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Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com
We were able to avoid any traffic related issue with the high access from Japan. However, one of our servers developed the problem so we failed over to our backup server at HQ.
We found a malfunction on the backup server, so we revert back to the primary server after the restart. We are currently working hard to find the problem with the backup server. This affected customer in Japan and we are very sorry. We will find the problem even if we had to work all night.
This problem affected no customers in the US.
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