to conduct data analysis, automate tasks, and build websites and software. Specifically, Python libraries create two types of vectors using a long, complicated formula: user vectors and song vectors. Then, they’re able to compare those vectors to find out which songs are similar.

Spotify also uses NLP via Echo Nest, a music intelligence program that scans ten million music-related pages for descriptive terms, each of which has a weight to it to tell the system how important the description it is. That weight then tells the program how important the description is, and the engine then determines which two pieces of music or artists are similar. Lastly, unlike collaborative filtering and NLP, audio models analyze new songs with convolutional neural networks, which is the same technology facial recognition software uses. After it’s processed, Spotify uses the data the neural network collects like time signature, loudness, and tempo to compare and recommend tracks based on similarities found in the raw audio. Equipped with collaborative filtering, NLP, and audio models, Spotify's recommendation system is superior to other platforms.

The Success of Spotify

happy man with airpods in his ears and holding his phone

The overall process of Spotify's recommendation models is complicated, but it demonstrates how incredibly useful it can be when comparing all this data. It’s become the brand’s competitive advantage because of how well they’re able to leverage that to keep their customers long-term. Users love these playlists so much that they can’t imagine abandoning the platform for something else.

With its immense amount of success over the past few years, Spotify continues to create more and more personalized playlists. It’s so popular, in fact, that people expect a level of personalization when listening to music. So, while other music platforms offer personalized playlists, it remains to be unmatched compared to Spotify’s efforts. And even if other platforms followed suit with the same technology, Spotify is so far ahead in the music streaming industry, it will be hard for anyone to catch up to them.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#amazonmusic #app #applemusic #audiomodels #blog #branding #business #collaborativefiltering #digitalmarketing #hadoop #marketing #marketingdigital #mobile #music #musicstreaming #nlp #pandora #smallbusiness #soundcloud #tech #technology #webtools

What’s New Newsletter Vol. 169 “Learn Japanese Online”

May

25

If you didn’t already know, Pacific Software Publishing Inc. (PSPINC) started as a one-man operation in 1987 by our founder, Kenichi Uchikura. While we’re known for our web hosting services, the original vision for this company was to popularize the PC in Japan, which was aided by the fact that our CEO is Japanese. Since then, PSPINC has grown immensely as we now offer multiple different digital products and services. But we still boast a focus on offering our services in Japanese. So, it only made sense to also offer Japanese language-learning services as well.

With Japanese-Online (JOL), you can learn how to speak and write Japanese with articles, tutors, and lessons on the Japanese language and culture! Find free language and culture guides and subscribe to our weekly email newsletters by heading over to our website, Japanese-Online.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #businesstips #businesstools #digitalmarketing #japanese #japaneseonline #jol #marketing #marketingdigital #marketingtips #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #webhosting #website #webtools

What’s New Newsletter Vol. 168 “Business Uses for Web Forms”

May

18

Online forms, or web forms, allow customers to enter valuable information. It could be as small and simple as their name and email address, or it can include payment information. Regardless, businesses can use online forms for multiple reasons:

· Sell products.
· Onboarding new employees.
· Capture new leads.
· Create an email mailing list.
· Gather feedback from customers.
· Collect information to provide a service.
· Many more!

In return, businesses can gain insight into their customers while also configuring, sharing, and managing those forms to optimize them for their business needs. Creating them, however, can be as easy as signing up for InforMakers, our online form builder! Get started for just $8/month.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstips #businesstools #digitalmarketing #ecommerce #informakers #marketing #marketingdigital #marketingtips #newsletter #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #website #websites #webtools

Getting Verified on Social Media

May

16

Verified users on social media have been a thing for a long time. Since 2009, to be specific, when Twitter introduced the blue checkmark shown next to a user’s profile name. After that, other social platforms followed suit. Prior to Elon Musk’s Twitter takeover, the checkmark beside someone’s name online became a symbol of authenticity to signify the user was whom they said they were.

After Elon Musk bought out Twitter for roughly $44 billion in October of last year, the verification process changed the following month. Now, $8/month is all you need to get verified on Twitter, ultimately meaning anyone who can afford to spend $8 a month can become a verified user. Regardless, other social platforms also have verification systems in place that aren’t solely based on financial means. But that may change once Meta rolls out their new verification service to Facebook and Instagram on a wider scale.

Meta’s New Verification Service

In February, Meta’s CEO, Mark Zuckerberg, announced they’d be rolling out their own verification service for Facebook and Twitter. According to his statement, this new system will aim to better protect people from fraudulent users. Although, the platform’s inspiration seems obvious as Twitter’s verification system has continually changed and become a frequent subject of ridicule since Musk’s takeover.

Meta first tested their new verification service in New Zealand and Australia in February, but they’ve since opened it up to the U.S. in March. However, we haven’t heard reports about it yet. All we really know about Meta’s verification service is that it takes a government ID to verify the account and getting verified on Facebook and getting verified on Instagram are two separate processes. And paid verification costs $11.99/month on the web or $14.99/month either on Apple’s iOS or Android.

Verification on Other Social Platforms

someone holding a phone with the youtube app opening

So far, Meta isn’t the only platform that’s followed Twitter’s example by charging for verification status. After Twitter’s new verification system went live, Tumblr took advantage of the public ridicule that came with it by advertising its own $7.99 verification status. But unlike Twitter, it was a one-time fee (Twitter’s is monthly) and you get two checkmarks. From the description, it’s very clear that it’s a joke. But despite that it’s a parody of Twitter’s checkmarks and holds no real value on the platform, it still earned a 125% boost in in-app purchase revenue by February after releasing it in November, according to TechCrunch.

But YouTube and TikTok don’t currently charge for verification. Instead, YouTube has a whole process where users can request verification, which requires user accounts to be public and active, have at least 100,000 subscribers, a profile photo, a banner image, a description, great content, and represent a real person, brand, or identity. On TikTok, verification exists, but it’s unclear how it’s done.

Regardless, verification used to authenticate users, especially public figures, on social media. But now, it just means that the user paid for that checkmark (or checkmarks, in Tumblr’s case). Even though Twitter and Meta claim this new process aims at bulking up protection against fraudulent users, it doesn’t seem to be helping as much as they said it would.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #blog #business #businesstools #cost #digitalmarketing #facebook #instagram #marketing #marketingdigital #mobile #smallbusiness #socialmedia #tech #technology #tiktok #tumblr #twitter #verification #verifiedusers #web #webtools #youtube

WebdeXpress: New Privacy Policy Feature Available!

May

16

We’re happy to announce that WebdeXpress, our web-building tool, now has a new feature! Now, while building your website, you can add a privacy policy notice above the contact form submission button. You can create this new privacy policy in English or Japanese and add a title, description, and an agreement checkbox description.

For website owners, privacy policies help set data privacy expectations with your website visitors. Adding one will give users an idea of what kinds of data you’re collecting from them, why you’re collecting it, and how they can contact you if they have any questions or concerns.

When you add your privacy policy form field, it’ll look like this:
privacy policy settings in wdx

Once you complete your privacy policy contents, it’ll appear on your contact form at the bottom like this:
privacy policy checkbox contact us form in wdx

privacy policy checkbox contact us form in wdx

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstool #dataprivacy #ecommerce #feature #newfeature #pacificsoftwarepublishing #privacypolicy #pspinc #smallbusiness #tech #technology #wdx #web #webbuilder #webdesign #webdexpress #website #websitebuilder #websites #webtools

What’s New Newsletter Vol. 166 “Web Hosting for Your Website”

May

4

For anyone that has a website, you probably know how important web hosting is to your site. Having one is essential for keeping your site online, but it’s also important to have the right kind. The type of hosting you have for your site will dictate how much available space you have, how much monthly traffic can go to your site without it slowing down, and how secure your site is. Every person’s website needs are different, so it makes sense that there are different web hosting plans to fit those needs.

And that’s exactly why we offer different web hosting services, each with unique plans to fit your needs. For those that are looking for a cheap web hosting plan, Parcom is our budget-friendly service with a free plan as well as paid plans where you can get more for less. Or if you’re looking for more robust features, we built our hosting service, Dreamersi, in-house so we can deliver the best service for our customers. You can even get Dreamersi with email hosting, making it easier to manage your inner network. Learn more about our web hosting plans at pspinc.com/hosting.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customerservice #customersupport #dreamersi #email #emailhosting #hosting #marketing #parcom #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #webhosting #websites #webtools

What’s New Newsletter Vol. 165 “Custom Web Design Solutions”

Apr

27

An important part of developing a business’s brand identity is its website. The elements that go into designing a business website include a logo, a simple navigation bar, a clear call-to-action (CTA), a product and services page, and an about us page. The web designer’s job isn’t just to create these components, but it also involves making the site look attractive using specific colors and overall imagery provided by the client. Those colors and imagery help create the overall brand identity of the site and business.

Now, to make it easier than ever, we’ve created budget-friendly web design plans perfect for your business needs. Whether you’re just looking for a basic web presence or a site with everything you’d ever need for your business, we’ve got you covered. To learn more about our web design packages, head over to our custom web design page.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.