PSPINC Official Company Blog

3 Ways to Improve Your Restaurant with Opinion Stand

Jan

Did you know that when we began designing and developing Opinion Stand we were focused on a physical kiosk that customers would interact with?

With the devastating rise of the COVID-19 pandemic, we made some fundamental changes and pivoted to Papyrus. Which is a contact-less version where customers scan or enter a code to use the Opinion Stand on their own personal device.

While the process has changed, the core principles of what makes Opinion Stand so powerful to restaurant owners remains the same. Below you will learn 3 ways to improve your restaurant with Opinion Stand.

1. Address negative feedback before it ends up on Yelp

With the rise of social media platforms, the power to provide reviews and instantaneous feedback has never been more prevalent. Diners often use Yelp not just to get information about when a restaurant is open or its menu - but also to find out how it rates among Yelp users.

Bad experiences happen at amazing restaurants. Rather than having these experiences turn into negative Yelp reviews, Opinion Stand lets you (the restaurant Manager or Owner) to get that feedback. All customer feedback submitted via Opinion Stand goes directly to you, rather than putting it on public display.

2. Understand the impact of food delivery services

Restaurants have had to adapt their businesses during the COVID-19 pandemic to cater towards to-go dining. Food delivery services such as DoorDash, UberEats, and Postmates (to name a few) have continued to grow and expand.

When delivery customers receive their food, they tend to grade the entire experience. Even though these food delivery drivers are unaffiliated with your restaurant, the service they offer (like it or not) reflects on the overall dining experience.

Including Opinion Stand delivery flyers in your to-go orders allows your customers to evaluate their dining experience from the comfort of your home. Food too cold, items missing, something spilled? Get that feedback and make adjustments to cater towards delivery orders.

3. Gather customer contact information

Repeat business is critical to restaurants enjoying stability and success. While getting valuable customer feedback is a key value that Opinion Stand offers, there is another benefit to restaurant owners and managers.

With Opinion Stand, when a user submits feedback you can collect their contact information if you choose to. This allows you to curate mailing lists of your customers for sending promotional offers, coupons, and company news. Allowing you to talk directly to your customers and develop that relationship.

You can’t have your eyes on your business at all times..

.. but Opinion Stand lets you keep your finger on the pulse of how your customers enjoyed their time. Encouraging repeat visits and positive word-of-mouth promotion is truly invaluable.

We want to help restaurants who may be struggling through this pandemic. Sign up for Opinion Stand at a price you can pay. That’s right, you choose the price you can afford - you have nothing to lose!

Click Here Learn More and Sign Up Today!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#FoodDelivery #OpinionStand #PSPinc #Restaurant #SoftwareDevelopment

PSPinc What’s New Newsletter Vol. 47 "Google Review"

Jan

Vol. 47

I have a request - if you have time, please search for Pacific Software Publishing, Inc. on Google and write a review in the company description that appears on the right. We've never done this before, but we've set a goal to increase access to our website in 2021. I would really appreciate it, please give us a good review if you can.

Google reviews are a tool that provides valuable information about your business to both you and your customers. Reviews appear next to your listings in Maps and Search. They can also make your business stand out on Google. Yes, this is the real voice of the customer. Therefore, we strive to make the weak areas better. Of course, a good review can boost your company's credibility.

If you would like us to do a Google review for you, please let us know. If you have any questions about Google reviews for your company, please feel free to ask us.

Pacific Software Publishing, Inc.
info@pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Create a contact-less digital restaurant menu for your customers with ImaMenu

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#pspinc #pspincwhatsnewnewsletter

What your company should do BEFORE building a website

Jan

Oftentimes when a company needs a new website, they just want to get it built as soon as possible. In reality, that doesn’t provide you with the best finished product. Here are a few very important steps your company should do before building a website:

Take the time to understand your users.

Who are you trying to reach? If you take a moment to understand who your target audience is, then you can start to formulate the best strategy for getting through to them. Who are they? What is it they want? What type of language and/or imagery is most likely to appeal to them? Remember, you aren’t trying to sell your services to yourself, so if your website is acting as a sales tool then you shouldn’t be building the website for yourself either. Build it for your users.

Determine your end goal.

What’s the ideal outcome from a visitor to your website? Do you want visitors to schedule an appointment? Maybe there’s a particular product or service you want to showcase? Perhaps you just want them to follow you on social media? Once you have an end goal in mind you’re ready to move onto the next step.

Create and organize your content.

This is the definitely the most difficult and also the most important step in this process. Your content is what will attract and retain users to your website. It’s also what will help you rank well in Google searches. It’s critical that you take the time to create meaningful content and organize it appropriately if you want your website to work for you. Using what you know from the last two steps, create content that is appealing to your target users, and organize it in a way that steers them towards your end goal. Use color, space, verbiage, and imagery to point them in the direction of your featured product or service.

Once you’ve taken these steps, you’re just about ready to start designing your new website. If you need some help with that, or just want to make sure you have a beautiful finished product to show for all of your hard work, don’t hesitate to reach out and let our professional designers do the heavy lifting for you. We’re here to help.
Check Out PSPinc Design Solutions

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#PSPinc #SoftwareDevelopment #WebDesign #WebDevelopment #WebsiteBuilder

Announcement: Maintenance on Di Web & Mail Server

Jan

Dear valued customer,

Thank you for choosing Pacific Software Publishing, Inc.

We are always looking to improve the services we offer you.
As such, we will be conducting web and mail server maintenance.

We do not expect the update process to have any impact on customers during the maintenance time below.

The schedule is as follows:

* USA Pacific Daylight Time
- Jan 19th (Tue) 6:00am - 8:00am
- Jan 20th (Wed) 6:00am - 8:00am
- Jan 21st (Thu) 6:00am - 8:00am
- Jan 22nd (Fri) 6:00am - 8:00am
- Jan 25th (Mon) 6:00am - 8:00am
- Jan 26th (Tue) 6:00am - 8:00am
- Jan 27th (Wed) 6:00am - 8:00am
- Jan 28th (Thu) 6:00am - 8:00am
- Jan 29th (Fri) 6:00am - 8:00am
- Feb 1st (Mon) 6:00am - 8:00am
- Feb 2nd (Tue) 6:00am - 8:00am

* Japan Time
- Jan 19th (Tue) 11:00pm - next day 1:00am
- Jan 20th (Wed) 11:00pm - next day 1:00am
- Jan 21st (Thu) 11:00pm - next day 1:00am
- Jan 22nd (Fri) 11:00pm - next day 1:00am
- Jan 25th (Mon) 11:00pm - next day 1:00am
- Jan 26th (Tue) 11:00pm - next day 1:00am
- Jan 27th (Wed) 11:00pm - next day 1:00am
- Jan 28th (Thu) 11:00pm - next day 1:00am
- Jan 29th (Fri) 11:00pm - next day 1:00am
- Feb 1st (Mon) 11:00pm - next day 1:00am
- Feb 2nd (Tue) 11:00pm - next day 1:00am

* Details: Web and Mail server security update.
* Purpose: Security enhancement.

PSPinc provides services with uptimes of 99.9%

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com .

We would like to answer your questions by phone call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#SecurityUpdate #dreamersi #emailhosting #pspinc #webhosting

Why it's important to have a website for your business

Jan

In this digital era, even small companies benefit from having a website. One of the major benefits offered by having a website for a small business is that it enables people to find you online and get in touch with you easily. Having an effective and compelling site can even lead to sales you would not have made otherwise leading to opportunities and growth.

Your business can benefit as well from a website!

What is the benefit of having a website?

It helps to establish credibility as a business

Attracts more customers via the Internet

You can share more information and can use it as a sales tool

It helps with your marketing, using analytics to better focus on areas of growth potential

Reduce cost

Recruiting

These are only a few of the benefits a website will bring to your business.

Looking to get started with your own website? PSPinc is here to support you!
This is a New Year with many opportunities ahead and having a website will help your business realize new opportunities for 2021. PSPinc offers WebdeXpress to establish your website - let’s make it happen together!

Sign up for a Dreamersi web hosting plan and you can use our WebdeXpress web builder to make your site. Don't have the time yourself? Have it Done For You by PSPinc web professional experts.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#2021 #PSPinc #SoftwareDevelopment #WebdeXpress #WebsiteBuilder

PSPinc What’s New Newsletter Vol. 46 "Delivering Audio"

Jan

Vol. 46

Modern websites are created with three elements - text, images (photos and illustrations) and video. They are created by arranging these elements in a way that is easy-to-understand. However, there is one thing that is missing here and that is audio. Of course, videos contain audio, but current websites lack the element of audio alone.

Compared to video, audio files are easy-to-create. A common audio file used on computers is called an MP3 file. These can be easily created with free applications for PCs and smartphones. However, what we are talking about here is the ability to easily embed created audio files into a website.

We have developed and offer a system that accomplish this called Click It Audio. It saves your MP3 audio file in the cloud and generates a code to embed your audio within your website. All you have to do is put the code generated by Click It Audio into your web pages. The website will then display a play button, which you can click to play.

You can create an account to store and use up to three audio files for free.

To sign up, go to the following URL:

https://clickitaudio.com

Pacific Software Publishing, Inc.
info@pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#clickitaudio #pspinc #pspincwhatsnewnewsletter

How to create a strong password in 2021 (Part 2)

Jan

Thank you for joining us again! In part 1 we talked about when you should change your password as well as tips on reusing password and why you shouldn’t do it. Today we are going to get to commonly used passwords and best practices. So without further adieu lets get to it!

Commonly used passwords

According to SafetyDetectives, they analyzed over 18 million passwords to compile a list of most commonly used passwords in the world. These are passwords you should avoid.

123456

password

123456789

12345

12345678

qwerty

1234567

111111

1234567890

123123

abc123

1234

password1

iloveyou

1q2w3e4r

Best password practices

When it comes to passwords, length matters. You should aim to use at least 12 characters in your password. 12 should be your minimal length, the longer the better. Consider using passphrases by mixing various words together, add a number or two in between, and a special character.

For example, the word “December” is an 8-character dictionary word. It would take hackers just hours to crack this password. But if you mix a few memorable words together, such as “December2BearSlide^^”, then it becomes a 20-character strong password. Perhaps in December you saw on TV 2 bears sliding on ice, and it made you smile.

Do not use names of popular pop culture figures or your family members. The words or passphrases should be memorable but not things directly related to you. Here’s another example, “Rocket!Night4Station#”. Perhaps you saw the recent launch of SpaceX/NASA rocket carrying 4 astronauts through the night sky towards the international space station. This is a 21-character strong password that will be very difficult to crack.

In conclusion

Having a secure password is extremely important in the year 2021. We encourage you to follow some of these guidelines to best secure your online information. If we can be of any help or if you have any follow-up questions about password security, we would love to speak with you. Please call us at 1-800-232-3989 or contact us online.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#Dreamersi #EmailHosting #PSPinc #Passwords #SoftwareDevelopment #WebDesign #WebDevelopment #WebHosting

2021 Company Kickoff Meeting

Jan

2021 has started and PSP is ready!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

How to create a strong password in 2021 (Part 1)

Jan

If you have not updated your passwords in over a year, now (at the start of 2021) would be a good time to consider changing them. Cybersecurity experts recommend passwords to be changed every 60-90 days. Cracking your password is how hackers can obtain your personal data. Securing your account starts with a strong password.

We are here to help you create a strong password in 2021 with a 2-part blog series.

When should you change your password

National Institute of Standards and Technology (NIST) suggests forcing frequent password changes is counterproductive. It often leads to less secure passwords because users will take shortcuts and use common words they can remember. You should aim to update your password at least once a year, or anytime you suspect your account is compromised.

You should also change your password when:

You receive notices of data breach from stores you shop from, social media accounts you use, or financial institutions such as your credit card or bank.

You detect malware on your computer.

You’ve accessed your account using a public computer, as the computer could be infected with malware or keylogger.

Your email account receives tons of bounce-back emails and spam, it’s indicative your email account might be compromised.

Do not reuse passwords

You should have a different password for each account. When you change your password, do not reuse an old password because if a hacker cracks one of your old accounts, they will most definitely try the old password when attempting to crack your new accounts.

Say you had created an account with a department store many years back, you had forgotten you have that account. That particular department store had their data breached, and hackers obtained the password you used with that account. If you have reused the same password elsewhere, you are now at risk to be hacked. Even if you had changed the password slightly, often people would add a number at the end of their password when reusing a password. Since this is a common practice, hackers will try this when attempting to hack into your accounts.

Join us next time

Next time we will talk about commonly used passwords and best password practices. In the meantime, if you need help securing any of your PSPinc services please contact us. We have the best support team in the industry committed to serving our customers.

If you are not our customer, please consider us for your hosting needs, web / mobile app development projects, and cloud application services.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

#Dreamersi #EmailHosting #PSPinc #Passwords #SoftwareDevelopment #WebDesign #WebDevelopment #WebHosting

PSPinc What’s New Newsletter Vol.45 "A website is more than just a tool for sending out information"

Jan

Vol. 45

What do you think of when you hear the word “website?" Most people probably think of it as something like a company brochure. You also probably think of it as a tool to let people know where and when a company was established. As well as the kind of services and products the company manufactures and sells. In fact, there are many websites designed for this purpose. However, to be frank, such a website will not attract people, as there is no reason for them to visit.

A website is not a place to send out information, it is a place to conduct two-way communication with visitors. The goal is to get to know your customers and have them get to know you through communication. The goal is to build a sense of trust between you and your customers.

For this reason, a website needs to be a place to interact with website visitors. There is no such thing as a store that just hands out a company brochure to customers and asks them to leave. You need to be able to say to the customer, "Welcome. What are you looking for?”, ”Is there anything I can help you with?”, or “What are you looking for?” It is the same for customers who come to a company’s website.

It is important to create a website that starts with "Thank you for visiting our website.” We also believe you should create a website that says, "What are you looking for?” You may also need a way to collect information about your customers (e.g. guestbook, contact forms, etc.).

It is good to sell products online to customers, but it is also important to have information about where they can buy products. Let's think together about what pages will make it easier for customers to spend their time on your website.

Pacific Software Publishing, Inc.
info@pspinc.com
1404 140th Place NE, Bellevue, WA 98007 USA
800-232-3989
425-957-0808

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPinc Creates Tools For Your Business

#PacificSoftwarePublishing #PSPINC #WebandEmailHosting #SeattleBellevue #SoftwareDevelopment #WebDevelopment #ApplicationDevelopment #Bloguru

PSPINC Official Company Blog

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3 Ways to Improve Your Restaurant with Opinion Stand

1. Address negative feedback before it ends up on Yelp