PSPINC Official Company Blog

PSPinc What's New Vol. 6

Feb

18

YOURHOST NEO
Once upon a time there was a big gap between generations when it came to understanding digital technologies. It was called the “Digital Divide”. Since then, it appears that the division has shrunk. The fact is, the younger generation has grown older with more tech knowledge and with technologies becoming easier to use. So the gap seems to be smaller, but the fact is, you do not need to know as much about the tech anymore.

It is like when cars moved from manual transmission to automatic. It appeared that people were driving better, but in reality cars just became a whole lot easier to drive. Now cars are moving toward self driving... does that mean people are driving better? No, it just means that people are not in charge anymore. Instead of people using technology, people will become passengers.

When I design software and services, I want to make sure we can do as much as we can to free up your time but I always remember who is ultimately in charge. We try to make sure you make no mistakes but that you are free to try out anything. At the same time, when you become stuck, our customer support, and entire company for that matter, is behind you to help you get unstuck from any situation.

PSPinc is just releasing a new Web and Email Hosting Platform called YourHost Neo. This is like a 5 speed manual muscle car - how you drive it is up to you. It is pure muscle and no fat, I wish I could say that about myself.

Website: https://www.yourhost.com
Email: info@pspinc.com
Telephone: 1-800-232-3989 or 1-425-957-0808

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.

#pacificsoftwarepublishing #pspinc #pspwhatsnew #pspwhatsnewnewsletter

Our Founder / CEO has returned from Japan!

Feb

17

After being out of the country for a couple of weeks our Founder/CEO Kenichi Uchikura has returned from his business trip. One of the real treats is when he returns with... treats for the staff!

Happy Monday everyone!

#Blog #BusinessTrips #ENnews #PSPinc #SmallBusiness #Technology #Treats

Website Etiquette your Business Needs to Know

Feb

13

image source: pixabay.com

Last week we talked about the importance of having a company privacy policy visible to customers on your website. Today let’s discuss more etiquette to consider when it comes to your website:

1) Is your contact information easy for customers to find?

If you don’t have a customer service or info email on your homepage, have an online form for customers to fill out. It’s actually better to not list your email address on your homepage as spammers tend to grab those.

2) Does your website load quickly?

Do not load your website with too many images or videos. It won’t matter how pretty those images are if your website loads slowly, because people will not wait to see it. We are impatient beings and you can expect your bounce rate to skyrocket. Have a good balance of content and visual appeal without overdoing large files that slow down your load time.

3) Is it easy to navigate through the site?

Be kind to your visitors and make sure your navigation is easy to follow. You may know your business well but your visitors don’t, so be thoughtful when organizing your layout and navigation. It may be worth asking for some feedback from new customers to see how easy it was for them to navigate your site. Again, people have little tolerance and patience for getting lost online.

4) Have you tested your site?

The simplest way to make sure your website is user friendly is to test it with a focus group. Sometimes we’re “too close” to the product to understand how others experience it. Consider asking some outsiders (friends, family, business associates) to check your site and provide feedback so you can update accordingly.

If you would like a professional analysis of your website, contact us at PSPinc. We can do a free evaluation and give you some pointers for improvement. Contact us toll free at 1-800-232-3989.

#Blog #BusinessTips #ENnews #PSPinc #SmallBusiness #Technology #WebDevelopment #Website #WebsiteTips

Dreamersi Virus Scan System Update

Feb

11

Dear Valued Customers,

Thank you for choosing Pacific Software Publishing, Inc. We are always looking to improve the services we provide to you.

We will conduct a server update as scheduled below.

* USA Pacific Time
February 14th (Fri) 06:30am - 07:00am

*Japan Time
February 14th (Fri) 11:30pm - 12:00am

※There will be a few seconds of downtime expected during the update.

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com. We will be happy to answer any of your questions by phone or email.

PSPinc What's New Vol. 5

Feb

11

OPINION STAND- DIRECT FEEDBACK FROM CUSTOMERS

Hello from Kobe, Japan. I am on a business trip to Japan and I will be back in Seattle next Monday. I will spend my last two days in Seoul, Korea. With this little trip to Korea, I was able to cut my business class airfare expense by more than 50%. I can explain it more to you if you would like.

Today I would like to talk to you about the product called “Opinion Stand”. This system allows you to receive direct feedback from your customers. You may have seen something like this before but we have taken it to the next level.

KIOSK : This is a tablet-based opinion gathering system. People can simply press one of the faces on the tablet to give their feedback.

PAPYRUS : This is a QR code-based opinion gathering system. With this version of the system you can add a QR code to your product packaging, receipt or marketing materials. People can easily scan the QR code to display Opinion Stand on their smartphones.

KUMO : This option allows you to add opinion gathering buttons to your website.

After a person clicks on a face icon, we can provide an option to display a survey for entering additional feedback. The survey can be customized in any way you want. We also provide a dashboard where you can access the results of peoples’ opinions to help you understand the trends and patterns.

Take advantage of Opinion Stand by collecting not only customer feedback but also their contact information through our custom forms. You can create online forms to gather more feedback from your customers. This information can be priceless for your future marketing campaigns.

You may be wondering what we have been working on recently. We just released a new text message feature for Opinion Stand Papyrus. Opinion Stand users can now define a unique text message code, and when a customer texts that code to a specific phone number they are provided a link to get to the Opinion Stand screen instantly. This provides yet another easy way to interact with the Opinion Stand. It is our attempt to make Opinion Stand more versatile and useful for your business.

Lastly, we will be displaying Opinion Stand at the Restaurant Leadership Conference ( https://restaurantleadership.com ) in Phoenix, Arizona from March 22nd - 25th this year. We believe this is a premier event for restaurant businesses. We must thank Mr. Lewis Rudd for letting us know about this conference.

Inquiry about Opinion Stand
Website: https://www.opinionstand.com
Email: info@pspinc.com
Telephone: 1-800-232-3989 or 1-425-957-0808

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.

The term "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.

#OpinionStand #businesstips #pacificsoftwarepublishing #pspinc

Save $125 with a 50% discount on Dreamersi Core web and email hosting

Feb

10

This week, we’re offering 50% off our Dreamersi Core web and email hosting for new domains! Enter LOVE50 at checkout for your discount.

With this offer you will save $125.00!

Dreamersi Core	Monthly Price	Yearly Price
Regular Price	$20.83	$250.00
Discount Price	$10.42	$125.00

Dreamersi Core comes with the following benefits:

FREE domain
Easy WordPress installation
Unlimited email accounts
Full access to our online form builder (an $89 value)

Visit www.dreamersi.com this week to take advantage of our special offer.

Have a Privacy Statement for your Customers

Feb

6

image source: pixabay.com

California has a new law regarding how businesses can handle client data online. It’s called California Consumer Privacy Act (CCPA). EU countries implemented similar rules for handling private data a few years ago called General Data Protection Regulation (GDPR).

CCPA prohibits businesses from selling their client data. It is very specific about who this rule applies to: any company that operates in California and either makes at least $25 million in annual revenue, gathers data on more than 50,000 users, or makes more than half if its money off user data.

Even if you do not meet these thresholds, it’s important for your business to clearly inform customers how you manage their private information in your website’s privacy statement. A privacy statement explains how you conduct your business online and handle your customers’ sensitive information.

If you do not have a privacy statement, it’s good business practice to review your policies and make a statement publicly visible to your customers. After all, users are getting savvy and they want to know their data is stored safely.

If you are still unsure if any of this applies to your company, PSPinc can help you determine a plan for updating your site. Contact us toll free at 1-800-232-3989 and ask for assistance from our knowledgeable web hosting representatives.

#Blog #BusinessTips #CCPA #ENnews #GDPR #PSPinc #PrivacyStatement #SmallBusiness #Technology

PSPinc What's New Vol.4

Feb

4

INTRODUCTION TO INFORMAKERS

Hello, this is Ken Uchikura from Tokyo. Yes, I am on a business trip to Tokyo. I left Seattle yesterday on a direct flight to Tokyo/Narita on a Japan Airlines flight. I used to fly JAL many years ago but they stopped flying to Seattle so I moved to Northwest Airlines which is now DELTA. For a few years, I used Air Canada and Asiana Airlines but both do not have direct flights to Tokyo. This is the first time I have flown JAL in many years. I found a way to save money on JAL Business Class to Japan. If you are interested, please email me and I will tell you my secret.

Sorry for the long introduction. Today I would like to talk to you about InforMakers. This is software we created to help our customers create custom web forms for their web sites. This is the software we used to create contact forms on many websites. It is easy-to-use and is very secure. If you are a Dreamersi web hosting customer, InforMakers is already a part of your system. You can create your own custom web form or you can ask us to build one for you quickly and inexpensively.

If you are not a Dreamersi customer, InforMakers is available as a SaaS (Software as a Service) to you as well. If you would like to know more about web form creation and operation, please contact us. We would be happy to help make your web site interactive.

Inquiry about InforMakers
Website: https://informakers.com
Email: info@pspinc.com
Telephone: 1-800-232-3989 or 1-425-957-0808

Kenichi Uchikura
President / CEO
Pacific Software Publishing, Inc.

#blog #businesstips #dreamersi #ennews #pacificsoftwarepublishing #pspinc #smallbusiness #technology #webapplications #websites

TLS 1.2 Support

Jan

31

Dear Valued Customers,

Thank you for choosing Pacific Software Publishing, Inc.

We have enabled TLS 1.2 support for all of our hosting services.

Please let us know if you notice anything by phone at 1-800-232-3989 or email at support@pspinc.com. We will be happy to answer any of your questions.

Dreamersi Server Update Announcement

Jan

31

Dear Valued Customers,

Thank you for choosing Pacific Software Publishing, Inc. We are always looking to improve the services we provide to you.

We will conduct a server update as scheduled below.

* USA Pacific Time
February 3rd (Mon) 06:00am - 06:30am

*Japan Time
February 3rd (Mon) 11:00pm - 11:30pm

※There will be a few seconds of downtime expected during the update.

If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com. We will be happy to answer any of your questions by phone or email.