PSPINC Official Company Blog

Meta’s New Text-Based Twitter Competitor App

May

30

Ever since Elon Musk acquired Twitter, many users have been itching to find a viable replacement. So far, some have found solace in Mastodon and Bluesky, a newer app launched and endorsed by co-founder and former Twitter CEO, Jack Dorsey. But now, Meta’s thrown its hat in the ring with its upcoming text-based app. It currently doesn’t have an official name, but internal Meta staff members call it either “P92” or “Barcelona”. There also isn’t an official launch date released just yet. But digital media marketing expert Lia Haberman, who first reported on this new app, says it could launch as early as the end of June.

Regardless, Meta granted early access to high-profile influencers and celebrities, which will only encourage more people to join the platform. While this new app will be in direct competition with Twitter, it’s not why Meta’s working on this new app. Or it’s at least not the only reason. Social media platforms have switched their focus toward direct messages (DM) over the last few years based on user behavior. And it also explains why Meta reintegrated Messenger back into the Facebook app and the thought behind Instagram Channels.

What Makes It Different

a phone open to twitter on a table next to a mug of coffee

Meta’s new text-based app will eliminate major obstacles that have prevented others from fleeing Twitter. With Facebook and Instagram under their belt, users can log in with their Facebook/Instagram credentials, keep their Instagram username, and keep their verification status (if applicable). It’ll also encourage their Instagram followers to follow them on the new platform, and carry over blocks and hidden words, optimizing the overall transition.

Unlike Facebook, Instagram, and Twitter, Meta’s new text-based app will be decentralized, much like its competitor, Mastodon. According to Haberman’s sources, each post has a limit of 500 characters, and much like tweets and Facebook posts, users can include links, photos, and videos up to five minutes long. Based on the only screenshots we’ve gotten of the new app (via a slide Haberman received and posted to her Twitter page), it’ll have a feed where users can like, reply, and share others’ posts.

What This Means

someone using a laptop that has facebook open on it

With the reported instability on Twitter recently, the market for Twitter alternatives is rife with opportunities. However, there hasn’t been one clear contender that users have flocked to. And the fatigue of setting up a new account on a new, unpopulated platform has become more apparent, which only further deterred users.

Meta, however, has the tremendous advantage of integrating their already-popular apps, Facebook, Instagram, Messenger, and WhatsApp, which boasts a network of billions of users. With that also comes the ease of setting up a new account and keeping your followers. But Meta also has a history of releasing apps that don’t gain traction, especially those that copy other already-popular apps. So, only time will tell how Meta’s new text-based app performs in the social media space.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #business #businesstools #digitalmarketing #directmessaging #dm #elonmusk #facebook #jackdorsey #marketing #marketingdigital #messaging #messenger #meta #news #socialmedia #tech #technology #twitter #web #website #whatsapp

Getting Verified on Social Media

May

16

Verified users on social media have been a thing for a long time. Since 2009, to be specific, when Twitter introduced the blue checkmark shown next to a user’s profile name. After that, other social platforms followed suit. Prior to Elon Musk’s Twitter takeover, the checkmark beside someone’s name online became a symbol of authenticity to signify the user was whom they said they were.

After Elon Musk bought out Twitter for roughly $44 billion in October of last year, the verification process changed the following month. Now, $8/month is all you need to get verified on Twitter, ultimately meaning anyone who can afford to spend $8 a month can become a verified user. Regardless, other social platforms also have verification systems in place that aren’t solely based on financial means. But that may change once Meta rolls out their new verification service to Facebook and Instagram on a wider scale.

Meta’s New Verification Service

In February, Meta’s CEO, Mark Zuckerberg, announced they’d be rolling out their own verification service for Facebook and Twitter. According to his statement, this new system will aim to better protect people from fraudulent users. Although, the platform’s inspiration seems obvious as Twitter’s verification system has continually changed and become a frequent subject of ridicule since Musk’s takeover.

Meta first tested their new verification service in New Zealand and Australia in February, but they’ve since opened it up to the U.S. in March. However, we haven’t heard reports about it yet. All we really know about Meta’s verification service is that it takes a government ID to verify the account and getting verified on Facebook and getting verified on Instagram are two separate processes. And paid verification costs $11.99/month on the web or $14.99/month either on Apple’s iOS or Android.

Verification on Other Social Platforms

someone holding a phone with the youtube app opening

So far, Meta isn’t the only platform that’s followed Twitter’s example by charging for verification status. After Twitter’s new verification system went live, Tumblr took advantage of the public ridicule that came with it by advertising its own $7.99 verification status. But unlike Twitter, it was a one-time fee (Twitter’s is monthly) and you get two checkmarks. From the description, it’s very clear that it’s a joke. But despite that it’s a parody of Twitter’s checkmarks and holds no real value on the platform, it still earned a 125% boost in in-app purchase revenue by February after releasing it in November, according to TechCrunch.

But YouTube and TikTok don’t currently charge for verification. Instead, YouTube has a whole process where users can request verification, which requires user accounts to be public and active, have at least 100,000 subscribers, a profile photo, a banner image, a description, great content, and represent a real person, brand, or identity. On TikTok, verification exists, but it’s unclear how it’s done.

Regardless, verification used to authenticate users, especially public figures, on social media. But now, it just means that the user paid for that checkmark (or checkmarks, in Tumblr’s case). Even though Twitter and Meta claim this new process aims at bulking up protection against fraudulent users, it doesn’t seem to be helping as much as they said it would.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#app #blog #business #businesstools #cost #digitalmarketing #facebook #instagram #marketing #marketingdigital #mobile #smallbusiness #socialmedia #tech #technology #tiktok #tumblr #twitter #verification #verifiedusers #web #webtools #youtube

How Recommendation Systems Work on Social Media

Mar

21

Have you ever liked a post about your local baseball team on social media, come back a day later, and see another post about baseball on your feed? That’s the recommendation algorithm doing its job. Recommendation systems, in short, predict based on a ranking system and will use those rankings to recommend items that they think users will like. And it’s widely what social media platforms use to populate users’ timelines.

The first wide-scale use of the recommendation algorithm was when Amazon started recommending users products in the late 1990s. And Netflix followed suit a year later in 2000. At the time, they started with a simple collaborative filtering technique. The general concept of collaborative filtering is customers who bought this also bought that. Amazon and Netflix have since refined their algorithms, and social media finally decided to adopt recommendation algorithms for themselves in 2010.

Social Media and Recommendation Systems

person scrolling Instagram feed on their phone

Today, recommendations largely dominate users’ social media feeds. This is evident by the For You page on TikTok and Twitter. Instead of just only showing posts from the people you’re following, it shows posts that their algorithms think you’d like based on past activity (likes, comments, replies, shares, etc.). Additionally, Facebook and LinkedIn feeds are also engagement-based by default, and the video recommendations section is the first thing you’ll see on YouTube’s homepage.

While social media platforms are relatively secretive about the specifics of how each of their algorithms works, one thing is clear: they reward posts that garner more engagement by showing them first. Even though every social media platform is different in its own ways, they all have similar goals: generate ad revenue, keep users happy, and encourage users to come back. The problem, however, is there’s no direct way to accomplish those goals when thinking about how platforms arrange content on users’ timelines. By focusing on engagement, the algorithm can then populate users’ feeds with more relevant posts, making it more likely they’ll stay on as well as return to the platform.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#amazon #blog #facebook #foryoupage #fyp #instagram #linkedin #marketing #marketingdigital #netflix #recommendations #socialmedia #socialmediaalgorithm #socialmediafeed #socialmediatimelines #tech #technology #tiktok #twitter #web #website #youtube

5 Marketing Misconceptions Debunked

Mar

14

For businesses today, there are so many resources designed to help marketers promote their business. And with where technology is now, most marketers focus on digital avenues, as they’re much easier to track and are tailored to fit smaller budgets. But there are plenty of misconceptions about marketing that many people don't realize. So, let’s break some down and uncover the truth behind them. Because if you want to obtain the results you’re looking for, it’s important to base your strategy on facts, not myths.

1. Target everyone

five people of varying ages and races sitting next to each other in front of a window looking at their phones

Even if your product is comparatively among the best on the market, it doesn’t mean everyone will want it, let alone buy it. Everyone has different needs and interests. Certain products will always have buyers. But even within that large audience, different segments buy from different brands for different reasons. For example, there are plenty of different toilet paper brands out there: some are stronger, and now, there are even ones made from recycled materials.

Toilet paper is something everyone buys. The kind and brand they buy, however, differs depending on how much weight they put on price, quality, and other factors. So, even though toilet paper is something everyone buys, it doesn’t mean those that sell it should target everyone in their marketing efforts. Because when you target everyone, you end up with generic, vague, and uninspiring messaging that doesn’t really appeal to anyone.

2. Marketing Only Attracts New Customers

woman in white long sleeves holding yellow floral dress

From the outside, it might look like marketing just applies to bringing in new customers. But marketing also includes retaining customers, encouraging them to come back time and time again, and creating brand evangelists. When done effectively, companies will have a steady flow of new business while still appealing to their past customers as they bring in additional sales. Your past customers helped get your company to where it is today, so don’t ignore them in favor of new potential customers. It’s important to maintain a healthy balance between the two for future success.

3. Quantity is Better than Quality

A big number of new sign-ups or new sales is nothing to scoff at. But the better question is how many of those customers will come back? And how many of those new sign-ups will still be there in a year? Or even next month? Big numbers are impressive, but it only means so much if those customers aren’t going to come back. If you only focus on attracting new customers, you may risk losing the ones you already have. Getting customers to purchase isn’t where the overall customer journey stops: you don’t just want a one-time customer; you want a repeat customer.

Instead, delegate time to focus on customers you already have by creating the best experiences for them. With so many products and companies out there, customers like feeling like they matter rather than just another sales number. To do this, brands can work to personalize the overall experience by addressing customers by their first names, remembering their preferences, and offering stellar customer support.

4. Digital Marketing Costs Too Much

With so many advertising options out there, it’s only natural to realize that costs add up. And they do. But the great part of digital marketing is that the cost of advertising on social media and Google is not only affordable but also flexible. To make sure your efforts are both effective and inexpensive, have a goal and strategy in place. Without one, you’ll end up spending money to advertise, hoping it’ll have the outcome you want it to.

5. Digital Marketing Produces Immediate Results

two woman looking at calculators with papers and notebooks around them

Digital marketing can be great for businesses, regardless of size. But many people expect results to appear immediately. The truth of the matter is that it’s not fast. On average, results take about six to 12 months before results start rolling in. And if you’re a B2B business (one that sells to other businesses), results take even longer. So, digital marketing can be a great help to your business. But it’s also important to recognize that it’ll take time before you start seeing the results you’re looking for.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#b2b #blog #business #businesstips #customerjourney #customersuport #digitalmarketing #facebook #google #marketing #marketingdigital #marketingtips #personalization #sales #smallbusiness #socialmedia #web

How to Set Up a Facebook Ad

Feb

7

One of the easiest ways to increase visibility online as a small business is through paid ads. As we’ve mentioned before, organic social posts have a limited reach. One of the easiest and most affordable paid advertising options is Facebook ads.

Facebook makes it easy for marketers to create and run ads. After logging into Facebook, you’ll find the Meta (Facebook’s parent company) Business Suite on the left navigation bar, which is where you’ll be able to set up, monitor, and review your Facebook Ads. After opening Meta Business Suite, you can start by clicking on Ads on the left-hand side after selecting the Facebook page you’d like to run ads from. Then, click on Create Ad in the top-right corner. From there, you have three different options:

From There, You Can:

meta business suite create ad screenshot

Create Automated Ads

Facebook offers this option to make it easier for beginners, as it adjusts over time based on its algorithm. However, automated ads don't give marketers as much control over their ads to make them as specific as they might like them to be.

Boost Existing Content

If you already have a well-performing social post on either Facebook on Instagram, this option lets you boost that post. Boosting essentially helps that post be seen by more people, increasing the likelihood that users will take whatever action you'd like them to, whether it's engaging with the post or clicking on a link.

Start a New Ad Campaign

This option lets you choose a specific goal that you'd like your marketing campaign to accomplish. To start, you'll choose a goal, which could be:

· Getting more website visitors.

· Promoting your post.

· Promoting your business locally.

· Getting more leads.

· Getting more messages.

From there, you'll input the information to create the ad, which could include targeting options, ad copy, images, ad scheduling and duration, placements, and payment information. Then, clicking on "Promote now" will start your ad campaign.

Monitor Your Ads

meta business suite ads summary screenshot

After setting up your ad campaign, you can continually monitor it as it runs as well as after it ends. To see how your ads are performing, check Ads Summary, which is the default screen you'll see when clicking on Ads on the left navigation bar. From there, you'll see the Advertising Summary, Recent ads, Recommendations, and Audience sections.

The Advertising Summary shows you:

Overall reach: the number of people who saw your ad. This, however, doesn’t include multiple views from the same people.

Post engagement: the number of engagements people made involving your ad. This could include liking, commenting, sharing, or clicking on the link included in your ad.

Link clicks: the number of clicks your ad received.

Page likes: the number of likes your Facebook page gained because of your ad.

Recent ads will show you your most recent ad campaigns, with the option to view all ads if you’d like to see how a past ad performed. Recommendations, as the name suggests, show suggestions Facebook recommends to help you improve your overall ads. And lastly, Audience gives you more insight into your audience, i.e. your Facebook page followers and those who interacted with your past posts and/or ads. That information includes demographic data like age, gender, and location as well as where your ads were placed.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ads #advertising #b2b #blog #business #businesstips #businesstools #digitalmarketing #facebook #facebookads #marketing #marketingdigital #marketingtips #meta #metabusinesssuite #smallbusiness #socialads #socialmedia #tech #technology #web #webtools

Social Media Marketing: Paid Versus Organic

Jan

24

Over the last few years, research found that people spend even more time on social media now than in the past, making your business’s potential audience even larger. And it makes it more likely that they’ll convert as well. However, social platforms’ algorithms are constantly changing, and many now make it hard for brands to increase their exposure through organic methods. As an example, Hootsuite reported that an organic post on a Facebook page gets an average reach of 5.2% in 2021.

But despite organic social’s decline in reach, it still has its place in an effective marketing strategy. While paid efforts will help reach more people, organic social helps establish your brand’s overall reputation and can be a way to connect with your audience. It also is a great way to test content to see which ones are more effective before using them for a paid campaign. So, it’s important to employ paid and organic social efforts to get the most out of social media marketing.

Why Your Business Needs Both

Women typing on the notebook laptop open to Facebook

While reach can be fairly limited, organic social media marketing can still give businesses a good idea of who their audience is and what they’re interested in. Plus, it’s great for businesses that are just starting and may not have funds to pay for advertising. Through organic social posts, you can build out your community and demonstrate your brand values and tell your brand story, which will reach the growing number of customers who prioritize buying from companies whose values align with their own. It may not directly lead to sales, but it will help establish trust and transparency. And it’s a good opportunity to see how effective different kinds of content perform.

Paid social ads, however, will help immensely in increasing the overall reach of your marketing campaigns. With how algorithms on social media work today, businesses can’t rely on organic efforts alone to market their products. Paid social ads, unlike organic posts, can break through the algorithm to be seen by more users that probably wouldn’t discover them otherwise. But other than increasing visibility, paid social ads also allow brands to target their audience to reach the right customer at the right time. With the increase in online shopping, it makes it even easier for brands to integrate ads into users’ timelines without disrupting a user’s overall experience. Paid social ads can also further enforce the messaging and values your organic social posts release. you can even convert your best-performing promotional organic content into a paid social ad, increasing the likelihood that they’ll perform well. So, employing both organic and paid social media efforts will let you take advantage of everything social media marketing has to offer.

If your business needs any digital marketing help, our team is standing by to help you increase your business’s visibility online.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ads #advertising #blog #business #businesstips #digitalmarketing #facebook #instagram #linkedin #marketing #marketingdigital #marketingtips #organicsocialmedia #paidads #smallbusiness #socialmedia #tech #technology #twitter #web

What’s New Newsletter Vol. 144 “Advertising on Google”

Dec

1

For a small company, it can be hard to justify spending money on marketing. Especially when there are ways to promote your business for free through social media, email, and your own website. But there’s a reason why most small businesses use Google Ads. Organic posts will only get you so far. The biggest benefit that Google has to offer is brand awareness and reach. Sure, you can tell your family and friends all about your business. And share your website on social media. But it’s not enough.

There are billions of internet users out there, millions of which could be potential customers looking for what you have to offer. But they can’t purchase from you if you don’t know you exist. The best way to make sure that doesn’t happen is by advertising on Google. And it’s great for small businesses because it’s not super expensive like some other advertising avenues. So, even though you can market your business for free, it doesn’t mean you should.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#advertising #blog #businesstips #businesstools #digitalmarketing #facebook #google #marketing #marketingdigital #marketingtips #newsletter #pacificsoftwarepublishing #pspinc #pspincwhatsnewnewsletter #socialmedia #tech #technology #web #websites

What is Machine Learning?

Aug

30

People commonly use the terms machine learning (ML) and artificial intelligence (AI) interchangeably. But they aren’t technically the same. Machine learning (ML) is just a subset of AI that refers to computers learning and adapting to new data without humans assisting them. Over the last ten years, ML has become one of the most critical parts of how AI works. And it’s only become more popular as Deloitte predicts the cloud ML market will reach $13 billion by 2025

Simply put, ML uses gathered and prepared data, be it numbers, photos, or text, and finds patterns and/or makes predictions. The more data human programmers provide, the better the program will be. After programmers supply the data, they then choose which ML model they want to use, and the computer trains itself. Then, programmers can also encourage more accurate results by altering the model and changing its parameters if needed.

There are three types of ML:

1. Supervised ML

Supervised ML uses past data to make predictions. As the most common type of ML, it uses labeled data sets and will become more accurate as the model learns over time. A widely used example is an email spam filter. It uses algorithms to predict which emails are spam and which aren’t after looking at data like past received emails. Email services that use ML for their spam filters include Gmail, Yahoo, and Outlook.

2. Unsupervised ML

Unsupervised ML finds hidden patterns in unlabeled data. An example of this would be Facebook’s facial recognition. When users post a new image, Facebook will predict who’s in this photo by looking at their friends’ profile pages, available images, and other available data. Then, users can tag those people in the image, if they want to.

3. Reinforcement ML

a man watching a youtube video on a tablet

Reinforcement ML goes through trial and error to make the best decision by training machines. This type of ML is generally used to increase overall efficiency. An example of reinforcement ML in practice is the recommendations a user gets after finishing a video on YouTube. Just like other ML types, the more data it receives, the more accurate it is. If users click on the recommended video but don’t finish it until the end, the machine understands that it wasn’t a great match.

While the benefits vary across industries, businesses can gain an overall increase in efficiency when investing in ML. And many ML tools are relatively inexpensive as well as easy to use. For businesses, both big and small, investing in ML can help save valuable time and money. So, it’s no wonder why so many businesses are already taking advantage of everything ML has to offer.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#ai #artificialintelligence #benefits #business #businessideas #businesstips #data #email #facebook #labeleddata #machinelearning #ml #programming #smallbusiness #spam #spamfilters #tech #technology #unlabeleddata #youtube #youtuberecommendations

Creating a Digital Presence for Your Business

Jul

12

Today, your business can’t afford to stay offline. Especially with so many small businesses out there. In this regard, it’s hard to believe that about 28% of small businesses don’t even have a website, according to survey data from 2021. And if those businesses don’t have a website, they probably don’t have social media pages either. But not taking your business online can be a real disservice because many people research online before purchasing. It can be the simple act of searching what the best product on the market is or how to get to your physical store, but it happens all the time. But creating an online presence doesn’t have to be hard. At the very least, a business should have both a website and social media pages.

Building a Website

a woman looking at a website on her laptop with a mug of tea on the left and an iphone on the right

With so many web hosting options and website builders today, starting a new website for your business couldn’t be easier. And it's even easier if you’re just using it to provide potential customers information about your company. Basic information includes ways to contact you (a phone number and email) and your store’s physical location (an address). Additionally, you’ll want to add what your business is selling, how much each product is, and how people can purchase them. And you can easily add other pages to your website like an "About Us" section and a blog.

If you want to make it possible for customers to buy products directly from your website, you’ll have to build out your e-commerce site a little more. Features needed for a great e-commerce site take a little more time and effort, but they can be well worth it. But if building a professional website still feels like too daunting of a task, you’re in luck. PSPINC has a great support team that can help you out.

Creating Social Media Pages

a woman open to facebook on her laptop with 2 notebooks, a pen, and 2 small succulent plants placed beside her on the desk

Social media is a great tool to increase overall brand exposure and direct users toward your website. And it’s an easy and inexpensive digital marketing tactic if you don’t want to invest in paid ads. Each social media platform has a purpose as well as its own audience. But the one platform every business should be using is Facebook. Facebook is the largest with about 2.93 billion active users as of March 2022 according to Statista. Therefore, it’s also the most widely used. The immense number of active users alone is enough to argue that every business should be using Facebook to increase awareness online.

But to effectively use social media to your business’s advantage, you’ll need to figure out what kinds of content you’re going to post and how often you’re going to post. The content you post will depend on what kind of business you run but there is one thing to keep in mind when it comes to social media content. There should be a good mix of promotional and non-promotional posts. That way you won’t just sound like a pushy salesperson. As for your posting frequency, each platform has different recommendations, but the important thing to remember is to stick with whatever schedule you decide to use.

While creating and maintaining a digital presence for your business may seem daunting, it is essential to effectively compete with other small businesses. But if this all still feels like too much work, contact our amazing support team if you’d like our help in growing your business online.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.

#blog #business #businesstools #customerservice #customersupport #digitalmarketing #ecommerce #facebook #socialmedia #tech #technology #web #webdesign #webdevelopment #webdexpress #webhosting #website #websitebuilder #websites #webtools #wordpress

Rising Social Media Marketing Trends

Mar

15

It’s not a controversial statement to say that social media is an important medium to include in your digital marketing plan today. Over the last few years, customers have relied on the internet even more than ever, and that includes upping their social media usage. In fact, users spend an average of two hours and 27 minutes on social media a day according to a January 2022 report from DataReportal. But what brands do with social media can make a real difference in how potential customers interact with you. Looking forward to the rest of what 2022 has to offer, here are five rising social media marketing trends that you should consider adding to your marketing plan:

Focusing on Brand Intent

two people's hands, each holding an ice cream cone

An important consideration that many potential customers have before buying a product is what your brand stands for. This is especially true if you’re trying to target a younger demographic, such as Gen Z. Customers, especially those of a younger generation, stay up to date on current social as well as political issues. Taking a stand and speaking as a company where you stand on a certain issue takes real courage. But making them actionable will pay off tenfold in the end. That is if you do it right.

For example, Molly Moon, a local ice cream store here in Seattle, leads their brand with the promise that their ingredients are all sourced locally and everything they use in their shops is 100% compostable. While their ice cream quality as well as their rotating seasonal flavors are already a great draw, their commitment towards sustainability is what customers really love about them. If you look at their social media pages, it won’t take long before you find a post that boasts their sustainable practices. And that’s because they know that it’s what brings customers back time and time again.

Personalization

a woman typing on a laptop that's open to facebook

Another way to better market your company on social media is by personalizing your content. There’s a reason why Spotify’s Discover Weekly playlist is so popular. But you can even personalize your content on social media as well, and many do. With social media, you can retarget people who have clicked on your previous ads or even searched for something similar. They do this by showing the ad to them again to encourage them to get them through the next step of the purchase journey.

For example, Expedia, a global travel company, retargeted people who clicked on one of their ads discounting hotel and plane ticket prices by showing them another ad with more specific wording. Like if they saw that a user recently looked up hotel rooms in Whistler, they’d include Whistler somehow in their retargeted ad to that user.

Using Influencers and Content Creators

a woman starting to record herself with her phone propped up while she's sitting and holding a small slice of pizza

Influencers aren’t a particularly new thing. Advertisers used to use celebrities to market products, going back to the late 1800s. Today, influencers now extend to digital content creators, ranging from Instagram models to YouTubers. So, it only makes sense for brands to enlist the help of one in their marketing efforts. And the best way to do that is through social media, where these content creators arguably have the largest reach.

An example of this involves Audible and a slew of content creators which includes Grace Helbig, Tyler Oakley, and many many more. On YouTube, all they do is add a clip of them informing viewers that they’re sponsored by Audible and that they can get Audible at a discounted price using their unique code. While there are plenty of other content creators also sponsored by Audible, Helbig, and Oakley do the same for their prospective podcasts. So, Audible not only has a large repertoire of influencers, but they ensure the relationship between brand and creator stays solid. That way, they can continue working with them even if it’s on different platforms.

Content Interaction

three people standing around outside all looking at their phones and laughing

Content interaction, while it sounds like it could be complicated, is actually much simpler than it seems. All it really means is that the end goal here is to have users interact with your social media posts. For a marketer, that traditionally meant increasing likes, comments, shares, and overall engagement rates. However, there are other ways to get a user to interact with you on social media now.

For example, polls have become increasingly popular on social media. Twitter and LinkedIn make it pretty easy to do as it’s included as an option when drafting a new post. Instagram (and consequently, Facebook) is a little trickier. Because it’s an image-first platform, the only way to poll your audience is through Instagram stories. Facebook used to have the option of creating a poll but it’s since gone away. But if you link your Instagram to your Facebook page, it’ll appear on both stories. But even then, you can only offer two choices.

Content Collaboration

a man taking a selfie with his phone while wearing a black nike shirt

Lastly, is collaborating on content with others, whether it’s your audience, influencers, or other brands. For big brands like Nike, it can be as easy as sharing a hashtag and encouraging other users to use it in their own posts. Luckily for them, they have a famous slogan (AKA “Just Do It”) that’s used in the majority of their marketing efforts. For smaller companies, it’s a little trickier to get the kind of response they do.

Content collaboration can include sharing how your company’s working with another. Much like how PSPINC shared how our team helped set up a site for the Johnny Cash museum. For brands that want to involve their customers (or potential customers) more, the best way to do that is either organizing a contest or giveaway. One way to do that is with the help of an influencer but you can also just do it on your own. For a giveaway, all you have to do is figure out what customers want and what you can realistically offer customers. Then, you just have to tell users how to enter (following your account, liking and commenting on the post, etc.), how long your giveaway is running for, and how the winner will be selected. If you’re looking for more of a collaboration, run some kind of contest that requires users to post something from their own account with a specific hashtag. That way, even if users don’t win, you can always look back and use some of that user-generated content (UGC) for future posts.

Pacific Software Publishing, Inc.

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Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.