- Hashtag "#pspinc" returned 2408 results.
freespace
Pacific Software Publishing, Inc. (AKA PSPINC)
1404 140th PL NE, Bellevue, WA 98007, USA
425-957-0808 or 800-232-3989
pspinc.com
Bug, Money, and Dream
Dear Reader,
I always tell my R&D team to take care of business by focusing on fixing bugs, money, and dream in that order. I will explain what they mean.
The highest priority in developing and maintaining computer software and systems are to fix bugs when we find them. There are different levels of bugs we find. Of course, the highest priority is something that can bring down a system. Those bugs are call critical bugs. There are other less critical bugs. For instance, when buttons do not align, typos, and other bugs which have ways to work around. Never the less, we put a high priority on bug fixing.
The second priority is to bring revenue to the company. I hope I don’t have to explain why bringing revenue is important. Without revenue, the company will not function. So we put a high priority on the projects that bring revenue.
The third priority is what we call Dream. This is where we design and develop something new. We are always developing something new. We are currently developing a “Feedback System”, “Help Desk System” and “MP3 Audio Embed System” and “CRM + Collaboration + Task Tracking System” Called Pilot SBT (Small Business Tools). Those products are developed for our internal use and being refined as we spend more time. We are making them available to you as well in very limited bases.
We are not a reseller of products developed by others. We are the original manufacturer. That means we can modify, delete, and add any feature you want. We are always looking for business partners to push our products. If you have a product idea, please let us know. We will be happy to work with you develop and expand our dream.
I hope Tiny will live long...
I do not want to loose another one.
It is not new, this was my first time I visited there. Friendly people with good selection of coffee and things to eat. It is refreshing to see someone other than Starbuck.
I am done with my business trip to Japan and I am on my way back to Seattle.
After the morning eeting, we had little time for sight seeing. This is one of the places I visited today. Hakata is an interesting city. I hope we we can Develop some business relationships so I can come back again.
This is my last destination of this trip.
I arrive at Hakata by air.
I took subways to get to my hotel.
It is already a midnight.
I am going to sleep now.
I received the email deactivation notice ...
This is not sent ny my company ... they are trying bring customers to their hosting. No a good tactics.
There are three major convenience stores chains in Japana and those are
- Seven Eleven (Seven and I Holdings)
- Family Mart
- Lawson
They all have very similar offerings and product line ups. They are trying to out do with other by offering something different. For instance, this is a picture of Lawson 100 ... Almost everything this store have is 100 yen. It is much like DAISO 100 yen store.
100 yen equal to about $0.92 ... With Japanese sales tax of 8%, everything with tax is 108 yen ... that is about $1.00.
My first trip of the year to Japan is coming in two days and in three days I will be standing in Tokyo.
![Ken Uchikura Newsletter Vol. 6]()
01/10/2019
CRM / Customer Relationship Management
Dear Reader,
When you hear a word CRM, you immediately think it is very expensive and is for large corporations only. But everyone, including yourself, manages your customer information in some ways including email archive and in your head. When I travel to Japan, I usually stay at the same hotel in Tokyo. The doorman at the hotel remember me and when I arrive from the airport he looked at me said “Welcome back Mr. Uchikura. How long are you going to stay with us?”. This was very nice and I really went out of my way to stay at this hotel. This is a CRM at work.
Everyone wants to be treated specially. So, when you are treated differently from others, you feel good. When customers contact you by email or telephone, it helps to know who the customer is, doesn’t it? That is unless you already know who the customer is.
So for me, CRM is not something that is special. It should not be for large companies only. Regardless of the size of the company, if you can know who the customer is, it will help your company provide better service. If you want to try CRM, we've built a very simple CRM that you can use for free. If you are interested in trying it out, please let me know, I will set it up for you.
So the next time, when someone contacts you, you and your staff know who the person is. That will make a huge difference in the impression of the people who contact you. You don’t have to use our CRM but if you do not have CRM for your company, there is no cost for this one. I cannot sell it cheaper than that.
If you have a question about computers and IT … please let me know. If you have a good experience, please share it with me. I would like to learn from you. If you had a bad experience, let me know. I would like to learn that too. I am writing this newsletter to let you know what I know, but at the same time, I really like to know what you know. By you hearing from me, if you come up with a business idea, please share it with me. That is the purpose of my newsletter.
If you do not want to receive this email, please use the unsubscribe link. Your email will be deleted from my contact list immediately. If you want to add someone to this database, please list http://www.uchikura.co to add the email address. Please contact me with your thoughts and suggestions. Thank you.
- If you are a bloguru member, please login.
Login
- If you are not a bloguru member, you may request a free account here:
Request Account
あさこ 
落語好きプロコーチ 砂村よしお 
Lupin 
bokushi 
ClockLink 
コーチ探せる 
さち 
田仲なお美 
Tetsuro Watanabe 
Pacific Software Publishing, Inc. 
さわ