PSPINC Official Company Blog

What’s New Newsletter Vol. 164 “Marketing with Audio”

Apr

20

Using audio in marketing has only gotten popular over the past few years. Catchy jingles, sponsored podcasts, audiobooks, and other audio advertising methods. And there’s a good reason for this: people are more likely to remember something with audio, especially music. So, when you use audio in your marketing plan, it’s that much more effective.

The goal of marketing isn’t just to get people to buy your product, but it’s also to keep your products and your brand in the back of customers’ minds. That way, the next time they think of something related to what you’re selling, they’ll think of your brand, making it more likely they’ll buy from you. That’s why we created Click It Audio, which gives businesses an easy way to add audio to their marketing efforts. Embed an audio file onto your site or add an audio QR code on your product packaging and business cards. Get started for free or upgrade to our Standard plan at just $9.91/month.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #b2b #blog #business #businesstips #businesstools #digitalmarketing #ecommerce #marketing #marketingdigital #marketingtips #pspinc #pspincwhatsnewnewsletter #smallbusiness #tech #technology #web #webdevelopment #webtools

What’s New Newsletter Vol. 163 “Easy Website Builders”

Apr

13

Today, it’s much easier to build a site for businesses, blogs, portfolios, or for any other reason. In the past, web developers and designers worked together to create a site from scratch. Now, there are a bunch of web builders out there that make it easier for non-developers to easily create a site, with features all designed for different goals people have in mind for their site. Businesses can add cart options, bloggers can choose how they want to rearrange their posts, and there are all sorts of templates out there designed to put the focus on images first. But with so many to choose from with a million different options, it’s hard to know which would work best for your website needs.

That’s why we created WebdeXpress, a simpler web-building tool! Compared to our competitors, WebdeXpress comes free with our premium web hosting service, Dreamersi, and includes great features fit for every website need. And for those who aren’t as tech-savvy, we even have a Done-For-You (DFY) plan, where our design team works with you to create your site in hours. And if you’re looking for a more custom solution, we also custom develop and custom design sites for our customers, too!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #digitalmarketing #hosting #marketing #marketingtips #pspinc #searchengineoptimization #seo #smallbusiness #tech #technology #webdevelopment #webdexpress #webhosting #website #websites #webtools #wordpress

5 Marketing Misconceptions Debunked

Mar

14

For businesses today, there are so many resources designed to help marketers promote their business. And with where technology is now, most marketers focus on digital avenues, as they’re much easier to track and are tailored to fit smaller budgets. But there are plenty of misconceptions about marketing that many people don't realize. So, let’s break some down and uncover the truth behind them. Because if you want to obtain the results you’re looking for, it’s important to base your strategy on facts, not myths.

1. Target everyone

five people of varying ages and races sitting next to each other in front of a window looking at their phones

Even if your product is comparatively among the best on the market, it doesn’t mean everyone will want it, let alone buy it. Everyone has different needs and interests. Certain products will always have buyers. But even within that large audience, different segments buy from different brands for different reasons. For example, there are plenty of different toilet paper brands out there: some are stronger, and now, there are even ones made from recycled materials.

Toilet paper is something everyone buys. The kind and brand they buy, however, differs depending on how much weight they put on price, quality, and other factors. So, even though toilet paper is something everyone buys, it doesn’t mean those that sell it should target everyone in their marketing efforts. Because when you target everyone, you end up with generic, vague, and uninspiring messaging that doesn’t really appeal to anyone.

2. Marketing Only Attracts New Customers

woman in white long sleeves holding yellow floral dress

From the outside, it might look like marketing just applies to bringing in new customers. But marketing also includes retaining customers, encouraging them to come back time and time again, and creating brand evangelists. When done effectively, companies will have a steady flow of new business while still appealing to their past customers as they bring in additional sales. Your past customers helped get your company to where it is today, so don’t ignore them in favor of new potential customers. It’s important to maintain a healthy balance between the two for future success.

3. Quantity is Better than Quality

A big number of new sign-ups or new sales is nothing to scoff at. But the better question is how many of those customers will come back? And how many of those new sign-ups will still be there in a year? Or even next month? Big numbers are impressive, but it only means so much if those customers aren’t going to come back. If you only focus on attracting new customers, you may risk losing the ones you already have. Getting customers to purchase isn’t where the overall customer journey stops: you don’t just want a one-time customer; you want a repeat customer.

Instead, delegate time to focus on customers you already have by creating the best experiences for them. With so many products and companies out there, customers like feeling like they matter rather than just another sales number. To do this, brands can work to personalize the overall experience by addressing customers by their first names, remembering their preferences, and offering stellar customer support.

4. Digital Marketing Costs Too Much

With so many advertising options out there, it’s only natural to realize that costs add up. And they do. But the great part of digital marketing is that the cost of advertising on social media and Google is not only affordable but also flexible. To make sure your efforts are both effective and inexpensive, have a goal and strategy in place. Without one, you’ll end up spending money to advertise, hoping it’ll have the outcome you want it to.

5. Digital Marketing Produces Immediate Results

two woman looking at calculators with papers and notebooks around them

Digital marketing can be great for businesses, regardless of size. But many people expect results to appear immediately. The truth of the matter is that it’s not fast. On average, results take about six to 12 months before results start rolling in. And if you’re a B2B business (one that sells to other businesses), results take even longer. So, digital marketing can be a great help to your business. But it’s also important to recognize that it’ll take time before you start seeing the results you’re looking for.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #customerjourney #customersuport #digitalmarketing #facebook #google #marketing #marketingdigital #marketingtips #personalization #sales #smallbusiness #socialmedia #web

What’s New Newsletter Vol. 156 “Focusing on Customer Experiences”

Feb

23

Some customers hate dealing with customer service. Part of it’s because it means they don’t know how to use something or something isn’t working properly. But another big reason why is that many customer service experiences can be frustrating. Instead of being helpful, the support staff isn’t always the best at helping customers, and there’s been plenty of instances where they’re outright rude. So, when companies focus on delivering great customer service, it shows. And it brings those customers back without the dread they may feel when dealing with other companies.

Here at PSPINC, we have a real, live support team because we want to make that personal connection with our customers. When customers call us, they know exactly who to ask, and their support technician will remember them from the last time they called. Keeping our focus on creating and maintaining those relationships not only results in a world-class support team, but also simplifies and improves the overall experience for our customers. So, if you need any IT support, contact our support team who would be happy to take your call.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #branding #business #businesstips #customerexperience #customerservice #customersupport #itsupport #pspinc #pspincwhatsnewnewsletter #smallbusiness #support #tech #technology #techsupport

What’s New Newsletter Vol. 155 “Google Ads”

Feb

16

The biggest ad network today on a global scale is Google, which makes sense because it’s also the most popular search engine. But the fact that the Google Display Network (Google’s advertising network) reaches over 90% of worldwide internet users isn’t the only reason advertisers love it so much. It’s also the fact that Google Ads can fit with almost any budget. And Google specifically designed its algorithm to help marketers accomplish their marketing objectives.

For a small business, Google Ads is arguably the best way to increase brand awareness. Google’s Display Network reaches over one billion users every month, which is a testament to how much potential reach your ads could have. An effective Google ad campaign is highly dependent on two things: overall budget and effective ad copy and graphics. But striking the right balance between the two isn’t a skill every small business owner has. That’s why we offer marketing services to those who could use a little more help with their marketing strategy. And that, of course, includes helping you create an effective paid ad campaign on Google.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #b2b #blog #branding #business #businesstips #businesstools #digitalmarketing #google #googleads #marketing #marketingdigital #marketingtips #pspincwhatsnewnewsletter #smallbusiness #socialmedia #tech #technology #web

Enter to Win One Year of Pass Wizard Pro for Free

Feb

13

Fill out this Pass Wizard survey to enter to win one year of Pass Wizard Pro for free. With this information, we’ll be able to improve our customers’ experiences and get a better idea of what features we should prioritize in our future development work.

To enter this giveaway, users must already be a Pass Wizard user (free or Pro), fill out the survey, and enter their Pass Wizard email at the end of the survey. This contest ends at 11:59 pm PST on Thursday 3/9.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #cybersecurity #giveaway #mobile #passwizard #passwordmanager #pspinc #security #smallbusiness #softwaredevelopment #survey #tech #technology #web #webdevelopment #webhosting #website #webtools

What’s New Newsletter Vol. 154 “Organizing Your Workflow”

Feb

9

Managing your business can be difficult, juggling both your customers and employees. But you need both when running a business of any size. An organized management system reduces the chance for mistakes to happen and increases overall productivity. It also improves the overall work culture, giving employees more transparency, trust, and control over their job.

On the client side, you want all the important data you have on them to be secure and organized. That way, you can provide great customer support and gain insights you wouldn’t otherwise have. For employees, an organized management system will help prioritize tasks and optimize the overall workflow. That’s why we created PSP Pilot, a CRM (customer relationship management) designed to simplify managing, operating, and logging daily tasks for your business. Get started for free today by signing up for PSP Pilot.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customerfeedback #customerservice #customersupport #officetips #pacificsoftwarepublishing #pilot #pspinc #pspincwhatsnewnewsletter #psppilot #smallbusiness #tech #technology #webtools

How to Set Up a Facebook Ad

Feb

7

One of the easiest ways to increase visibility online as a small business is through paid ads. As we’ve mentioned before, organic social posts have a limited reach. One of the easiest and most affordable paid advertising options is Facebook ads.

Facebook makes it easy for marketers to create and run ads. After logging into Facebook, you’ll find the Meta (Facebook’s parent company) Business Suite on the left navigation bar, which is where you’ll be able to set up, monitor, and review your Facebook Ads. After opening Meta Business Suite, you can start by clicking on Ads on the left-hand side after selecting the Facebook page you’d like to run ads from. Then, click on Create Ad in the top-right corner. From there, you have three different options:

From There, You Can:

meta business suite create ad screenshot

Create Automated Ads

Facebook offers this option to make it easier for beginners, as it adjusts over time based on its algorithm. However, automated ads don't give marketers as much control over their ads to make them as specific as they might like them to be.

Boost Existing Content

If you already have a well-performing social post on either Facebook on Instagram, this option lets you boost that post. Boosting essentially helps that post be seen by more people, increasing the likelihood that users will take whatever action you'd like them to, whether it's engaging with the post or clicking on a link.

Start a New Ad Campaign

This option lets you choose a specific goal that you'd like your marketing campaign to accomplish. To start, you'll choose a goal, which could be:

· Getting more website visitors.

· Promoting your post.

· Promoting your business locally.

· Getting more leads.

· Getting more messages.

From there, you'll input the information to create the ad, which could include targeting options, ad copy, images, ad scheduling and duration, placements, and payment information. Then, clicking on "Promote now" will start your ad campaign.

Monitor Your Ads

meta business suite ads summary screenshot

After setting up your ad campaign, you can continually monitor it as it runs as well as after it ends. To see how your ads are performing, check Ads Summary, which is the default screen you'll see when clicking on Ads on the left navigation bar. From there, you'll see the Advertising Summary, Recent ads, Recommendations, and Audience sections.

The Advertising Summary shows you:

Overall reach: the number of people who saw your ad. This, however, doesn’t include multiple views from the same people.

Post engagement: the number of engagements people made involving your ad. This could include liking, commenting, sharing, or clicking on the link included in your ad.

Link clicks: the number of clicks your ad received.

Page likes: the number of likes your Facebook page gained because of your ad.

Recent ads will show you your most recent ad campaigns, with the option to view all ads if you’d like to see how a past ad performed. Recommendations, as the name suggests, show suggestions Facebook recommends to help you improve your overall ads. And lastly, Audience gives you more insight into your audience, i.e. your Facebook page followers and those who interacted with your past posts and/or ads. That information includes demographic data like age, gender, and location as well as where your ads were placed.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ads #advertising #b2b #blog #business #businesstips #businesstools #digitalmarketing #facebook #facebookads #marketing #marketingdigital #marketingtips #meta #metabusinesssuite #smallbusiness #socialads #socialmedia #tech #technology #web #webtools

What’s New Newsletter Vol. 148 “Custom Web Development”

Dec

29

With so many web builders out there today, you may be asking yourself, why do people pay for web development? Well, the biggest difference between using the available web tools out there today versus paying a developer to create your site is simple: customization. When using popular web builders, you’re stuck with whatever themes and templates they offer. And they may be nicely designed and easy to use, but it might not be enough. Over the years, we’ve learned that every small business is different. And that means their needs are different, too. While there are a lot of intuitive tools and resources out there, they can’t meet every business’s needs.

Sometimes, businesses want unique features that aren’t readily available or easily created by generic web builders. That’s where custom web development comes in. And that’s why we offer it as a service. PSPINC’s web development services have a long and successful history creating unique features for small businesses that need them. To see some examples, head over to our custom development page on our website. And if you’re looking for custom web development services, look no further!

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #businesstools #customersupport #digitalmarketing #marketing #marketingtips #pspinc #pspincwhatsnewnewsletter #searchengineoptimization #smallbusiness #tech #technology #webdevelopment #websitebuilder #websites

Click It Audio Free Plan Updates

Dec

22

Starting today, our free Click It Audio users will now be able to replace their audio content as many times as they want! Previously, users could only replace audio up to three times, but we've removed the limit altogether.

With unique audio QR codes and audio embeds, you can market to your customers uniquely and personalize your marketing efforts. Add them to product packaging, business cards, greeting cards, or even blog posts to grab your audience's attention and provide more valuable information to your customers. Sign up for Click It Audio for free today or upgrade to our Standard plan to unlock an ad-free experience.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

The term "QR Code" is a registered trademark of DENSO WAVE INCORPORATED.